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Lake Mariam Health And Rehabilitation Center

1801 N Lake Mariam Dr

3.3(97 ratings)· Winter Haven average: 4.3

Lake Mariam Health And Rehabilitation Center — photo 11 / 5

Quick Facts

Total units
120
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
120
Respite care
Offers short-term respite stays

What Families Think

Reviews for Lake Mariam are sharply divided: some families describe deeply compassionate, attentive care and a positive memory care respite experience, while others report serious concerns about communication breakdowns, staffing instability, and in one case a delayed emergency response that they attribute to neglect. Billing and refund disputes were also raised by more than one family.

The Good

  • Staff described as compassionate and attentive by some families
  • Positive memory care respite stay experience reported
  • One reviewer praised strong staffing levels and engagement
  • Food quality specifically praised by a family member
  • Reviewer noted staff honor and value veteran residents

The Bad

  • Several reviewers describe poor communication between staff and families
  • One report of unsanitary conditions and frequent staffing changes
  • One report of billing and refund disputes following a resident's death
  • One serious report of delayed emergency response tied to a resident's death

AI-generated from reviews and community data.

About Lake Mariam Health And Rehabilitation Center

Lake Mariam Health And Rehabilitation Center is a skilled nursing / long term care community in Winter Haven, Florida. The community is licensed for up to 120 residents.

Families rate Lake Mariam Health And Rehabilitation Center 3.3 out of 5 based on 97 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.3overall · 97 ratings combined

3.3★ on Google (97)

Vanessa Lugo-Smith

May 2026

via Google

If I could give 0 stars I would. The state needs to shut this place down. There's no communication between the staff and families. They do whatever the hell they want to do. And when you try to discuss your frustration they try to gas light you and become facetious. I wouldn't even send my dog here.

Shene Walsh

Apr 2026

via Google

I was having a hard time finding a place to place my father. I was a little skeptical because of Some of the previous reviews on here, but I must say this place is a diamond in the rough! I had my dad originally in a top-notch place. When he got out, he broke his back and needed to be replaced, and I couldn’t get him back in there. We ended up here. I could not be more impressed with the love this place is filled with all the way through from front desk, Maintenance, Dietetics, AIDS, nurses and doctors and all Administration…They treat every resident like their own family like a parent or a grandparent. He does not wait if he’s sitting on the potty. He gets meals. He absolutely loves. If he’s not well, they are on it in a minute! They are so good to all of the residents. They also love & Honor their veterans. They are under new ownership for the past few years and have recently redone their staffing and they have done an amazing job. Please give this place a chance. If you’re loved one needs rehab or Care in general, please consider them. I absolutely do not regret my decision to bring my father here. He literally told me it feels like home to him.. I know he’s safe and he LIVES the food! These things not only mean the world to me, but bring me great ease and peace of mind! They are like our family. Thank you Lake Mariam Health and rehabilitation staff for the best kind of care! This is exactly the way our loved one’s should be cared for! As a very anal about good care health care worker I know! ♥️

Amanda Stetzel

Feb 2026

via Google

For the past several weeks, my father had been exhibiting signs and symptoms of illness. These concerns were communicated to nursing staff. Despite this, his condition appeared to progressively worsen without appropriate escalation. When my daughter returned on Monday, February 16, 2026, I found my father in bed, non-responsive, with labored breathing and gasping respirations. My daughter immediately requested that 911 be called. She was informed that staff were “waiting on doctors” and other directives. She reiterated that he needed to be sent out immediately and followed up directly with the Director of Nursing to confirm this request. Approximately 15–20 minutes later, EMS arrived and transported him in critical condition. At that time, he was mottled, had a temperature of 107.4°F, and oxygen saturation of 79%. He remained critical upon arrival at the emergency department, was transferred to the ICU, placed on a ventilator, and passed away at 2:50 p.m. on February 17, 2026. This is NEGLECT! I would not put your lived one here. While there are some great CNAs and Nurses, very few...not all are the same!

Debbie Wolf

Feb 2026

via Google

Avoid putting a loved one here. They will tell you that they are turning things around and making improvements. Basically they will tell you everything you want to hear when you’re under duress. My dad was there for a month. My sister and I were there everyday. We spent a minimum of 8 hours a day between the two of us. There is no communication between staff, constant staffing changes, lack of basic care, unsanitary conditions and the list goes on. Even after filing several grievances and meeting with the entire team, things were still a mess. There is one nurse in particular, Gail, who is the most vile and rudest person I have ever encountered in the medical community. My dad was self pay and we paid 6 weeks in advance. We were told if we wanted to move him, the refund would take about 10 days. He passed away before we were able to do so. It’s been 6 weeks and still no refund. Their accounting practices are questionable. After we paid 6 weeks in advance we received a bill two weeks later stating they forgot to tell us that there was a price increase in December and we owed more. Absolutely not! My attorney is looking into their background with finances. Stay away from here if possible. If we had so much trouble and we were there everyday, imagine what happens to your loved one when you can’t be there. There were a few good staff members but they could only do so much.

KLeigh Cole

Jan 2026

via Google

My mother has advanced Alzheimer's, and life is tricky. She recently stayed in the memory care facility at Lake Mariam Health for a 5-night respite stay. I was very impressed. Unlike some other facilities I am acquainted with, Lake Mariam was very well-staffed, and the staff was visible, engaged, friendly, and eager to help. My mother received excellent, compassionate care at Lake Mariam for which I am very thankful.

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Frequently Asked Questions

What types of care does Lake Mariam Health And Rehabilitation Center offer?

Lake Mariam Health And Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is Lake Mariam Health And Rehabilitation Center located?

Lake Mariam Health And Rehabilitation Center is located at 1801 N Lake Mariam Dr in Winter Haven, Florida.

What do families say about Lake Mariam Health And Rehabilitation Center?

Reviews for Lake Mariam are sharply divided: some families describe deeply compassionate, attentive care and a positive memory care respite experience, while others report serious concerns about communication breakdowns, staffing instability, and in one case a delayed emergency response that they attribute to neglect. Billing and refund disputes were also raised by more than one family.

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