1 / 5CMS Care Compare
Reviewers for La Villa Grande Care Center are largely positive about the nursing and rehab teams, with several families praising the admissions director and CNAs for attentive, compassionate care. However, one detailed and serious complaint describes a rehab patient being neglected overnight, including an ignored call button and being left unwashed, alongside criticism of low staff morale in the dining room.
AI-generated from reviews and community data.
La Villa Grande Care Center is a senior living community in Grand Junction, Colorado offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Professional Chef, Restaurant style Dining Room and Gathering / Activity Spaces. Families rate it 3.6 out of 5 across 39 reviews.
La Villa Grande Care Center provides skilled nursing and memory care in Grand Junction, Colorado. As part of the Stellar Living Network, a family-owned and operated collection of senior living communities, the center offers both short-term rehabilitation and longer-term care with a mission to support residents in recovering their health and quality of life.
The facility's skilled nursing services address chronic health conditions with 24-hour specialized care and customized care plans. Rehabilitation services include occupational, speech, and physical therapies, designed to help residents recover from serious illness or hospital stays and work toward maximum independence through collaborative goal-setting from day one.
La Villa Grande features an excellent and secure Memory Care unit specifically designed for residents with memory impairment or those requiring a managed care environment. The memory care program includes 24/7 assistance from trained dementia and Alzheimer's staff, a professional chef and dietitian developing nutritional menus, assistance with activities of daily living, and a life enrichment program offering companionship, mental stimulation, physical fitness, and spiritual, emotional, and social activities. A secured and inviting outdoor courtyard provides space for residents and families to gather.
The community is designed for warmth and comfort, rejecting clinical coldness in favor of an inviting environment where residents, loved ones, and care teams want to be. Amenities include private or communal dining options, weekly on- and off-site activities, private transport for personal medical appointments, professional housekeeping with daily linens and personal laundry services, and Stellar's award-winning Rising Stars program for resident engagement.
The care team is recognized for exceptional skills and experience combined with heart-led service, functioning as a trained extension of the family. Custom levels of support ensure residents receive what they need at the moment they need it, with the facility committed to maintaining residents' meaningful connections and dignity throughout their stay.
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Help Me Choose3.6overall · 39 ratings combined
3.6★ on Google (39)
Marianne Delany Wright
Dec 2025
Choosing LVG was one of the best decisions I made after mom needed more care. The staff was attentive to detail, the nursing staff took great care of her and kept me informed at all times. She liked it there and I’m so grateful to all who made her last days worthwhile.
Sandra Norris
Nov 2025
Tania (Admission Director) has been a total jewel and without her knowledge, professionalism and attention to detail this process would have been very difficult to mitigate. I am truly grateful for her kindness, attentiveness and unwavering commitment to guide me through this process of placing my mother in long term skilled nursing. I am truly grateful and believe her to be an asset to your organization. “Thank you so very much Tania!” Much gratitude for your support and dedication to the most vulnerable of our population. The bonus is the nursing staff and all who care for the elderly…. All are incredibly gracious, attentive, kind and professional. I can rest better knowing that my mom is being cared for by such an incredible team. “Huge thanks to everyone!” The only things that would be better is private rooms… with this being said I am pleased my mom is here, being cared for by incredibly supportive people and close so I can participate in her care. Much gratitude 🙏 😊
Sharon lueck
Nov 2025
My husband is currently at la Villa Grande Care Center taking advantage od their skilled nursing and Rehab Services. The enjoyers are great. Efficient. Caring. He feels he has made friends. And I am very comfortable leaving hi. In their care. The CNA’s are awesome. This is our second admission for Rehab. If the care is needed again…..we will be back.
Veronica Doyal
Oct 2025
It's so hard to find good skilled nursing care for our loved ones, but I wouldn't trust anyone else to care for my grandma. This facility exceeds all expectations and I couldn't be more pleased! The staff go above and beyond to make residents feel safe, comfortable, and loved! 🥰
Sarah Watterson
Apr 2025
I had to formally complain about the treatment my father received as a temporary patient on the rehab wing after he was admitted post hospital discharge. We came in and only stayed two nights. I brought him a normal glass of water from an untended mobile drinks station myself, on arrival, but which later disappeared never to be replaced again in a 24 hour period. Thank god I was in and out of the facility to help care for him. I shudder to think what happens to people who are left on their own to fend for themselves. He was instructed not to get out of bed, as a fall risk, and to ring the call button if he needed assistance. In the night, he followed instructions as he is cogent, and was ignored, by his estimate, nearly an hour and so long that he soiled the bed for the first time in his life. The daytime nurse had no idea what was going on and found him with no clothes on in bed in the morning, wiped, but unshowered. She promptly dressed him in borrowed clothes, parked him in a wheelchair and left him in the dining room for an hour and a half even though he can and should be walking with a rollator. I also observed dining room wait staff who could literally care less about their job or the people there. I have never seen staff more uninterested, calous and dismissive of their own work responsibilities. The staff morale seems very low, though the one bright spot was the actual physical therapist who did a good job in the 20 minutes we saw him. If you can, avoid this facility at all costs. One star is too many.
7 inspection visits in the last three years, 53 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that residents are free from significant medication errors.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionPast Non-Compliance
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedCorrected Jun 19, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 22, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 22, 2025
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 22, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 19, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 19, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 19, 2025
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2025
The resident has the right to receive notices in a format and a language he or she understands.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2025
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 22, 2025
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 22, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Nov 11, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 11, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedCorrected Dec 26, 2023
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 26, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 21, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 15, 2024
Install a fire alarm system that can be heard throughout the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 15, 2024
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 15, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 15, 2024
Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 21, 2023
Ensure each resident receives an accurate assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 21, 2023
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 21, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 21, 2023
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 21, 2023
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 15, 2024
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 15, 2024
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 15, 2024
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 21, 2023
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 21, 2023
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 21, 2023
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 26, 2023
Assist a resident in gaining access to vision and hearing services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 26, 2023
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 21, 2023
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 21, 2023
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 21, 2023
Install proper backup exit lighting.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2024
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 10, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedCorrected Sep 15, 2022
Perform COVID19 testing on residents and staff.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 14, 2022
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 23, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 14, 2022
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2022
Have exits that are accessible at all times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 23, 2022
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 23, 2022
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 23, 2022
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 23, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
La Villa Grande Care Center offers Memory Care and Skilled Nursing / Long Term Care.
La Villa Grande Care Center is located at 2501 Little Bookcliff Dr in Grand Junction, Colorado.
Reviewers for La Villa Grande Care Center are largely positive about the nursing and rehab teams, with several families praising the admissions director and CNAs for attentive, compassionate care. However, one detailed and serious complaint describes a rehab patient being neglected overnight, including an ignored call button and being left unwashed, alongside criticism of low staff morale in the dining room.
La Villa Grande Care Center had 7 government inspection visits in the last three years, with 53 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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