CMS Care Compare
Online reviews for La Sierra Care Center are largely negative, with a 2.6-star average from 14 raters. Families describe serious lapses in care coordination, missing or stolen belongings, and safety incidents, though a couple of reviewers noted clean linens and staff efforts under difficult conditions.
AI-generated from reviews and community data.
La Sierra Care Center is a senior living community in Merced, California offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 2.6 out of 5 across 14 reviews.
La Sierra Care Center is a skilled nursing facility in Merced, California, providing 24-hour nursing care in a comfortable and friendly environment. The facility offers semi-private suites and is committed to helping patients achieve their highest functional potential through personalized care approaches.
The nursing team provides comprehensive services including pain management, restorative nursing focused on physical and psychosocial function, IV therapy, and advanced wound care utilizing modern wound treatment technologies. Registered Nurses are fully trained in IV insertion and deliver patient-centered care with a reputation for dedication and expertise.
Rehabilitation services are available through physical, occupational, and speech therapy. The facility's rehabilitation team is composed of highly-trained therapists with years of experience who work to address each patient's individual needs through personalized rehab experiences, aiming to help patients realize their goals and restore function after illness, injury, or surgery.
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Help Me Choose2.6overall · 14 ratings combined
2.6★ on Google (14)
Judy McDonough
Jun 2025
My friend was admitted on May 16- he had lost weight and wasn’t doing too well. Since he’s been there he’s going much better. I guess I need to feed him more Mac n cheese than I had been. They’ve been doing a good with him. The sheets are always clean and he seems ok there. My only beef for giving them 4 stars is he may not want to come home.
Heather Bibee
Jun 2025
I am a health care worker, whom requests many facilities, my dad was transitioning, this place was the first to accept him so quickly, grateful for that, but I like to provide some insight. This place was hot and uncomfortable being in, the nurse and the CNA did not have proper bedside manners. I would like each and everyone whom reads this have a better understanding of when someone is actively dying, just because someone can’t communicate doesn’t mean they can’t hear still. They still need to know what is being done. My father was a great man he deserved compassion love dignity. I understood the process of hospice, what to expect, I was very clear with my expectation, on comfort care, I may have been a little picky but I was my daddy’s girl! I like to remind staff when dealing with families you might wanna remove your ear pods, that is very disrespectful when family members are going through a vulnerable time. Please try to put yourself in the shoes of others. My dad was and is my hero! Thank you for accepting him, even though I wasn’t pleased with the way staff treated my father.
Carol J. Erlandson
Sep 2022
Mom passed away. We where not called in to be by her bedside. They could have! Someone took her gold ring right off her finger after she passed. It was one her the week before. She would never had let someone take it. Her blankets, even if her name was on them where all stolen or given to other people. It was up to me to donate what I wanted to give away. They wouldn’t go over the list of her things with me. Only outside in 107 weather. When my sister and I got what they call her stuff, over half belonged to other people with their names on it, things of a lady mom roomed with that passed 5 months earlier. What in the world. Did the staff take good care of mom for what they have to work with, I would say yes. The RNs are over worked. It is clean. Just a poor place. Moms bed was broken and sideways. I would not trust to have your loved one have anything nice there because it is stolen!! The workers take everything! So sad!! I would never want to be put there and not be able to have my cell, tablet, blankets, they would all be gone. What life would they have? Mom could see the small TV up high on the wall, she got to see a wall the was needing paint to much. See what else is out there. If you do go there, make sure you have alll the siblings listed and all equal to be a part of your loved one.
Debbie Gilliammercado
Sep 2019
Not all but most of the staff in this center have been pretty incompetent, and with sad attitudes working in this care facility. If you have a loved one in this facility please make regular visits to visit and stay for awhile. Alot of common sense for humanity is lost and it's sad. GOD BE with them and help them to be more GODLY like and less themselves when they are caring for other people. I just did I talk to gapreet and well AGAIN there is misunderstanding miscommunication a MISS EVERY SING TIME with these people I stressed to her that it seems they have no common sense with the communication we relay to.them her response...she apologizes and she understood I guess that snacks alone were enough for dad 🤬😣 I was not rude
Tina Bernal
Aug 2016
My grandmother has stayed here twice. I can't stand this place & i have no idea how they are still in business. The first time, a few years ago & the care wasnt great but also not horrible. I felt like she was treated as a number rather than a human. The 2nd stay was through respit care to give myself a break for a few days & go on vacation with my kids. Well, the first afternoon she was there, it was reported that she kept getting out of bed. I sent an alarm to be used, but it wasn't being used. The next morning I received a phone call saying that my grandma had rolled out of bed & was found in the middle of the night on her floor. She was in pain, but they said there were no major injuries. She already wears a neck brace due to multiple neck fractures from falling out of bed months ago. They told me they were ordering a floor alarm for her. I demanded that she be put in a chair with an alarm & be constantly visible until the new alarms were in place. That did not happen. Also, they did not give her the nightly sleeping pill that she is used to having. Then i found out that she was only being given drinks at meal times. She has had kidney surgery & has chronic kidney disease. She needs to stay hydrated.I stressed that she needs fluids. Nothing changed. I said to put her in the common room & not leave her in bed all day. That didn't happen. One excuse was that they didn't have a wheel chair or walker for her. Then on Day 4 they taped off a wall in her room that was being painted. My grandma & another lady were left to lay in their beds while the paint fumes filled their room. My grandmother is mute & cannot walk without assistance. The day after she came home, we found major bruising on my grandma. Her left side has a bruise on her eye, elbow, hand & a huge bruise on her rib area.
7 inspection visits in the last three years, 61 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 29, 2026
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 29, 2026
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 12, 2026
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 23, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 23, 2026
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 23, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 23, 2026
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 23, 2026
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 23, 2026
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2026
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2026
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2026
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 11, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 21, 2025
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 4, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 23, 2024
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 4, 2024
Address subsistence needs for staff and patients.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 4, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 23, 2024
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 23, 2024
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 4, 2024
Ensure that residents are free from significant medication errors.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 23, 2024
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 23, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 23, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 23, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 23, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 23, 2024
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 23, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 23, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 23, 2024
Meet requirements for the use of electrical equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2024
Establish policies and procedures for medical documentation.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 4, 2024
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 23, 2024
Have simulated fire drills held at unexpected times.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 4, 2024
Install a fire alarm system that can be heard throughout the facility.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 4, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 26, 2023
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 10, 2021
Provide activities to meet all resident's needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 10, 2021
Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 29, 2021
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 10, 2021
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 10, 2021
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 18, 2021
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2021
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2021
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2021
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 11, 2021
Provide a written emergency evacuation plan.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 18, 2021
Address patient/client population and determine types of services needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 18, 2021
Establish procedures for tracking staff and patients during an emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 18, 2021
Establish policies and procedures for medical documentation.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 18, 2021
Establish policies and procedures for volunteers.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 18, 2021
Establish emergency prep training and testing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 18, 2021
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 18, 2021
Have properly located and lighted "Exit" signs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 18, 2021
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 18, 2021
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 18, 2021
Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 11, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
La Sierra Care Center offers Skilled Nursing / Long Term Care.
La Sierra Care Center is located at 2424 M Street in Merced, California.
Online reviews for La Sierra Care Center are largely negative, with a 2.6-star average from 14 raters. Families describe serious lapses in care coordination, missing or stolen belongings, and safety incidents, though a couple of reviewers noted clean linens and staff efforts under difficult conditions.
La Sierra Care Center had 7 government inspection visits in the last three years, with 61 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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