1 / 5CMS Care Compare
Freeburg Care Center is a skilled nursing and long-term care facility that most reviewers describe as clean, caring, and attentive, with especially strong praise for its therapy department. A handful of reviews describe concerning lapses in responsiveness and care, including long waits for assistance and staff misusing residents' belongings.
AI-generated from reviews and community data.
Freeburg Care Center is a senior living community in Freeburg, Illinois offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.1 out of 5 across 21 reviews.
Freeburg Care Center is a skilled nursing and long-term care facility in Freeburg, Illinois, with a licensed capacity of 118 residents.
Most families describe attentive, compassionate staff who go beyond routine care, one family wrote, "the staff was extremely caring, not only to my mother, but to our whole family." The facility is consistently noted for cleanliness and odor-free conditions. Daily activities include games and bingo; families also praise the therapy department. However, some residents report lengthy waits (hours at a time) before being returned to their rooms or having requests answered promptly, and a few families note inconsistent inclusion in activity programming.
The center holds a 4.1 out of 5 Google rating based on 21 reviews, with most ratings at the five-star level. Families repeatedly mention a larger staffing model and a family-centered approach to care, particularly during end-of-life and hospice situations.
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Help Me Choose4.1overall · 21 ratings combined
4.1★ on Google (21)
Kristi Edwards
Jul 2026
Donna and Michelle are amazing nurses! They really have compassion!<br>Residents often have to sit for hours before taken back to their rooms. Often told just a minute turns into an hour plus.<br>CNAs used my mom’s phone charger and one even fell asleep in her recliner next to her!
Kristi Edwards
Jul 2026
Let me tell you about FCC, you complain... You get blocked from their FB page, how dare I make a negative comment!<br>Let me tell you about my mothers stay there. SOME good and some bad. So very often she would ask to go to her room and in bed and would be told in a little bit and sometimes 3-4 hours would pass. She would be woken up sometimes at 5 am and asked to stay in bed and was told no. There were several instances were staff would use her phone charger to charge their personal phone. One time my mom woke up to have a CNA with their feet on her bed and asleep in her recliner.<br>Therapy was great, probably the best I have experienced. Meals were ok, sometimes there would be gnats flying around their plates.<br>Some of the nurses really cared! Michelle and Donna were two of the best! Some great CNA's, however they are the ones who are moving on to better placed, taking more classes to advance,<br>Make yourself seen, let them know you are there watching
Lyn Edmonds
May 2026
Nice seeing pictures of the activities they do, but they always have the same residents out there! There are other people living there too, give everyone a chance to see something! Brighten other people days too! U sure can tell activity dpt is proud too. Always enough pictures of them too!
Donna Mathis
Apr 2025
Many thanks to Rebecca at Freeburg Care Center for the extra help getting mom’s hearing aids to Beltone for repair. Mom depends on those hearing aids so much for her daily routine. Donna M
Sondra Boker
Mar 2025
My mom was a resident there and she loved it. She said everyone was very attentive of her needs.
9 inspection visits in the last three years, 36 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 30, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedCorrected Nov 27, 2025
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 14, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 7, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 23, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 23, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 23, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 23, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedCorrected Sep 20, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedCorrected Sep 20, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 20, 2024
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 20, 2024
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 20, 2024
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jan 10, 2024
Respond appropriately to all alleged violations.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jan 10, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jan 10, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedCorrected Oct 31, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 31, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 6, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 2, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 4, 2023
Keep residents' personal and medical records private and confidential.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 31, 2023
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 6, 2023
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 20, 2023
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 9, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Oct 31, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 25, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 5, 2022
Meet requirements for the installation and maintenance of electrical systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 21, 2022
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 22, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Freeburg Care Center offers Skilled Nursing / Long Term Care.
Freeburg Care Center is located at 746 Urbanna Drive in Freeburg, Illinois.
Freeburg Care Center is a skilled nursing and long-term care facility that most reviewers describe as clean, caring, and attentive, with especially strong praise for its therapy department. A handful of reviews describe concerning lapses in responsiveness and care, including long waits for assistance and staff misusing residents' belongings.
Freeburg Care Center had 9 government inspection visits in the last three years, with 36 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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Skilled Nursing / Long Term Care
Home care agencies serving Freeburg bring help to the house: daily living, companionship, and respite for family caregivers.
