KWA In-Home Care - Lewis - Centralia WA

3.4(10 ratings)· Centralia average: 4.3

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KWA In-Home Care - Lewis - Centralia WA — photo 1

Quick Facts

What Families Think

Reviews for this home health and hospice provider are sharply divided: several families praise the office staff for compassion and professionalism, while others report serious concerns about unprofessional conduct and mistreatment of clients. With only a handful of reviews, the pattern is inconsistent and worth discussing directly with the agency.

The Good

Office staff Alexis and Tonya praised as kind, responsive
Described as compassionate and dedicated to quality care
Positive, energetic experience working with the team

The Bad

Multiple reports of unprofessional conduct
One report of verbal abuse toward a family member
One report describing neglect of a client
One reviewer named a specific caregiver as verbally abusive

AI-generated from reviews and community data.

About KWA In-Home Care - Lewis - Centralia WA

KWA In-Home Care - Lewis - Centralia WA is a home health and hospice community in Centralia, Washington.

Families rate KWA In-Home Care - Lewis - Centralia WA 3.4 out of 5 based on 10 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Home Health and Hospice

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Reviews

3.4overall · 10 ratings combined

3.4★ on Google (10)

Kaily Knapp

May 2026

via Google ↗

I cannot say enough good things about this caregiving company. From the very beginning, they were compassionate, professional, and truly dedicated to providing quality care. The two wonderful ladies Alexis and Tonya working in the office always showed genuine kindness and respect.

Brandi Moran

Mar 2026

via Google ↗

Absolutely love working with Tonya and Alexis! They are great! Always positive, energetic and willing to help with anything! Great ladies to work with!

Sequyoah Harris

Feb 2024

via Google ↗

IF I COULD GIVE 0 stars I would the worse place to there clients and a company as one. Never ever would I recommend them unless you want your family member verbally abused and neglected