MyLivingChoice

KWA In-Home Care - Lewis - Centralia WA

1217 Mellen St

3.4(10 ratings)· Centralia average: 4.3

KWA In-Home Care - Lewis - Centralia WA, photo 1

Quick Facts

What Families Think

Reviews for this home health and hospice provider are sharply divided: several families praise the office staff for compassion and professionalism, while others report serious concerns about unprofessional conduct and mistreatment of clients. With only a handful of reviews, the pattern is inconsistent and worth discussing directly with the agency.

The Good

  • Office staff Alexis and Tonya praised as kind, responsive
  • Described as compassionate and dedicated to quality care
  • Positive, energetic experience working with the team

The Bad

  • Multiple reports of unprofessional conduct
  • One report of verbal abuse toward a family member
  • One report describing neglect of a client
  • One reviewer named a specific caregiver as verbally abusive

AI-generated from reviews and community data.

KWA In-Home Care - Lewis - Centralia WA is a home care agency serving Centralia, Washington offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 3.4 out of 5 across 10 reviews.

About KWA In-Home Care - Lewis - Centralia WA

KWA In-Home Care - Lewis - Centralia WA is a home health and hospice community in Centralia, Washington.

Families rate KWA In-Home Care - Lewis - Centralia WA 3.4 out of 5 based on 10 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at KWA In-Home Care - Lewis - Centralia WA

At-Home Care

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of KWA In-Home Care - Lewis - Centralia WA

3.4overall · 10 ratings combined

3.4★ on Google (10)

Kaily Knapp

May 2026

via Google

I cannot say enough good things about this caregiving company. From the very beginning, they were compassionate, professional, and truly dedicated to providing quality care. The two wonderful ladies Alexis and Tonya working in the office always showed genuine kindness and respect.

Brandi Moran

Mar 2026

via Google

Absolutely love working with Tonya and Alexis! They are great! Always positive, energetic and willing to help with anything! Great ladies to work with!

Sequyoah Harris

Feb 2024

via Google

IF I COULD GIVE 0 stars I would the worse place to there clients and a company as one. Never ever would I recommend them unless you want your family member verbally abused and neglected

Chris Parkhurst

Jan 2021

via Google

Do not recommend. Very unprofessional

Rita&Anthony MSDewey

Jun 2017

via Google

Mona Affenah was very verbally abusive while I worked with them.

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Frequently Asked Questions

What types of care does KWA In-Home Care - Lewis - Centralia WA offer?

KWA In-Home Care - Lewis - Centralia WA offers At-Home Care.

Where is KWA In-Home Care - Lewis - Centralia WA located?

KWA In-Home Care - Lewis - Centralia WA is located at 1217 Mellen St in Centralia, Washington.

What do families say about KWA In-Home Care - Lewis - Centralia WA?

Reviews for this home health and hospice provider are sharply divided: several families praise the office staff for compassion and professionalism, while others report serious concerns about unprofessional conduct and mistreatment of clients. With only a handful of reviews, the pattern is inconsistent and worth discussing directly with the agency.

How can families visit KWA In-Home Care - Lewis - Centralia WA?

Submit the Request Information form on this page to connect with KWA In-Home Care - Lewis - Centralia WA and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at KWA In-Home Care - Lewis - Centralia WA? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Centralia.