MyLivingChoice

KWA In-Home Care Cowlitz - Longview WA

880 11th Ave Ste 101

1.3(4 ratings)· Longview average: 4.3

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KWA In-Home Care Cowlitz - Longview WA, photo 11 / 6

Quick Facts

Google rating
1.3 out of 5 based on 4 reviews

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviewers describe significant frustration with KWA In-Home Care Cowlitz, citing poor communication from the office and inconsistent caregiver engagement. All four Google reviews are highly negative, pointing to systemic issues with staff professionalism and client support.

What reviewers flag

  • Multiple reviewers report poor communication from office staff
  • Several reports of caregivers not actively engaged during shifts
  • One reviewer describes unprofessional treatment by office personnel
  • Complaints about unresolved issues when raised with management

AI-generated from reviews and community data.

KWA In-Home Care Cowlitz - Longview WA is a home care agency serving Longview, Washington offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 1.3 out of 5 across 4 reviews.

About KWA In-Home Care Cowlitz - Longview WA

KWA In-Home Care Cowlitz is an at-home care agency serving clients in Longview, Washington.

Reviewers consistently reported difficulties with office communication and responsiveness. Several noted that scheduling changes were not communicated to clients, and attempts to address concerns with staff performance were met with dismissal or excuses. One reviewer wrote, "the experience I had was horrible."

Types of Care at KWA In-Home Care Cowlitz - Longview WA

At-Home Care

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Reviews of KWA In-Home Care Cowlitz - Longview WA

1.3overall · 4 ratings combined

1.3★ on Google (4)

Bob Kissy

Jun 2026

via Google ↗ · Report

Zero star rating is what I would give. Office ladies treat everyone like crap they do not care!! Unless it’s their favorites of course. Especially Dana. Doesn’t do her job correctly at all. Has Chris tell everyone that they’re not available to call. Mind you they lie about that all the time. I will never recommend anyone to work there ever. None of them are professional ever, I will be going to HR and Corporate about them all. DONE!!

bobbie swanson

Feb 2026

via Google ↗ · Report

If I could I would give them 0 stars the experience I had was horrible. The office doesn't communicate with clients when the office changes the time but expected to call when you are not there. DO NOT GO THROUGH KWA. Absolutely horrible company.

Cori

Apr 2025

via Google ↗ · Report

I would not recommend anyone to this company. I have had several caregivers who just sit on their phones for most of the shift. When you try to talk to the office about issues your either own off or it's one excuse after another.

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Washington disclosure statement, dated October 23, 2026, under the Elder and Vulnerable Adult Referral Agency Act (RCW 18.330).

(a) Agency: MyLivingChoice LLC (MyLivingChoice.com), 8705 N. Cypress Ct, Kansas City, MO 64156, (816) 226-7772.

(b) Client: the person sending this request.

(c) Fees: you pay us nothing. If you hire an agency we introduced you to, or whether or not you do, that agency pays us a flat fee for the introduction, billed to the agency monthly. If you ask, we will tell you the amount of the fee for any agency we refer you to.

(d) Services: MyLivingChoice is a free service that helps families find senior living and care at home. We gather a short intake about the care needed, suggest agencies that appear able to meet those needs, and introduce you to the ones you choose. For you specifically, we will introduce you to KWA In-Home Care Cowlitz - Longview WA and share with it your name, contact details and the care needs you described, nothing more.

(e) We will never ask you to waive any claim for loss of personal property or injury, or any right you have under state or federal law.

(f) We work with both you and the agency in the same transaction: the agency pays us, and we are introducing you to it. To obtain or share confidential health care information about the person who needs care we need your authorization, which you give for the agencies named above by acknowledging this statement.

(g) Tours: we do not tour agencies as a matter of course. Our information comes from the agency itself, its state licence record and public sources. We have not toured KWA In-Home Care Cowlitz - Longview WA.

(h) You may stop using our service, or switch to another referral agency, at any time and for any reason, with no penalty and no cancellation fee.

(i) Refunds: because you pay us nothing, there is nothing to refund to you. If a community pays us a fee for your placement and the resident dies, is hospitalized or moves to another setting for more appropriate care within the first thirty days after admission, we refund the community a prorated share of the fee for the days not used, as RCW 18.330.090 requires.

(j) Complaints about a referral agency may be filed with the Washington State Office of the Attorney General, Consumer Protection Division (Consumer Resource Center), 800 5th Ave, Suite 2000, Seattle, WA 98104-3188, 1-800-551-4636 in Washington, 1-206-464-6684 from outside the state, https://www.atg.wa.gov/file-complaint.

(k) Neither MyLivingChoice nor anyone who works on referrals for it, nor their immediate family members, has any ownership interest in any agency we refer families to.

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Sending your request signs the Washington statement above with the name you entered, dated now, and authorizes us to share your name, contact details and care needs with the communities or agencies you chose. By submitting, you're okay with us and KWA In-Home Care Cowlitz - Longview WA reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Frequently Asked Questions

What types of care does KWA In-Home Care Cowlitz - Longview WA offer?

KWA In-Home Care Cowlitz - Longview WA offers At-Home Care.

Where is KWA In-Home Care Cowlitz - Longview WA located?

KWA In-Home Care Cowlitz - Longview WA is located at 880 11th Ave Ste 101 in Longview, Washington.

What do families say about KWA In-Home Care Cowlitz - Longview WA?

KWA In-Home Care Cowlitz - Longview WA carries a 1.3 out of 5 rating from 4 Google reviews. Reviewers describe significant frustration with KWA In-Home Care Cowlitz, citing poor communication from the office and inconsistent caregiver engagement. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit KWA In-Home Care Cowlitz - Longview WA?

Submit the Request Information form on this page, or contact KWA In-Home Care Cowlitz - Longview WA directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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