Edward Wilgus
Aug 2026
Kingston touched my life with all the beautiful faces filled with joy, wisdom, and connection. Thank you for ALL the memorable moments that will stay with me...always.
4.5(39 ratings)· Santa Fe average: 4.1
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1 / 6An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Kingston Residence of Santa Fe has strong overall satisfaction, with a 4.5-star Google rating from families praising warm, attentive staff and active social programming. However, a cluster of serious, specific complaints—about medical neglect, theft during respite stays, and rough treatment of memory care residents—stand out from a handful of reviewers and are worth weighing carefully.
AI-generated from reviews and community data.
Kingston Residence of Santa Fe is a senior living community in Santa Fe, New Mexico offering Assisted Living, Independent Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.5 out of 5 across 39 reviews.
Kingston Residence of Santa Fe is a senior living community offering independent living, assisted living, and skilled nursing with long-term care in Santa Fe, New Mexico. The community features 24-hour nursing staff, private rooms with bathrooms, restaurant-style dining, medication management, housekeeping and laundry services, social activities, and an on-site registered nurse.
The facility includes an outdoor patio, gathering spaces, cable or satellite television, dietary accommodations, wheelchair accessibility, and an emergency call system. Many residents and families report that staff members are caring and responsive, with organized activities throughout the week and a welcoming atmosphere across the community.
Reviews are mixed regarding the memory care unit. While some families describe exceptional and warm care with engaging activities, others report serious concerns about staff conduct and resident safety. Communication between facility management and families appears inconsistent in some cases.
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Help Me Choose4.5overall · 39 ratings combined
4.5★ on Google (39)
Edward Wilgus
Aug 2026
Kingston touched my life with all the beautiful faces filled with joy, wisdom, and connection. Thank you for ALL the memorable moments that will stay with me...always.
Licorice
Jun 2026
I left my mom at Kingston memory care for a week of respite. Mom has dementia, but she's still quite present.<br><br>When I picked mom up she was filthy, some of her clothing and medications had been stolen and when we got home, I found notes inside her shirt of all the things that happened while she was there.<br><br>I reported all this to Peter Carter who told me "you got what you paid for."<br><br>When you want to be robbed, go to Kingston. Kingston has no respect for people with dementia because "who's going to tell? who will believe them if they do?"
Nancy Kelly
May 2026
I have never posted a truly negative review online and it makes me sad to do so for Kingston’s memory care facility. I believe there are a number of compassionate, highly capable folks working in the memory care unit, but some aides hired to work overnight are simply cruel to elders and temperamentally unsuited to work with dementia patients. We had tried Kingston for respite care because they were one of the only facilities that had an open bed (hmmm, that should have told me something). My sense is that your loved one will be fine at Kingston if he or she is docile, unable to walk, and/or can be easily controlled. Others require too much attention for their limited staff and may be summarily dumped at the hospital or back at home. Nothing in their glossy sales brochures mentions how often they discharge elders and I doubt their sales person wants to discuss the topic. But vulnerable adults with dementia deserve so much better than this. And so do their families.
Peter C
Jan 2026
My mom moved here in March 2025. She loves the staff and all the attention she’s getting plus she’s made tons of friends since she’s been here! Win-win!
Susan Patten
Nov 2025
We have been very impressed with the care our mother has received. They provide many activities and opportunities for socializing, the nursing staff is very friendly and attentive, and the administrators are very responsive.
Kingston Residence of Santa Fe offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.
Kingston Residence of Santa Fe is located at 2400 Legacy Ct in Santa Fe, New Mexico.
Kingston Residence of Santa Fe carries a 4.5 out of 5 rating from 39 Google reviews. Kingston Residence of Santa Fe has strong overall satisfaction, with a 4.5-star Google rating from families praising warm, attentive staff and active social programming. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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