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Most families describe King Street Rehab as a clean, welcoming skilled nursing and rehab facility with attentive staff and strong physical and occupational therapy. However, one detailed account describes serious safety and care lapses, creating a stark contrast with the largely positive reviews.
AI-generated from reviews and community data.
King Street Rehab is a senior living community in Port Chester, New York offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.3 out of 5 across 83 reviews.
King Street Rehab is a skilled nursing / long term care community in Port Chester, New York. The community is licensed for up to 120 residents.
Families rate King Street Rehab 4.3 out of 5 based on 83 Google reviews.
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Help Me Choose4.3overall · 83 ratings combined
4.3★ on Google (83)
Roland Fung
Jun 2026
Spent about 11 days here with a fractured ankle. A spotless facility with a dedicated and genuinely caring staff. Physical therapists were good communicators who were generous with their professional advice. Beautiful outdooor areas to take in some fresh air.
Cynthia Fleming
Apr 2026
I would strongly caution anyone considering King Street Rehab and Nursing Center for a loved one. My mother was admitted for subacute rehab after a stroke, and what we experienced was beyond unacceptable. On a daily basis, she was dressed in other residents’ clothing. Call bells would go unanswered for over an hour. I spoke with the Director of Nursing repeatedly and was reassured things would improve, but they only got worse. Because she was left sitting in urine and feces for extended periods of time, she developed a severe UTI. Instead of addressing the neglect, they actually stopped giving her a necessary liver medication because it caused bowel movements and they didn’t want to deal with changing her. That decision alone speaks volumes. Patients are routinely left sitting in wheelchairs in the hallway for long periods, with little to no engagement, like they are being warehoused. I personally witnessed a nurse handling a patient improperly. When I addressed it, she became defensive and nasty, and when I escalated it to her supervisor, there was no concern or accountability. I spent hours there every day because I did not feel comfortable leaving my mother alone. I had to bring her food because the facility’s food is poor quality. At one point, they even told my mother she should not participate in recreational activities because she might feel embarrassed after her stroke, which is incredibly disheartening and inappropriate. The most alarming moment was when I walked in one Saturday morning and found my mother alone in her room, actively choking, with no staff around. I had to run out and find help myself. She also had significant bruising on her hands that was not explained. We documented everything and filed formal complaints. On the surface, the facility looks clean and modern when you walk in. But what happens behind the scenes, especially when family is not present, is deeply concerning. If you care about your loved one’s safety, dignity, and proper care, I would strongly recommend looking elsewhere.
Elizabeth Weber
Mar 2026
I’m writing this review under my Mom’s account as she is the person who has stayed at King Street 2x. The first time was almost 5 years ago and when the hospital recommended a subacute rehab again there was no question that my family wanted her to go back to King Street. I am so grateful it is still family owned and operated and you can tell. You hear so many nightmare stories about nursing homes and rehabs and that’s mostly because they’re bought by larger companies who cut their staff to the bone. That is not the case at King Street. Need help or have a question? Walk out into the hall and it doesn’t matter if it’s an administrator, aide, or nurse they will help you. They won’t tell you it isn’t their department. The PTs and OTs are lovely and encouraging. The food is very good and if your loved one doesn’t like the evening’s meal they will do their best to accommodate. The building and the grounds are immaculate. You’d think you were staying at a hotel. No one wants to see their loved one diminished or in pain and it’s scary to leave them at a facility due to all the horror stories one hears but if you’re looking for reviews because your loved one needs rehab you can’t really go wrong with King Street. No place is perfect but anytime there has been a minor issue it has been rectified ASAP.
Theresa Tribel
Feb 2026
King Street Rehab is bright, clean(so very clean) and welcoming. The staff was most attentive and caring. Administrating medication is carefully controlled abd distributed in a timely fashion. Therapy staff is upbeat, creative and professional. Consider this, during the snow storm, January, 2026, the staff stayed to sleep overnight or for 2 nights to be here to service the "guests " the next day or more. Staff members who had plows, drove staff members to and from the facility for their safety ALSO allowing King Street Rehab to have ample coverage for their patients. For me, those actions speak volumes. I am so grateful to everyone at King Street Rehab for their attention, help, laughter and deep concern. Thank you for you have done and all you continue to do each day.
Christopher Stumpo
Oct 2025
My mother-in-law was just discharged from here after 1 month. What a great experience from the facility, staff to the medical care.. Beautiful grounds.
6 inspection visits in the last three years, 52 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 10, 2026
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 10, 2026
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 10, 2026
Ensure that residents are free from significant medication errors.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 20, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 20, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 20, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 20, 2025
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 20, 2025
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 20, 2025
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 20, 2025
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 20, 2025
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 20, 2025
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 10, 2025
Ensure that testing and maintenance of electrical equipment is performed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 11, 2024
Have simulated fire drills held at unexpected times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 11, 2024
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 29, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 29, 2024
Observe each nurse aide's job performance and give regular training.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 29, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 29, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 29, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 29, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 29, 2024
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 29, 2024
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 11, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 11, 2024
Have exits that are accessible at all times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 4, 2021
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 4, 2021
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 4, 2021
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 4, 2021
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2021
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2021
Install emergency lighting that can last at least 1 1/2 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 4, 2021
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 4, 2021
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 4, 2021
Develop and maintain an Emergency Preparedness Program (EP).
Severity C of L: potential for minimal harm, widespreadCorrected Jan 4, 2021
Conduct risk assessment and an All-Hazards approach.
Severity C of L: potential for minimal harm, widespreadCorrected Jan 4, 2021
List the names and contact information of those in the facility.
Severity C of L: potential for minimal harm, widespreadCorrected Jan 4, 2021
Implement emergency and standby power systems.
Severity C of L: potential for minimal harm, widespreadCorrected Jan 4, 2021
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity B of L: potential for minimal harm, patternCorrected Feb 25, 2021
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity B of L: potential for minimal harm, patternCorrected Feb 25, 2021
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 25, 2019
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 22, 2019
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 25, 2019
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 25, 2019
Have simulated fire drills held at unexpected times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 22, 2019
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 22, 2019
Ensure that testing and maintenance of electrical equipment is performed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 22, 2019
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 22, 2019
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 22, 2019
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 25, 2019
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 25, 2019
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity B of L: potential for minimal harm, patternCorrected Jan 25, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
King Street Rehab offers Skilled Nursing / Long Term Care.
King Street Rehab is located at 787 King Street in Port Chester, New York.
Most families describe King Street Rehab as a clean, welcoming skilled nursing and rehab facility with attentive staff and strong physical and occupational therapy. However, one detailed account describes serious safety and care lapses, creating a stark contrast with the largely positive reviews.
King Street Rehab had 6 government inspection visits in the last three years, with 52 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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