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KindredHearts of Cottage Grove

325 W Cottage Grove Rd

3.2(15 ratings)

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KindredHearts of Cottage Grove, photo 1

Quick Facts

Licensed capacity
15 residents

Wisconsin DHS

Staff language spoken
Predominantly Spanish-speaking caregiving staff reported
Leadership turnover
Six to seven administrator changes reported

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for KindredHearts of Cottage Grove are sharply divided: several families praise the cleanliness, caring staff, and memory care programming, while others report serious concerns about leadership turnover, understaffing, and communication. The mix of 5-star and 1-star ratings suggests care quality may vary depending on the period of stay or specific caregivers involved.

What reviewers praise

  • Staff described as caring and attentive by multiple families
  • Facility repeatedly called clean and welcoming
  • Memory care director Autumn praised by name
  • Meaningful activities like music and singing for residents
  • One family had a positive 8-year experience

What reviewers flag

  • Multiple reports of frequent administrator and management turnover
  • Several reviewers cite poor staff training
  • One report of inadequate response during a tornado warning
  • One reviewer described a decline in food quality and weight loss
  • One report of lack of activities and understaffing

AI-generated from reviews and community data.

KindredHearts of Cottage Grove is a senior living community in Cottage Grove, Wisconsin offering Assisted Living. Families rate it 3.2 out of 5 across 15 reviews.

About KindredHearts of Cottage Grove

KindredHearts of Cottage Grove is an assisted living community in Cottage Grove, Wisconsin.

Reviewers describe the community in strikingly different terms. Some report that the facility is clean, the staff is attentive, and activities are offered, including memory care programming. Others note persistent staffing challenges, high turnover in management and caregiving roles, and gaps in family communication and resident engagement. One reviewer wrote, "The facility was always clean and welcoming."

The reviews reflect divided experiences regarding care quality and operations, with particular concerns raised about administrative stability and staff training consistency.

Types of Care at KindredHearts of Cottage Grove

Assisted Living

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Reviews of KindredHearts of Cottage Grove

3.2overall · 15 ratings combined

3.2★ on Google (15)

Kari Ellis-Marty

Apr 2026

via Google ↗ · Report

Since coming here I've gone through 6-7 Administrators. Current one is real bad. If you're going to have a loved one here they should speak Spanish since there are 16 Spanish caregivers Otherwise you have to talk into their cell. Only 6 English speaking The food sucks I came in at 135 now at 105. I'm 62 been here 2+years. Last tornado warning sirens going off they caregivers did nothing. I had to tell them it was serious finally listened to me only thing they do is bring my meds and food-in & pick tray up. I would highly recommend you to look other places!

Cindy Nawrocki

Nov 2024

via Google ↗ · Report

Two if the staff members there were very attentive, though poorly trained. The place is understaffed, management rarely on site, constant turnover on every level. Staff on their phones constantly. No activities for resident's and nothing for them to do. I have since taken my mother out of this facility, and regret that she had to spend 2 years there.

Joe Mamma

Feb 2023

via Google ↗ · Report

My mother was at this facility along with my step father...my family was always taken care of during the time they were there total of about 8 years, the facility was always clean and welcoming, the staff was great and the director Ms. Autumn was always wonderful to work with . will highly recommend to others in need of special memory care ...

Shanelle Fernandez

Feb 2023

via Google ↗ · Report

My grandmother is a resident here at kindred Hearts and I absolutely love the staff. The facility is always clean and she is always well taken care of. I highly recommend it here.

Teri Bailey

Feb 2023

via Google ↗ · Report

Autumn is an excellent leader in the memory care unit. Her and her staff are kind and attentive to the resident needs. I loved seeing a resident playing the organ while others sang along. Such a special moment to witness. Keep up the great work.

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Frequently Asked Questions

What types of care does KindredHearts of Cottage Grove offer?

KindredHearts of Cottage Grove offers Assisted Living.

Where is KindredHearts of Cottage Grove located?

KindredHearts of Cottage Grove is located at 325 W Cottage Grove Rd in Cottage Grove, Wisconsin.

What do families say about KindredHearts of Cottage Grove?

KindredHearts of Cottage Grove carries a 3.2 out of 5 rating from 15 Google reviews. Reviews for KindredHearts of Cottage Grove are sharply divided: several families praise the cleanliness, caring staff, and memory care programming, while others report serious concerns about leadership turnover, understaffing, and communication. The mix of 5-star and 1-star ratings suggests care quality may vary depending on the period of stay or specific caregivers involved. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit KindredHearts of Cottage Grove?

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