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Keystone Villa at Douglassville Personal Care

1152 Ben Franklin Highway East

4.4(66 ratings)· Douglassville average: 4.3

Keystone Villa at Douglassville Personal Care, photo 11 / 6

Quick Facts

Total units
168
Licensed capacity
168 residents

California CDSS

Pet policy
Residents allowed to keep pets with them
Living options
Independent living building alongside personal care
Reported cost
Families report paying about $6,000 per month

What Families Think

Families describe Keystone Villa at Douglassville as a warm, well-kept community where staff form close, caring relationships with residents, though experiences vary widely from glowing praise to serious complaints about staffing levels and care consistency. Many reviewers highlight the dementia unit and activities program, while a handful of critical reviews raise concerns about understaffing, medication errors, and unresponsive management.

The Good

  • Staff described as caring and treat residents like family
  • Well-regarded dementia/memory care unit
  • Clean, well-maintained campus and apartments
  • Active daily activities and entertainment schedule
  • Residents allowed to keep pets with them
  • Continuum from independent living through personal care

The Bad

  • Several reports of short staffing or being understaffed
  • Multiple complaints about food quality despite others praising it
  • One serious report of medication administration errors
  • One report of unresponsive management and ignored calls
  • One report of steep monthly cost (~$6k) with added fees for extras like transportation

AI-generated from reviews and community data.

Keystone Villa at Douglassville Personal Care is a senior living community in Douglassville, Pennsylvania offering Assisted Living, Memory Care and Independent Living. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.4 out of 5 across 66 reviews.

About Keystone Villa at Douglassville Personal Care

Keystone Villa at Douglassville is a personal care community in Douglassville, Pennsylvania that also offers independent living and memory care options, allowing residents to age in place with the appropriate level of support.

The community provides personalized care tailored to individual needs, with a staff trained to support residents while respecting their independence and preferences. Personal care services include laundry, housekeeping, meal preparation, and assistance with daily activities as needed.

Residents engage in a variety of enriching activities and excursions around Douglassville. The community emphasizes choice, from activity options to dining selections, and provides comfortable indoor and outdoor lounge areas where residents can relax or pursue hobbies.

The residences are designed as comfortable, quiet retreats. Basic services such as laundry, housekeeping, and meal preparation are included, along with organized activities and outings that contribute to an active lifestyle.

Types of Care at Keystone Villa at Douglassville Personal Care

Assisted LivingIndependent LivingMemory Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • Outdoor Patio
  • Transportation Services

Activities

  • Day Trips and Outings
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Keystone Villa at Douglassville Personal Care

4.4overall · 66 ratings combined

4.4★ on Google (66)

Tyler

Jul 2025

via Google

Poorly treated and staff deserve more respect elders should be treated better and served the proper food they need every day with the 6000 plus they pay a month greedy mindset sensed here in this facility if u want your loved ones safe think of a different place

George Ross

Jul 2025

via Google

My mother was a resident of Keystone Villa for almost 7 years. In that time she felt safe and very welcomed. She did consider it her home. I handled all of her personal affairs with Keystone and never had an issue that could not be resolved. The staff got to know and love my mother which was very comforting to her as well as myself. I would recommend anyone to Keystone Villa Dourglassville without hesitation. Thank You to all the Staff at Keystone for taking care of Mom.

James Burig

Jul 2025

via Google

I have recently moved to Keystone Villa in Douglassville and am very satisfied with the friendly and engaged staff, the dietary selections and the many entertainment and activity selections. Keystone has exceeded my expectations. I am well satisfied overall.

M Hawk

Feb 2025

via Google

Both of my parents spent their final months at Keystone, the staff were compassionate and treated them both with dignity. I'm grateful for their efforts. The facility is clean, modern and in good condition; it's not inexpensive but compared to similar facilities the prices were better or at least comparable. If you are in a position where you need the kind of services that an assisted living facility can provide, I would recommend Keystone Villa.

Chuck Mahon

Aug 2024

via Google

I'M VERY SATISFIED WITH LIVING HERE AT THE VILLA, BUT OF COURSE I WOULD RATHER BE IN MY LAST RESIDENCE WHERE MY WIFE AND I LIVED FOR MORE THAN THIRTY YEARS. I'M NOW 90 YEARS OLD AND WITH THE PASSING OF MY WIFE I REALIZED I NEEDED A PLACE TO LIVE .<br>FIVE OF MY CHILDREN LIVE WITHIN A HALF HOUR FROM ME AND ARE VERY ATTENTIVE. I FEEL BLESSED FINDING THE VILLA AND AM ENJOYING THE PEOPLE THAT I HAVE BECOME AQUAINTED WITH (RESIDENTS AND STAFF) WHO ARE FOR THE MOST PART FINE CARING INDIVIDUALS WILLING TO LOOKOUT FOR OTHERS.

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Frequently Asked Questions

What types of care does Keystone Villa at Douglassville Personal Care offer?

Keystone Villa at Douglassville Personal Care offers Assisted Living, Independent Living and Memory Care.

Where is Keystone Villa at Douglassville Personal Care located?

Keystone Villa at Douglassville Personal Care is located at 1152 Ben Franklin Highway East in Douglassville, Pennsylvania.

What do families say about Keystone Villa at Douglassville Personal Care?

Families describe Keystone Villa at Douglassville as a warm, well-kept community where staff form close, caring relationships with residents, though experiences vary widely from glowing praise to serious complaints about staffing levels and care consistency. Many reviewers highlight the dementia unit and activities program, while a handful of critical reviews raise concerns about understaffing, medication errors, and unresponsive management.

How can families visit Keystone Villa at Douglassville Personal Care?

Submit the Request Information form on this page to connect with Keystone Villa at Douglassville Personal Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Douglassville.