Abigail Amankwah
Jun 2026
I’m very excited to work with keep me home. Especially Mayline she’s one of the best and exceptional.
1 / 5Quick Facts
- Medicare quality
- 1.5 of 5 stars
- Medicare certified
- Since 2010
- Family caregiver option
- Helps families set up paid family caregiving via CT program
- Continuous care option
- Offers 24-hour and live-in caregiver arrangements
- Home modifications
- Installs handrails and reworks bathrooms for accessibility
Home Health Compare
What Families Think
Reviews for KeepMeHome are sharply divided: several families praise specific caregivers by name for warmth and professionalism, while other reports describe unprofessional aides and one serious safety lapse. The agency offers flexible in-home care from short visits to live-in support, plus help navigating Connecticut's paid family caregiver program.
The Good
- Caregivers praised by name for compassion and professionalism
- Flexible care from short visits to live-in support
- Helps families access Connecticut's paid family caregiver program
- Offers home safety modifications like handrails and bathroom access
The Bad
- One report of a client left unsupervised and incontinent for hours
- One reviewer said agency defended aide instead of addressing neglect concerns
- Multiple reports describe aides as rude or unprofessional
- One report of Uber costs deducted from caregiver pay
AI-generated from reviews and community data.
KeepMeHome Home Care is a home health agency serving Berlin, Connecticut offering At-Home Care and Home Health. Amenities include Wheelchair Accessible, 24-Hour Staff and Medication Management. Families rate it 4.3 out of 5 across 124 reviews.
About KeepMeHome Home Care
KeepMeHome provides in-home care services for seniors in Berlin, Connecticut, offering flexible hourly care and round-the-clock support designed to help seniors remain in their own homes. The agency specializes in personalized solutions ranging from short visits to full-day and live-in care arrangements.
Services include assistance with personal hygiene, meal preparation, light housekeeping, and other daily living activities. The agency also offers 24-hour homecare and live-in homecare services, with caregivers on-site to provide round-the-clock supervision and assistance for individuals requiring more continuous care.
KeepMeHome supports Connecticut's Adult Family Living program, which allows family members to become paid home caregivers for their loved ones. The agency helps guide families through eligibility and setup to make in-home care more accessible.
Beyond caregiving, KeepMeHome offers home safety modifications to support elderly care, including installing handrails and reworking bathrooms for accessibility to help seniors thrive in their familiar home environment.
Types of Care at KeepMeHome Home Care
At-Home CareHome Health
Amenities
Room Amenities
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Medication Management
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Help Me ChooseReviews of KeepMeHome Home Care
4.3overall · 124 ratings combined
4.3★ on Google (124)
Nessy Allen
Jun 2026
My family had an extremely disappointing experience with this home care agency. From the very beginning, the aide was unprofessional. She entered my mother-in-law’s home without introducing herself or acknowledging anyone. Throughout her time there, she was rude, repeatedly helped herself to my mother-in-law’s food and drinks without permission, and failed to provide the level of care that was expected. The most concerning incident was when my mother-in-law was left laying incontinent on the side of her bed for hours. She was in a dangerous position where one wrong move could have caused her to fall, while the aide remained in the room and did not assist her. This level of neglect is completely unacceptable. To make matters worse, the aide had already informed the agency that my mother-in-law required more care than she could provide. Despite knowing this, the agency continued sending the same aide instead of assigning someone better suited to meet her needs. When our family raised our concerns, the aide became argumentative and aggressive, and the agency representative defended her rather than addressing the serious issues we reported. Our family trusted this agency to provide safe, compassionate care, and they failed to do so. Based on our experience, I cannot recommend this company to anyone seeking reliable care for a loved one.
Kathiria Mercado
Feb 2026
I would like to recognize Emily for the excellent work she provided when she filled in during a recent shift. She stepped in seamlessly and quickly adapted to the needs of my parents. Her professionalism, attentiveness, and positive attitude made a noticeable difference in maintaining a smooth workflow. Special thank you to Juan for choosing her to fill in.
Melanie Sanchez
Feb 2026
I am writing to wholeheartedly recommend Emily Abrams for her exceptional caregiving services. Emily has been an invaluable presence in caring for my elderly mother, and I cannot speak highly enough of the compassion, professionalism, and dedication she has demonstrated throughout her time with our family. From the very beginning, Emily approached her work with warmth and enthusiasm. She quickly developed a deep bond with my mother, always taking the time to ensure she felt comfortable, respected, and truly cared for. Emily consistently went above and beyond whether it was preparing meals tailored to my mother’s preferences, assisting with daily routines, or providing companionship and emotional support.
Milasia Blow
Feb 2026
They’re rude as hell and unprofessional they will send you to a clients house with no acknowledgment of the condition or health state and they will send you far out for a 4 hour shift and the Ubers are taken out of your check so you may or may not get paid. Tracy is lovely.
Medicare Quality of Care
KeepMeHome Home Care is a Medicare-certified home health agency (certified since 2010). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
1.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
- Would definitely recommend the agency47%US 79%
- Rated their overall care 9 or 10 out of 1078%US 85%
- Care was given in a professional way74%US 89%
- The team communicated well70%US 86%
- The team discussed medicines, pain and home safety58%US 82%
27 completed patient surveys, 17% response rate.
Hospital outcomes
- Discharged to the community83%US 80%Same as
- Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Same as
- Preventable hospital visits during care (lower is better)10%US 11%Same as
How patients did
- Care started within 2 days of referral89%US 94%
- Patients got better at walking or moving around54%US 83%
- Patients got better at getting in and out of bed59%US 83%
- Patients got better at bathing51%US 86%
- Patients' breathing improved53%US 85%
- Patients got better at taking medications correctly31%US 81%
- Patients who had a fall with major injury (lower is better)2%US 1%
- Patients with new or worsened pressure ulcers (lower is better)1%US 0%
- Discharge function score met or exceeded expectations42%US 61%
Service area
KeepMeHome Home Care reports serving 80 ZIP codes, including Bridgeport, Hartford, New Haven, Waterbury, West Hartford, Hamden, East Hartford, Manchester, Meriden, Milford and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 077248. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does KeepMeHome Home Care offer?
KeepMeHome Home Care offers At-Home Care and Home Health.
Where is KeepMeHome Home Care located?
KeepMeHome Home Care is located at 1340 Worthington Ridge in Berlin, Connecticut.
What do families say about KeepMeHome Home Care?
Reviews for KeepMeHome are sharply divided: several families praise specific caregivers by name for warmth and professionalism, while other reports describe unprofessional aides and one serious safety lapse. The agency offers flexible in-home care from short visits to live-in support, plus help navigating Connecticut's paid family caregiver program.
Does Medicare cover care from KeepMeHome Home Care?
Yes. KeepMeHome Home Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 1.5 out of 5 stars.
Do I need a referral to use KeepMeHome Home Care?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit KeepMeHome Home Care?
Submit the Request Information form on this page to connect with KeepMeHome Home Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at KeepMeHome Home Care? Claim this listing to update photos, pricing, and details. It's free.
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