MyLivingChoice

KeepMeHome Home Care

1340 Worthington Ridge

4.3(124 ratings)· Berlin average: 4.6

KeepMeHome Home Care — photo 11 / 5

Quick Facts

Family caregiver option
Helps families set up paid family caregiving via CT program
Continuous care option
Offers 24-hour and live-in caregiver arrangements
Home modifications
Installs handrails and reworks bathrooms for accessibility

What Families Think

Reviews for KeepMeHome are sharply divided: several families praise specific caregivers by name for warmth and professionalism, while other reports describe unprofessional aides and one serious safety lapse. The agency offers flexible in-home care from short visits to live-in support, plus help navigating Connecticut's paid family caregiver program.

The Good

  • Caregivers praised by name for compassion and professionalism
  • Flexible care from short visits to live-in support
  • Helps families access Connecticut's paid family caregiver program
  • Offers home safety modifications like handrails and bathroom access

The Bad

  • One report of a client left unsupervised and incontinent for hours
  • One reviewer said agency defended aide instead of addressing neglect concerns
  • Multiple reports describe aides as rude or unprofessional
  • One report of Uber costs deducted from caregiver pay

AI-generated from reviews and community data.

About KeepMeHome Home Care

KeepMeHome provides in-home care services for seniors in Berlin, Connecticut, offering flexible hourly care and round-the-clock support designed to help seniors remain in their own homes. The agency specializes in personalized solutions ranging from short visits to full-day and live-in care arrangements.

Services include assistance with personal hygiene, meal preparation, light housekeeping, and other daily living activities. The agency also offers 24-hour homecare and live-in homecare services, with caregivers on-site to provide round-the-clock supervision and assistance for individuals requiring more continuous care.

KeepMeHome supports Connecticut's Adult Family Living program, which allows family members to become paid home caregivers for their loved ones. The agency helps guide families through eligibility and setup to make in-home care more accessible.

Beyond caregiving, KeepMeHome offers home safety modifications to support elderly care, including installing handrails and reworking bathrooms for accessibility to help seniors thrive in their familiar home environment.

Types of Care

Home Health and Hospice

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Reviews

4.3overall · 124 ratings combined

4.3★ on Google (124)

Abigail Amankwah

Jun 2026

via Google

I’m very excited to work with keep me home. Especially Mayline she’s one of the best and exceptional.

Nessy Allen

Jun 2026

via Google

My family had an extremely disappointing experience with this home care agency. From the very beginning, the aide was unprofessional. She entered my mother-in-law’s home without introducing herself or acknowledging anyone. Throughout her time there, she was rude, repeatedly helped herself to my mother-in-law’s food and drinks without permission, and failed to provide the level of care that was expected. The most concerning incident was when my mother-in-law was left laying incontinent on the side of her bed for hours. She was in a dangerous position where one wrong move could have caused her to fall, while the aide remained in the room and did not assist her. This level of neglect is completely unacceptable. To make matters worse, the aide had already informed the agency that my mother-in-law required more care than she could provide. Despite knowing this, the agency continued sending the same aide instead of assigning someone better suited to meet her needs. When our family raised our concerns, the aide became argumentative and aggressive, and the agency representative defended her rather than addressing the serious issues we reported. Our family trusted this agency to provide safe, compassionate care, and they failed to do so. Based on our experience, I cannot recommend this company to anyone seeking reliable care for a loved one.

Kathiria Mercado

Feb 2026

via Google

I would like to recognize Emily for the excellent work she provided when she filled in during a recent shift. She stepped in seamlessly and quickly adapted to the needs of my parents. Her professionalism, attentiveness, and positive attitude made a noticeable difference in maintaining a smooth workflow. Special thank you to Juan for choosing her to fill in.

Melanie Sanchez

Feb 2026

via Google

I am writing to wholeheartedly recommend Emily Abrams for her exceptional caregiving services. Emily has been an invaluable presence in caring for my elderly mother, and I cannot speak highly enough of the compassion, professionalism, and dedication she has demonstrated throughout her time with our family. From the very beginning, Emily approached her work with warmth and enthusiasm. She quickly developed a deep bond with my mother, always taking the time to ensure she felt comfortable, respected, and truly cared for. Emily consistently went above and beyond whether it was preparing meals tailored to my mother’s preferences, assisting with daily routines, or providing companionship and emotional support.

Milasia Blow

Feb 2026

via Google

They’re rude as hell and unprofessional they will send you to a clients house with no acknowledgment of the condition or health state and they will send you far out for a 4 hour shift and the Ubers are taken out of your check so you may or may not get paid. Tracy is lovely.

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