Samantha
Jun 2026
New Leadership in the Building, Community currently being renovated. Residents were friendly.
1 / 6Quick Facts
- Memory care approach
- Uses individualized profiles of resident history to guide care
- Ownership transition
- Recently changed to new management company, Kauhale
What Families Think
Kauhale Port City is an assisted living and memory care community in Mobile, Alabama, recently transitioned to new management. Many families praise the warmth and dedication of specific staff members, while a handful of reviewers raise serious concerns about staffing levels, resident care during the transition, and cost increases.
The Good
- Staff frequently described as warm and caring
- Individualized memory-care profiles based on resident history
- Positive tour experience with attentive staff
- Praise for specific caregivers and administrators by name
- Recent management changes noted as improvements by some
The Bad
- One report of neglect and rough handling of a dementia resident
- One report staff lacked training to safely transfer residents
- Multiple reports of service decline and rising costs under new management
- One report director prioritized filling expensive rooms over resident care
AI-generated from reviews and community data.
Kauhale Port City is a senior living community in Mobile, Alabama offering Assisted Living, Memory Care and Independent Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 62 reviews.
About Kauhale Port City
Kauhale Port City is an assisted living and memory care community in Mobile, Alabama. The community serves seniors seeking support services and those with Alzheimer's disease and related dementias in a suburban setting.
The community employs the Awakening the Subconscious of the Alzheimer's Patient (ASAP) program, a holistic approach to memory care that guides interactions between caregivers and patients throughout the day. Staff members develop individualized profiles to understand residents' histories and preferences, supporting personalized care from morning to evening.
Kauhale Port City offers an active and supportive lifestyle within a maintenance-free community designed to meet residents' needs. The community provides services and amenities intended to foster engagement and wellbeing for its residents.
Types of Care at Kauhale Port City
Assisted LivingIndependent LivingMemory Care
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Security
- Transportation Services
Activities
- Birthday / Holiday Parties
- Day Trips and Outings
- Grocery Shopping and Errands
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Kauhale Port City
4.5overall · 62 ratings combined
4.5★ on Google (62)
Trisha Harris
Jun 2026
I recently toured Kauhale Port City and was extremely impressed. From the moment I walked in, I was greeted with warmth and each person acknowledged me and my mother. The Sales Director was patient with my mother and genuinely took the time to get to know HER and what my mother enjoys doing and on what she was looking for in a community.
Mindi Michelle Waite
Jan 2026
ABSOLUTLEY LOVED THE ENTIRE FACITLITY AND STAFF, BEFORE THE NEW ADMINISTRATOR ARRIVED. THE ADMINISTRATION THAT WAS THERE BEFORE THIS WOMAN WAS ABSOLUTLEY WONDERFUL- CARING, KEPT THE FAMILIES INFORMED AND MADE IT A POINT TO SHOW GENUINE CARE FOR THE RESIDENTS. UNFORTUNATELY, THE ONLY STAFF THAT SEEMS TO ACTUALLY CARE FOR THE PATIENTS AND SHOW COMPASSION AND LOVE, IS THE STAFF THAT IS STILL THERE FROM THE PREVIOUS ADMINISTRATION. THE NEW DIRECTOR IS MORE CONCERNED WITH FILLING THOSE MOST EXPENSIVE ROOMS AND THE ALMIGHTY DOLLAR IS THE MOST IMPORTANT THING TO HER. VERY UPSETTING CONSIDERING THIS FACILITY HAS ALWAYS BEEN TOP NOTCH.
Charles Williams
Dec 2025
A close friend of mine has a uncle in this facility. His uncle just told him that the services have quickly deteriorated under the new management while increasing the costs for each resident. Poor medical services with professional medical services lacking in many recent cases. Most important recently the third overall facility manager overlooked the most basic meal items in the supply contract which has alarmed many residents. Sure hope the OWNER OF THIS FACILITY is aware of all these problems. Where is customer satisfaction on their agenda!!!!!
Ernestine Murrill
Sep 2025
Kauhale is a great place to be.
Frequently Asked Questions
What types of care does Kauhale Port City offer?
Kauhale Port City offers Assisted Living, Independent Living and Memory Care.
Where is Kauhale Port City located?
Kauhale Port City is located at 4720 Morrison Dr in Mobile, Alabama.
What do families say about Kauhale Port City?
Kauhale Port City is an assisted living and memory care community in Mobile, Alabama, recently transitioned to new management. Many families praise the warmth and dedication of specific staff members, while a handful of reviewers raise serious concerns about staffing levels, resident care during the transition, and cost increases.
How can families visit Kauhale Port City?
Submit the Request Information form on this page to connect with Kauhale Port City and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Kauhale Port City? Claim this listing to update photos, pricing, and details. It's free.
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