Bren M
Jul 2026
The staff is extremely friendly and very accommodating. The assistance provided to me was outstanding.
1 / 5CMS Care Compare
Reviews of Sage Park San Antonio are sharply divided: some families praise a warm, attentive staff, while others report serious lapses in care, communication, and basic dignity for residents. Complaints include unresponsive management, medication and belongings mishandling, and inconsistent attentiveness from nursing staff. The community carries a 4.1 average from 47 Google reviews, but the individual accounts shown reveal a wide gap between best- and worst-case experiences.
AI-generated from reviews and community data.
Sage Park San Antonio is a senior living community in San Antonio, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 47 reviews.
Sage Park San Antonio is a skilled nursing / long term care community in San Antonio, Texas. The community is licensed for up to 46 residents.
Families rate Sage Park San Antonio 4.1 out of 5 based on 47 Google reviews.
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Help Me Choose4.1overall · 47 ratings combined
4.1★ on Google (47)
Bren M
Jul 2026
The staff is extremely friendly and very accommodating. The assistance provided to me was outstanding.
Roxanne Ortiz
Jun 2026
Don’t ever put your parents in this facility unless you want them to get away with neglecting of the patients and mistreating their workers and the workers talking mad ugly to people who can’t get out of bed they deserve better they did me wrong
Veronica Ovalle
Mar 2026
We had a very poor experience with this assisted nursing facility while my dad was there. If I could give them a negative I would. The staff, RNs and CNAs, were unfriendly, unwelcoming, rude, and often appeared lazy and unorganized. We constantly had to be present to make sure my dad received the care and attention he needed, which should not have been necessary. One of the most frustrating parts was their schedule. They would wake my dad up at 4:00 a.m. to take his vitals and then again at 5:00 a.m. to give him medication. There seemed to be no concern for his rest or comfort. His physical therapy was also disappointing, consisting of only about 15 minutes of walking, which did not feel adequate for his recovery needs. The food was also terrible. To make matters worse, they were supposed to send his medication refill to the pharmacy, but that never happened. After he was released, we had to go ourselves to sort it out and pick it up. Most upsetting of all, my dad came home worse than when he went in. Overall, this facility did not provide the level of care, professionalism, organization, or compassion that families expect for their loved ones. I would strongly suggest looking elsewhere before placing a family member here.
David
Jan 2026
The assisted living and skilled nursing community s warm and inviting, beautiful and homelike. The employees are the incredible and extremely dedicated to the resident they serve
Christopher Nelson
Jan 2026
Very experienced and caring staff, clean building and well managed. They go above and beyond for their residents.
4 inspection visits in the last three years, 37 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 21, 2026
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 21, 2026
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 3, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 3, 2026
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 21, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 21, 2026
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2026
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2026
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2026
Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2026
Dispose of garbage and refuse properly.
Severity C of L: potential for minimal harm, widespreadCorrected Jan 21, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 30, 2024
Ensure each resident receives an accurate assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 30, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 30, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 30, 2024
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 30, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected May 6, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 27, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Sep 27, 2023
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 27, 2023
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 27, 2023
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 27, 2023
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 27, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 27, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2023
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Sage Park San Antonio offers Skilled Nursing / Long Term Care.
Sage Park San Antonio is located at 855 E Basse Rd in San Antonio, Texas.
Reviews of Sage Park San Antonio are sharply divided: some families praise a warm, attentive staff, while others report serious lapses in care, communication, and basic dignity for residents. Complaints include unresponsive management, medication and belongings mishandling, and inconsistent attentiveness from nursing staff. The community carries a 4.1 average from 47 Google reviews, but the individual accounts shown reveal a wide gap between best- and worst-case experiences.
Sage Park San Antonio had 4 government inspection visits in the last three years, with 37 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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