Tran Thanh
Jul 2026
I rarely leave reviews, but experiences like this deserve to be celebrated.
The Village at Incarnate Word
4707 Broadway Street
4.3(42 ratings)
1 / 5Quick Facts
- Total units
- 60
- Religious affiliation
- Catholic foundation rooted in healing ministry
What Families Think
Families frequently praise The Village at Incarnate Word for its cleanliness, compassionate staff, and Catholic-rooted, faith-centered atmosphere. Most reviewers describe warm, attentive care from aides and leadership, alongside active social and spiritual programming. A couple of reports raise serious concerns, including a lost personal item with no facility accountability and an alleged incident of racial discrimination toward a visitor.
The Good
- Reviewers repeatedly note spotless, well-kept facilities
- Staff described as compassionate and attentive to residents
- Strong activities program including bingo and outings
- Respite care available for caregivers needing a break
- Catholic, prayerful atmosphere valued by families
- Skilled nursing area praised as notably odor-free and clean
The Bad
- One report of dentures lost with facility declining responsibility
- One serious report of racial discrimination against a visitor
- No published pricing information available
AI-generated from reviews and community data.
About The Village at Incarnate Word
The Village at Incarnate Word is a senior living community in San Antonio, Texas, offering a continuum of care that includes independent living, assisted living, and memory care. The community is built on a Catholic foundation rooted in the healing ministry of Jesus Christ, with emphasis on compassion, respect for the whole person, and opportunities for spiritual growth.
The community provides individualized support across all care levels, with staff trained to address the unique needs of elderly adults. Residents in independent living apartments have access to their own beauty salon and can arrange pedicures on-site. The memory care wing is described as offering a warm, professional, homelike environment for those requiring specialized care.
Activities and engagement are central to community life, with an activities staff that plans spiritual, social, and intellectual programs. Residents participate in events like bingo and organized outings, with transportation provided for trips into the community. The on-site dining program serves all residents.
The community maintains a residential feel with a Catholic prayerful atmosphere supported by staff and the Sisters associated with the facility, who are noted for their involvement in pastoral care and support services.
Types of Care
Skilled Nursing / Long Term Care
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.
Help Me ChooseReviews
4.3overall · 42 ratings combined
4.3★ on Google (42)
Lacey Mcdonald
Jul 2026
If customer service were an Olympic sport, this team would bring home the gold medal every single time. Absolutely impressive!
Victorian Sarah
Jun 2026
I walked in as a customer and left feeling like a VIP. That’s a rare transformation.
AKae
Mar 2026
Outdated facility, poor management, staffing problems, mold issues. Not a healthy or safe environment since previous CEO of 20 years resigned. They are cutting corners and their treatment of residents and employees is appalling.
Megan Bowling
Sep 2025
We visited The Village at Incarnate Word to take photos of the residents, and I was blown away by how beautiful the grounds were. The inside was spotless, well-kept, and welcoming. The staff was truly out of this world. You can see the love and care they have for the residents in everything they do. It’s a magical place where people are not only cared for, but genuinely loved. I can’t recommend it enough.
Frequently Asked Questions
What types of care does The Village at Incarnate Word offer?
The Village at Incarnate Word offers Skilled Nursing / Long Term Care.
Where is The Village at Incarnate Word located?
The Village at Incarnate Word is located at 4707 Broadway Street in San Antonio, Texas.
What do families say about The Village at Incarnate Word?
Families frequently praise The Village at Incarnate Word for its cleanliness, compassionate staff, and Catholic-rooted, faith-centered atmosphere. Most reviewers describe warm, attentive care from aides and leadership, alongside active social and spiritual programming. A couple of reports raise serious concerns, including a lost personal item with no facility accountability and an alleged incident of racial discrimination toward a visitor.
Work at The Village at Incarnate Word? Claim this listing to update photos, pricing, and details — it's free.
Nearby Communities
Other senior living options within 25 miles of San Antonio.
Windemere at Westover Hills
San Antonio, Texas
4.6(658)
Skilled Nursing / Long Term Care
Sorrento
San Antonio, Texas
4.3(505)
Skilled Nursing / Long Term Care
The Heights on Huebner
San Antonio, Texas
4.5(427)
Skilled Nursing / Long Term Care
Ignite Medical Resort San Antonio
San Antonio, Texas
4.1(401)
Skilled Nursing / Long Term Care
Legend Oaks Healthcare and Rehabilitation - South San Antonio
San Antonio, Texas
4.2(358)
Skilled Nursing / Long Term Care
Westover Hills Rehabilitation and Healthcare Center
San Antonio, Texas
4.3(347)
Skilled Nursing / Long Term Care