Lia Lea
Mar 2020
They didn't pay me either
Joy Total Home Care LLC
225 Wilmington West Chester Pike #2004.3(16 ratings)· Chadds Ford average: 4.7
1 / 5Quick Facts
- Business model
- Operates as both contractor registry and licensed agency
- Medical appointment support
- Escort, check-in, and follow-up scheduling included
- Veteran services
- Offers services for veterans and their families
- Service area
- Covers five Pennsylvania counties near Philadelphia
What Families Think
Joy Total Home Care is a home care agency in Chadds Ford, PA offering personal care, companionship, and transportation support for seniors living at home. Reviewers with direct care experience were highly positive about the quality of hands-on assistance, especially for medical appointment support, though several reviews raised serious concerns about the company failing to pay contractors or staff for their work.
The Good
- Praised for excellent personal care services
- Escorts clients into appointments and completes paperwork
- Arranges transportation for those with mobility needs
- Support for cognitive impairment and memory issues
- Serves veterans and their families
The Bad
- Multiple reports of not being paid for work performed
- No published pricing information available
AI-generated from reviews and community data.
About Joy Total Home Care LLC
Joy Total Home Care LLC is a home care provider offering personal care, companionship, and home support services in Chadds Ford, Pennsylvania. The company operates as both a home care registry of independent contractors and a licensed home care agency.
The agency provides assistance with daily activities, household management, and companionship for individuals who need support. Services include COSA and PCA (personal care aide) services, as well as programs under the Office of Long Term Living Programs (OLTL). They offer specialized care for people with cognitive impairment, mobility support, and transportation arrangement services for those with special ambulation needs, including assistance during medical appointments.
Joy Total Home Care emphasizes patient-focused care delivered by skilled and qualified care providers. The company serves individuals living independently who need close supervision and assistance in their homes. They also provide services for veterans and their families.
The provider serves areas including Philadelphia, Delaware, Chester, Bucks, and Montgomery Counties.
Types of Care
Home Health and Hospice
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Help Me ChooseReviews
4.3overall · 16 ratings combined
4.3★ on Google (16)
chugs mugs
Feb 2020
Will not pay you for your time and service. Very unprofessional.
DJ Jeanyo
Sep 2018
Excellent personal care services
Lady Rivers
Feb 2018
Excellent personal care services for my 90+ yr old mom. I'm not able to take my mom to her many doctor appointments and she needs more than just transportation due to her mobility and memory issues. With JTHC my mom is escorted into the appointment, checked in, forms completed, follow-up appointments made and transported back home, safe and sound.
Miguel Diaz
Feb 2018
Joy home care probide care to my mother in low and she olso hire my wife to do it and we are so happy with then thanks joy
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