Kirsten Dorlaque
Jun 2026
My grandmother has been staying here for a while now, and I strongly advise against it. The place is constantly falling apart. The new office staff genuinely doesn’t care about the residents. After my grandmother moved in, she couldn’t even use her oven for months because it was broken. It took months to get it fixed. Nine out of ten people use the oven to cook dinner, but you can never get through to anyone for anything.<br><br>About a month ago, my grandmother’s bathroom light went out. She’s talked to everyone she could to get a simple light bulb, but no one has done anything. Mind you, no light bulb means no light, so my senior grandmother is taking showers in a dark room. All we get from the office is that they’ll get here when they get here.<br><br>Let’s also not mention that it floods every time it rains, so there’s mold in the carpets and walls. It’s just disgusting. Every time you try to go into the office, the “office manager” is nowhere to be found. There’s a big open sign on the door, but the door is locked, and no one’s in there.<br><br>The new maintenance is a mess, and so is the new manager. This is an independent living apartment, I understand that, but when my grandmother has to beg for a light bulb so she doesn’t slip and fall in the shower where it’s completely dark, it’s a shame. Or when you have seniors walking around a complex with moldy carpets when you first walk in, it’s a shame. All they do is stick a fan up to dry the water. It’s just a shame because these residents are paying money to live here and can’t even have a decent place to live. The place is never kept up with. I strongly advise against sending your loved one to this place.
