MyLivingChoice

Ivy Park At Santa Rosa

4225 Wayvern Drive

4.3(17 ratings)· Santa Rosa average: 4.2

Ivy Park At Santa Rosa — photo 11 / 5

Quick Facts

Total units
114
Licensed capacity
114 residents

California CDSS

Licensed operator
Well Ivy 6 Tenant LLC
Nearby hospitals
Near Sutter Santa Rosa and Kaiser Permanente hospitals
Memory care setup
Dedicated memory care neighborhood on-site

What Families Think

Reviews for Ivy Park at Santa Rosa are sharply split: several families praise the compassionate, above-and-beyond staff, responsive health services leadership, and food quality, while other reviewers report serious care lapses including a scabies outbreak, understaffing, and locked resident doors. This mix suggests care quality may vary significantly by unit or timing, so prospective families should ask pointed questions about staffing levels and recent health incidents.

The Good

  • Staff described as attentive, compassionate, and going above expected duties
  • Health Services Director praised as proactive and communicative
  • Food quality frequently complimented by residents and families
  • Rooms kept clean with regular housekeeping
  • Named staff members (Gaby, Honey) singled out for exceptional help

The Bad

  • One report of a scabies outbreak affecting residents in memory care and assisted living
  • Multiple mentions of understaffing and residents left in locked rooms or common areas
  • One report of a resident's care plan being ignored, leading to weight loss
  • One reviewer described management as defensive and retaliatory when concerns were raised

AI-generated from reviews and community data.

About Ivy Park At Santa Rosa

Ivy Park at Santa Rosa is an assisted living and memory care community located in Santa Rosa, California, in the heart of Sonoma County wine country. The community offers personalized, compassionate care services in well-appointed apartment homes with convenient access to Highway 101 and nearby medical facilities including Sutter Santa Rosa Regional Hospital and Kaiser Permanente Santa Rosa Medical Center.

Assisted living at Ivy Park focuses on creating a vibrant lifestyle where residents receive support with daily needs while feeling at home and connected. The community provides personalized care, engaging programs, beautiful surroundings, and world-class dining designed to promote joy-filled days.

Ivy Park's memory care neighborhood, called Evergreen, serves residents living with Alzheimer's, dementia, or other cognitive changes. A specially trained team provides gentle, compassionate care that honors each resident's unique story and enriches daily life through thoughtful activities that spark joy, encourage engagement, and promote emotional well-being.

The community emphasizes meals and activities meant to nourish body and soul, with a team dedicated to helping residents live their best lives while providing families with peace of mind.

Types of Care

Assisted Living

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Reviews

4.3overall · 17 ratings combined

4.3★ on Google (17)

Lejla Delic

May 2026

via Google

For the past year, my dad has been receiving exceptional care at Ivy Park Assisted Living, and I truly could not imagine a better place for him. The entire team is attentive, compassionate, professional, and genuinely invested in the well-being of their residents. What stands out most is how much the staff goes above and beyond. Most recently, Gaby helped us return a scooter that my dad ultimately could not use. This was nowhere near her job description, yet she immediately offered to help, handled everything spontaneously and without hesitation, and made what could have been a stressful process incredibly easy for our family. That level of kindness and initiative is rare and deeply appreciated. The medical support and attention to detail at Ivy Park have also been outstanding. Their Health Services Director is always informed, proactive, and quick to communicate important updates. The medical technicians and all other personnel are consistently caring, responsive, detail-oriented, and professional. In addition, my dad’s room is comfortable and kept very clean with regular housekeeping. The overall environment is warm, welcoming, and well maintained. Another highlight has been the food — it is truly excellent. My dad genuinely looks forward to every meal and frequently compliments the chef and the creativity of the menu. It has made such a positive difference in his daily quality of life. Knowing my dad is in such capable and compassionate hands gives our family enormous peace of mind. We are incredibly grateful for everyone at Ivy Park and highly recommend this facility to anyone looking for outstanding assisted living care for a loved one.

Thomas Estruth

Apr 2025

via Google

I’m really looking forward to my Dad staying at Ivy Park. It was such a pleasure working with Honey, too. She is knowledgeable, caring, accommodating, and even went the extra mile in getting paperwork handled for my Mom. Healthcare challenges can be daunting, but I am grateful to have had Honey in our corner. She was a huge help and I have total confidence that my Dad will be happy here. Thank you!

D G

Nov 2023

via Google

My father is in memory care at sunrise villa and was diagnosed with scabies..not only does he have Them but my mother has them and she is in the assisted living side. This is the most recent problems we have had with this place. We feel that they are always understaffed, also my father's door is always locked so he can't go to his room all day. They get the people up in the morning and get them all downstairs in one big room and that's where they stay . Until a 15months ago my dad walked 2 miles a day. Now he can barely get out of the chair.

Tom Boylan

Mar 2023

via Google

Our family so appreciated all the care and love you gave to our Dad. He made many friends while living at Ivy Park, and we are all so grateful. We totally support your staff and your care. The Montero Family

mark johnston

Jan 2021

via Google

We were sold one situation, that turned out to be a complete different. We brought in a personal caregiver that had been with client for number of years. Her behavior plan was completely ignored; while being replaced with nothing. We noticed weight loss as well as up & down behavior. any time any concerns were brought up. It was answered defensively. & retaliated with lies. there are some good people here. It appears to be managed by fear to staff & residents. We were sold a 4 star that turns out to be a 1 star with red flags.

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Frequently Asked Questions

What types of care does Ivy Park At Santa Rosa offer?

Ivy Park At Santa Rosa offers Assisted Living.

Where is Ivy Park At Santa Rosa located?

Ivy Park At Santa Rosa is located at 4225 Wayvern Drive in Santa Rosa, California.

What do families say about Ivy Park At Santa Rosa?

Reviews for Ivy Park at Santa Rosa are sharply split: several families praise the compassionate, above-and-beyond staff, responsive health services leadership, and food quality, while other reviewers report serious care lapses including a scabies outbreak, understaffing, and locked resident doors. This mix suggests care quality may vary significantly by unit or timing, so prospective families should ask pointed questions about staffing levels and recent health incidents.

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