Jimmy Haynes
May 2026
Dr. Thompson, and the whole staff was great! They got me off of alcohol, with little suffering at all! The unit was very nice and clean! All around it's the best that I could have ever asked for!
Ivy Creek Home Health - Elmore
500 Hospital Dr2.9(26 ratings)· Wetumpka average: 3.5
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Quick Facts
- Medicare quality
- 2.5 of 5 stars
- Medicare certified
- Since 1993
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Ivy Creek Home Health - Elmore receives mixed feedback, with hospice families often praising the attentive nursing care while others describe frustrating experiences with approval and communication issues. Overall Google ratings average 2.9 out of 5, reflecting this split experience among families.
What reviewers praise
- Attentive, responsive hospice nursing care
- Nurses build strong rapport with patients
- Personalized home rehabilitation plans praised
What reviewers flag
- One report of confusing miscommunication over patient approval process
- Overall Google rating is low at 2.9 out of 5
AI-generated from reviews and community data.
Ivy Creek Home Health - Elmore is a home health agency serving Wetumpka, Alabama offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 2.9 out of 5 across 26 reviews.
About Ivy Creek Home Health - Elmore
Ivy Creek Home Health - Elmore is a Medicare-certified home health agency serving clients in Wetumpka, Alabama. Operating since 1993, the agency provides skilled nursing, physical therapy, occupational therapy, speech therapy, and home health aide visits.
As a proprietary agency, Ivy Creek holds a CMS quality star rating of 2.5 out of 5 stars.
Types of Care at Ivy Creek Home Health - Elmore
Home Health
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- Medication Management
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Help Me ChooseReviews of Ivy Creek Home Health - Elmore
2.9overall · 26 ratings combined
2.9★ on Google (26)
tracy ADAMS
Jan 2026
From the moments, my mother-in-law was in the hospice care, with Ivy Creek. They took good care of her. They responded to every call and was always there. She felt very comfortable with all of her nurses ,and I would recommend Ivy Creek to anyone that I know
Tasha Harris
Jan 2026
The home health part was professional and came up with a plan that worked for my patients very I would choose IV Creek home health any time I had to use at home rehabilitation
Chrissy Hunt
Sep 2025
My daughter went in for an ultrasound for abdominal pain. The doc told her she had appendicitis and to drive herself to Baptist East in Montgomery! Since she wasn't transferred from Elmore County, she sat in the waiting room for over an hour. If Elmore County had done the right thing and transferred her she would have had immediate care in Montgomery and wouldn't have been driving with the risk of her appendix bursting. This is a violation of EMTALA and Alabama Transfer Requirements. Do better!
Teresa Fleming
Aug 2025
My brother was approved on Friday and I signed all the paper work but when there was a problem with his meds and the nurse at the Nursing home called to see what happened they said it was a mistake he wasn't approved they had never heard of him and did not qualify. How can you qualify on Friday but not on Sunday. The young lady Friday was supper nice and said she was on the phone for two hours to get him approved so what happened? I will never trust them ever with a family member of mine.
Medicare Quality of Care
Ivy Creek Home Health - Elmore is a Medicare-certified home health agency (certified since 1993). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
2.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Home health aide
What patients say
5.0 / 5 patient survey rating
- Would definitely recommend the agency91%US 79%
- Rated their overall care 9 or 10 out of 1093%US 85%
- Care was given in a professional way94%US 89%
- The team communicated well90%US 86%
- The team discussed medicines, pain and home safety85%US 82%
241 completed patient surveys, 31% response rate.
Hospital outcomes
- Discharged to the community77%US 80%Same as
- Readmitted to hospital after discharge (30 days) (lower is better)3%US 4%Same as
- Preventable hospital visits during care (lower is better)13%US 11%Same as
How patients did
- Care started within 2 days of referral98%US 94%
- Patients got better at walking or moving around84%US 83%
- Patients got better at getting in and out of bed83%US 83%
- Patients got better at bathing83%US 86%
- Patients' breathing improved77%US 85%
- Patients got better at taking medications correctly79%US 81%
- Patients who had a fall with major injury (lower is better)0%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations73%US 61%
Service area
Ivy Creek Home Health - Elmore reports serving 25 ZIP codes, including Montgomery, Prattville, Wetumpka, Coosada, Deatsville, Eclectic, Elmore, Equality, Hope Hull, Marbury and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 017116. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Ivy Creek Home Health - Elmore offer?
Ivy Creek Home Health - Elmore offers Home Health.
Where is Ivy Creek Home Health - Elmore located?
Ivy Creek Home Health - Elmore is located at 500 Hospital Dr in Wetumpka, Alabama.
What do families say about Ivy Creek Home Health - Elmore?
Ivy Creek Home Health - Elmore carries a 2.9 out of 5 rating from 26 Google reviews. Ivy Creek Home Health - Elmore receives mixed feedback, with hospice families often praising the attentive nursing care while others describe frustrating experiences with approval and communication issues. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Ivy Creek Home Health - Elmore?
Yes. Ivy Creek Home Health - Elmore is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.5 out of 5 stars.
Do I need a referral to use Ivy Creek Home Health - Elmore?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Ivy Creek Home Health - Elmore?
Submit the Request Information form on this page, or contact Ivy Creek Home Health - Elmore directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Ivy Creek Home Health - Elmore? Claim this listing to update photos, pricing, and details. It's free.
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