Wetumpka Health And Rehabilitation, LLC

connie Aldridge

Jun 2026

via Google ↗

We were sent here from the hospital for my husband who has multiple health issues. He needed to learn how to walk again as he has critical wounds on his feet and legs due to diabetic conditions. If it wasn’t for nurse Wesley Dorman treating his wounds in the most professional manner, I know they would have gotten worse. Wesley has the expertise in this area and so many other areas. He is a brilliant upcoming nurse who brings hope and seems to really care for his patients. We’d also like to thank nurse, Charlotte and nurse Ensley For their caring attitudes and help. We were fortunate to be in a wing with great staffing, who were always checking on my husband.. I’d like to thank the Director of nursing and the social workers there for getting us Through the proper channels and helping us get home healthcare. If you want good care for your loved ones, forget about a little peeling paint and some of the rooms need to be updated, But what place doesn’t. If it’s quality care you’re looking for and this is the place.

Russell Harrison

Apr 2026

via Google ↗

Residence should be given the WiFi password. Especially those that are paraplegic and depend on smart devices for everyday tasks and communication. Smart devices require a SECURED network not "guest" access. Staff say they do not have this information and it is not displayed.

Kerry Pi

Jan 2026

via Google ↗

A+ 5 star 10/10 review This place and all of the staff have taken care of my mother in law with compassion, professionalism, respect, and dignity during her final days of dementia …… I would recommend this nursing home / dementia unit to anyone with a loved one who needs end of life care !!!!!! Hospice also takes care of her there ……. Thank you !!!! kerry p and phil p

Mandy Beeson

Aug 2025

via Google ↗

Please don't send your family members here. There is a reason they are a one star facility on CMS Five Star Rating System. Their health inspection is a one star as well as quality measures. If you don't want to rely on CMS, take it from me. There is one wonderful human being here - Patrice, but I didn't speak to her until just before I moved my mom from this facility. My mom was private pay here for a couple years, and when her private pay money ran out, I had to apply for Medicaid for her. The business office gave me incorrect information regarding Medicaid, so she was denied at first. Then I had to go through an attorney to get approval. During this process, I provided the staff (administrator, business office, social worker) with all of the attorney's information if they needed updates, etc. The administrator accused me of lying about applying for Medicaid, stating that the attorney's office did not exist, though it was easy to find on google. She then had her social worker email the ombudsman saying that I was being untruthful. A total joke since I had been in constant contact with the Ombudsman who confirmed a quick google search showed the office and phone number, and confirmed she knew I provided all of this information before. The administrator would call me and other family members while Medicaid was pending, threatening to discharge my mom, asking when we could pick her up, etc. I had to tell the administrator MULTIPLE times the same information, confirming she does not keep records or has a potential brain tumor. Its hard to contact anyone here because they don't like to pick up the phone. My mom's room was changed without me being called. Her meds were changed without me being called. They fail to have consistent care plan meetings, which is important as we don't live in the same state. During care plan meetings, only a few people would be in attendance, not the whole team, and I would get minimal information on my mother's condition, when she has Alzheimer's and cant speak for herself. Just a few days prior to my mother's move to a different facility, a nurse called telling me that my mother was unresponsive, wouldn't wake up, etc. They were going to hold her for observation and let me know updates about her condition. They believed it was a seizure like she had before. I never heard anything the rest of the day, so I called the next morning for an update. The nurse this day was confused, stating that my mother was sitting right in front of her, being her normal self, awake, eating, etc. She went through the notes in my moms chart and there was NOTHING stating that she had been unresponsive, that I was called, etc. NOTHING. I have too many examples of poor care and poor treatment than I can count. I've had the local ombudsman involved multiple times during my mother's stay, as well as having to file complaints through the health dept. They are truly not worth the hassle. If you love your family member, this is not the place for them. I want to add that I noticed other reviews where the company apologizes and wants more information, so I want to add that I called NHS management to speak to the management team directly about the issues here, explained everything going on, was told I would be called back, but nobody ever followed up.

Barbara Whitman

Jun 2025

via Google ↗

My sister was recently in the Wetumpka facility before she passed away. During her stay our family was mostly pleased with her care. The administrative staff was kind and helpful in all areas. The nurses and CNAs for the most part were attentive to her needs and tried to keep her as comfortable as possible. Wesley, one of the floor nurses, was exceptional in his knowledge and devotion to his patients. He was instrumental in seeing to it that my sister was afforded as much comfort as possible. CNAs Keisha and Sommer could not have been more efficient in their job and caring in their attention to my sister. These three in particular went above and beyond in taking care of her and we truly appreciate it. As the end neared for my sister the entire staff showed professionalism and compassion and we are deeply greatful.