MyLivingChoice

Issaquah Memory Care

23845 SE Issaquah-Fall City Rd

4(41 ratings)· Issaquah average: 4.3

Issaquah Memory Care, photo 11 / 6

Quick Facts

Licensed capacity
71 residents

California CDSS

Respite care
Short-term stays available for caregiver relief
Ownership history
Changed ownership multiple times in recent years
Nursing coverage
One report of no RN on staff on-site

What Families Think

Reviews for this Issaquah memory care community are sharply divided: many families praise warm, compassionate caregivers and a well-kept campus, while a substantial number of others describe a serious decline in care quality tied to repeated ownership changes (from Fieldstone to Park Avenue Lifestyle to Ciel Living). Several reviewers reported neglect, medication mismanagement, high staff turnover, and poor communication with families, with multiple people saying they filed state complaints or moved their loved one out.

The Good

  • Staff frequently described as caring and compassionate
  • Campus repeatedly called beautiful, clean and well-maintained
  • Dedicated memory care focus with Parkinson's-specific programming
  • Willingness to adjust care plans when families raise concerns
  • Short-term respite stays available for caregiver relief

The Bad

  • Multiple reviewers describe declining care quality after repeated ownership changes
  • Several reports of neglect including dehydration, hygiene issues, and missed medications
  • Multiple reviewers cite high staff turnover and reliance on temporary workers
  • Several families describe poor communication and unresponsiveness from management

AI-generated from reviews and community data.

Issaquah Memory Care is a senior living community in Issaquah, Washington offering Memory Care and Assisted Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 41 reviews.

About Issaquah Memory Care

Issaquah Memory Care is a memory care community in Issaquah, Washington, offering specialized programs for people living with dementia, including Alzheimer's and Parkinson's disease. The community employs dedicated caregivers trained in relationship-based dementia care that focuses on connection and capability.

The community provides residents with a vibrant neighborhood environment designed for them to safely explore and thrive. Programming emphasizes creating moments of joy and fostering a sense of success and belonging through what residents can achieve. Short-term stays are also available, offering coverage for caregivers while providing a vacation-like experience for seniors.

Dining at the community features seasonal, dietitian-approved menus shaped by resident feedback. The campus is described as beautifully maintained and inviting, reflecting the fresh, capable Pacific Northwest spirit of its Issaquah location.

Types of Care at Issaquah Memory Care

Assisted LivingMemory Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Arts and Crafts
  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of Issaquah Memory Care

4overall · 41 ratings combined

4★ on Google (41)

Paul Andrews

Jul 2026

via Google

Issaquah Memory Care is our third care facility for my wife who suffers from Parkinson’s dementia, and it is the best. The management listens, the staff really cares, and the residents are livelier than at other places. The layout of the building allows for close contact between staff and residents, and ease of moving about. Rooms open directly to dining and common spaces. Staff can easily maintain visual contact with residents. The inner courtyard garden and pathway provide a wonderful place to visit with loved ones. Also important to us, Issaquah Memory Care lets our small lovable dog stay with my wife, a true blessing for her care. The food is several steps up from the typical, they even offer a choice of entree (or main course) at each meal. The all-around vibe is really positive, lots of smiles and cheerfulness from all quarters. I also really appreciate the flexibility of management in facilitating visitations with my wife and responding to my concerns about her individual needs. Also, more spouses and loved ones visit here than at other places, which is nice for conversation and sharing during visitations.The location is quieter than one might initially suspect (the intersection is busy during rush hour but not backed up, and other times sparse), and is just 5 minutes from downtown, the Farmers Market, Lake Sammamish and the Costco/PCC Pickering Square retail center. Coming from Seattle, we’ve found Issaquah a wonderfully easy place to get around. Note that Issaquah Memory Care is a CPDC Community, a certified Parkinson’s Disease Care facility, which is not the case at most memory care places. Five stars all around for a truly wonderful community!

Larry Likes

Jun 2026

via Google

We have been very happy with the care and the people that work here. They go out of their way to help you in anyway they can. The food is really great and very consistent and tasty. So far everything is great very happy with all the people involved with this care center.

Sara Belali

Dec 2025

via Google

I have had the pleasure of visiting Ciel of Issaquah on several occasions, each of which has been nothing short of exceptional. Staff are extremely friendly, always welcoming and ready to lend a helping hand. The environment is beautifully maintained, creating a space that is both convenient and comfortable. I would highly recommend Ciel for the knowledge and compassion they bring to the community.

Mary Beth Damman

Nov 2025

via Google

Very well kept and inviting when I walked in the door. It was nicely decorated for the holidays too! The staff are very friendly and the facilities looked very well taken care of.

Laura Dollar

Nov 2025

via Google

Amazing team at this community. The staff are so caring and always make sure the best is provided. Supportive to my family we struggled to make this decision but it was honestly the best one we could have made. Very happy and confident that or father is in the best hands💜💜💜💜

Request information

Ask about availability, pricing, or a tour. Your details go only to Issaquah Memory Care, never sold or shared.

Frequently Asked Questions

What types of care does Issaquah Memory Care offer?

Issaquah Memory Care offers Assisted Living and Memory Care.

Where is Issaquah Memory Care located?

Issaquah Memory Care is located at 23845 SE Issaquah-Fall City Rd in Issaquah, Washington.

What do families say about Issaquah Memory Care?

Reviews for this Issaquah memory care community are sharply divided: many families praise warm, compassionate caregivers and a well-kept campus, while a substantial number of others describe a serious decline in care quality tied to repeated ownership changes (from Fieldstone to Park Avenue Lifestyle to Ciel Living). Several reviewers reported neglect, medication mismanagement, high staff turnover, and poor communication with families, with multiple people saying they filed state complaints or moved their loved one out.

How can families visit Issaquah Memory Care?

Submit the Request Information form on this page to connect with Issaquah Memory Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Issaquah Memory Care? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Issaquah.

Prefer to stay home?

Home care agencies serving Issaquah bring help to the house: daily living, companionship, and respite for family caregivers.