MyLivingChoice

Issaquah Memory Care

23845 SE Issaquah-Fall City Rd

4(41 ratings)· Issaquah average: 4.3

Own this community? Update your listing · Marketing for operators

Issaquah Memory Care, photo 11 / 6

Quick Facts

Licensed capacity
71 residents

Washington DSHS

Respite care
Short-term stays available for caregiver relief
Ownership history
Changed ownership multiple times in recent years
Nursing coverage
One report of no RN on staff on-site

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for this Issaquah memory care community are sharply divided: many families praise warm, compassionate caregivers and a well-kept campus, while a substantial number of others describe a serious decline in care quality tied to repeated ownership changes (from Fieldstone to Park Avenue Lifestyle to Ciel Living). Several reviewers reported neglect, medication mismanagement, high staff turnover, and poor communication with families, with multiple people saying they filed state complaints or moved their loved one out.

What reviewers praise

  • Staff frequently described as caring and compassionate
  • Campus repeatedly called beautiful, clean and well-maintained
  • Dedicated memory care focus with Parkinson's-specific programming
  • Willingness to adjust care plans when families raise concerns
  • Short-term respite stays available for caregiver relief

What reviewers flag

  • Multiple reviewers describe declining care quality after repeated ownership changes
  • Several reports of neglect including dehydration, hygiene issues, and missed medications
  • Multiple reviewers cite high staff turnover and reliance on temporary workers
  • Several families describe poor communication and unresponsiveness from management

AI-generated from reviews and community data.

Issaquah Memory Care is a senior living community in Issaquah, Washington offering Memory Care and Assisted Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 41 reviews.

About Issaquah Memory Care

Issaquah Memory Care is a memory care community in Issaquah, Washington, offering specialized programs for people living with dementia, including Alzheimer's and Parkinson's disease. The community employs dedicated caregivers trained in relationship-based dementia care that focuses on connection and capability.

The community provides residents with a vibrant neighborhood environment designed for them to safely explore and thrive. Programming emphasizes creating moments of joy and fostering a sense of success and belonging through what residents can achieve. Short-term stays are also available, offering coverage for caregivers while providing a vacation-like experience for seniors.

Dining at the community features seasonal, dietitian-approved menus shaped by resident feedback. The campus is described as beautifully maintained and inviting, reflecting the fresh, capable Pacific Northwest spirit of its Issaquah location.

Types of Care at Issaquah Memory Care

Assisted LivingMemory Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Arts and Crafts
  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Social Activities

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free for families.

Help Me Choose

Reviews of Issaquah Memory Care

4overall · 41 ratings combined

4★ on Google (41)

Paul Andrews

Jul 2026

via Google ↗ · Report

Issaquah Memory Care is our third care facility for my wife who suffers from Parkinson’s dementia, and it is the best. The management listens, the staff really cares, and the residents are livelier than at other places. The layout of the building allows for close contact between staff and residents, and ease of moving about. Rooms open directly to dining and common spaces. Staff can easily maintain visual contact with residents. The inner courtyard garden and pathway provide a wonderful place to visit with loved ones. Also important to us, Issaquah Memory Care lets our small lovable dog stay with my wife, a true blessing for her care. The food is several steps up from the typical, they even offer a choice of entree (or main course) at each meal. The all-around vibe is really positive, lots of smiles and cheerfulness from all quarters. I also really appreciate the flexibility of management in facilitating visitations with my wife and responding to my concerns about her individual needs. Also, more spouses and loved ones visit here than at other places, which is nice for conversation and sharing during visitations.The location is quieter than one might initially suspect (the intersection is busy during rush hour but not backed up, and other times sparse), and is just 5 minutes from downtown, the Farmers Market, Lake Sammamish and the Costco/PCC Pickering Square retail center. Coming from Seattle, we’ve found Issaquah a wonderfully easy place to get around. Note that Issaquah Memory Care is a CPDC Community, a certified Parkinson’s Disease Care facility, which is not the case at most memory care places. Five stars all around for a truly wonderful community!

Larry Likes

Jun 2026

via Google ↗ · Report

We have been very happy with the care and the people that work here. They go out of their way to help you in anyway they can. The food is really great and very consistent and tasty. So far everything is great very happy with all the people involved with this care center.

Sara Belali

Dec 2025

via Google ↗ · Report

I have had the pleasure of visiting Ciel of Issaquah on several occasions, each of which has been nothing short of exceptional. Staff are extremely friendly, always welcoming and ready to lend a helping hand. The environment is beautifully maintained, creating a space that is both convenient and comfortable. I would highly recommend Ciel for the knowledge and compassion they bring to the community.

Mary Beth Damman

Nov 2025

via Google ↗ · Report

Very well kept and inviting when I walked in the door. It was nicely decorated for the holidays too! The staff are very friendly and the facilities looked very well taken care of.

Laura Dollar

Nov 2025

via Google ↗ · Report

Amazing team at this community. The staff are so caring and always make sure the best is provided. Supportive to my family we struggled to make this decision but it was honestly the best one we could have made. Very happy and confident that or father is in the best hands💜💜💜💜

Request information

Ask about availability, pricing, or a tour.

Have you already been in touch with Issaquah Memory Care?

Washington asks us to share this statement and gather a short intake first

Read the statement, add what you can below (a few words each, all optional), and Send signs it with the name you entered.

Washington disclosure statement, dated October 25, 2026, under the Elder and Vulnerable Adult Referral Agency Act (RCW 18.330).

(a) Agency: MyLivingChoice LLC (MyLivingChoice.com), 8705 N. Cypress Ct, Kansas City, MO 64156, (816) 226-7772.

(b) Client: the person sending this request.

(c) Fees: you pay us nothing. If you move into a community we introduced you to, that community pays us a referral fee computed as a percentage of your first month's rent and care charges, invoiced to the community after you move in. If you ask, we will tell you the amount of the fee for any community we refer you to.

(d) Services: MyLivingChoice is a free service that helps families find senior living. We gather a short intake about the care needed, suggest communities that appear able to meet those needs, and introduce you to the ones you choose. For you specifically, we will introduce you to Issaquah Memory Care and share with it your name, contact details and the care needs you described, nothing more.

(e) We will never ask you to waive any claim for loss of personal property or injury, or any right you have under state or federal law.

(f) We work with both you and the community in the same transaction: the community pays us, and we are introducing you to it. To obtain or share confidential health care information about the person who needs care we need your authorization, which you give for the communities named above by acknowledging this statement.

(g) Tours: we do not tour communities as a matter of course. Our information comes from the community itself, its state licence record and public sources. We have not toured Issaquah Memory Care.

(h) You may stop using our service, or switch to another referral agency, at any time and for any reason, with no penalty and no cancellation fee.

(i) Refunds: because you pay us nothing, there is nothing to refund to you. If a community pays us a fee for your placement and the resident dies, is hospitalized or moves to another setting for more appropriate care within the first thirty days after admission, we refund the community a prorated share of the fee for the days not used, as RCW 18.330.090 requires.

(j) Complaints about a referral agency may be filed with the Washington State Office of the Attorney General, Consumer Protection Division (Consumer Resource Center), 800 5th Ave, Suite 2000, Seattle, WA 98104-3188, 1-800-551-4636 in Washington, 1-206-464-6684 from outside the state, https://www.atg.wa.gov/file-complaint.

(k) Neither MyLivingChoice nor anyone who works on referrals for it, nor their immediate family members, has any ownership interest in any community we refer families to.

About the care that is needed (optional, a few words each)

We share with the communities you chose only your name, contact details and care needs; the rest stays with us. Leave blank what you do not know; we can fill it in with you later.

Sending your request signs the Washington statement above with the name you entered, dated now, and authorizes us to share your name, contact details and care needs with the communities or agencies you chose. By submitting, you're okay with us and Issaquah Memory Care reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Frequently Asked Questions

What types of care does Issaquah Memory Care offer?

Issaquah Memory Care offers Assisted Living and Memory Care.

How much does Issaquah Memory Care cost?

Issaquah Memory Care has not published its pricing. For context, communities in Issaquah that publish rates start around $7,800 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Issaquah Memory Care located?

Issaquah Memory Care is located at 23845 SE Issaquah-Fall City Rd in Issaquah, Washington.

What do families say about Issaquah Memory Care?

Issaquah Memory Care carries a 4.0 out of 5 rating from 41 Google reviews. Reviews for this Issaquah memory care community are sharply divided: many families praise warm, compassionate caregivers and a well-kept campus, while a substantial number of others describe a serious decline in care quality tied to repeated ownership changes (from Fieldstone to Park Avenue Lifestyle to Ciel Living). Several reviewers reported neglect, medication mismanagement, high staff turnover, and poor communication with families, with multiple people saying they filed state complaints or moved their loved one out. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Issaquah Memory Care?

Submit the Request Information form on this page, or contact Issaquah Memory Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Issaquah Memory Care? Claim this listing to update photos, pricing, and details. It's free.

Compare with similar communities nearby

Assisted living communities within 25 miles that work with MyLivingChoice, nearest first. If you move into one we introduce you to, it pays us a referral fee, never you; we never order them by what they pay.

Not sure which is right? A real person will shortlist up to three for you, free.

Get a free shortlist

Nearby Communities

Other senior living options within 25 miles of Issaquah.

Prefer to stay home?

Home care agencies serving Issaquah bring help to the house: daily living, companionship, and respite for family caregivers.

Reading on this