MyLivingChoice

ISLAND CREST ADULT FAMILY HOME

3321 72nd Ave SE #3333

4.3(4 ratings)· Mercer Island average: 4.3

ISLAND CREST ADULT FAMILY HOME — photo 11 / 2

Quick Facts

Care specialty
Experienced caring for dementia and Alzheimer's residents
Rehabilitation support
On-site physical and occupational therapy assistance
Home type
Small adult family home, not large facility

What Families Think

Family reviews of Island Crest Adult Family Home are mostly positive, describing a small, home-like setting with attentive, compassionate staff and a strong sense of community, though one family reported serious concerns about food safety and one staff member's attitude. The home has specific experience with dementia and Alzheimer's care and offers therapy support for residents recovering from illness or injury.

The Good

  • Staff described as compassionate and attentive to residents' wellbeing
  • Home-like setting with a strong sense of community
  • Nutritious, well-received meals for most residents
  • Support through physical and occupational therapy after illness
  • Recently renovated with updated rooms and accessibility features
  • Scenic views of Seattle skyline and Lake Washington

The Bad

  • One report of repeated foodborne illness (e-coli) at the home
  • One report describing a staff member as unkind and untrustworthy
  • No published pricing information available

AI-generated from reviews and community data.

About ISLAND CREST ADULT FAMILY HOME

Island Crest Adult Family Home is an adult family home providing residential care on Mercer Island, Washington. The home offers personalized care for residents requiring standby assistance or total assistance with daily living needs, with particular experience caring for those with dementia and Alzheimer's disease.

The facility employs skilled, certified caregivers trained to provide respectful and dignified care in a home setting. Care includes nutritious meals, light exercise as tolerated, and assistance with activities of daily living. The home maintains a focus on resident wellness and connection with loved ones.

Island Crest Adult Family Home is located in a beautiful setting on Mercer Island with views of the Seattle skyline, the I-90 bridge, Lake Washington, and the surrounding mountains. Residents can enjoy these views from the patio during pleasant weather or from the living room. The home features a peaceful, clean environment designed to feel welcoming and homelike.

The residence includes updated amenities such as freshly painted rooms, new furniture and curtains, and updated restrooms with wider doorways to accommodate residents using walkers or wheelchairs. The home has been renovated with new energy-efficient windows and well-maintained landscaping, including a fenced patio area.

Types of Care

Assisted Living

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Reviews

4.3overall · 4 ratings combined

4.3★ on Google (4)

Brian Thomas

Oct 2024

via Google

My mother was a long-term resident of Island Crest Adult Family Home (Island Crest AFH), where she received outstanding care and support throughout her stay. From the moment my mother moved into their facility, Island Crest AFH's commitment to creating a warm and welcoming environment set this home apart from other facilities we considered. The staff's dedication and compassion, attention to detail, and genuine concern for each resident's well-being are evident in everything they do. The facilities are well maintained, providing a comfortable and safe space for everyone. The meals are not only nutritious but also delicious, catering to the residents' diverse tastes and dietary needs. My mother was very happy there, especially because they created a strong sense of community where residents and staff interact like family. I cannot thank Island Crest AFH enough for the peace of mind they have given me, knowing that my loved one was in such capable and caring hands. I highly recommend this adult family home to anyone seeking a nurturing and supportive environment for their family members.

Don Hart

Aug 2021

via Google

I moved to Island Crest AFH earlier this year after I suffered a stroke. I was in a bad shape and couldn't do anything for myself. I had to do physical and occupational therapy to get back on my feet. Tragically, my only family member (sister) passed away shortly after I moved in and the staff supported me through out this difficult time of my life. The staff is phenomenal and consider them family. The care I have received, the food, med management has helped me and made life easier. I am grateful to call Island Crest AFH home.

Wendy Alexander

Dec 2020

via Google

I don’t know about the previous review since it doesn’t make sense. My dad has been at the home for almost two years and there has only been females residing at the home. I don’t know who this alleged man is. I suspect they are reviewing the wrong home. My dad has had exceptional care by everyone at the home. I have no concerns.

Cynthia

Dec 2020

via Google

Beware of Carol if she still works there, she is not a nice person. The other person I didn’t trust was the brother of the owner. My dad had gotten sick there several times from the food and ended up with e-coli a couple of times. Dad no longer lives there but it’s just too important to make sure you find the right home for your loved ones. If you don’t have the right people looking after your loved ones, move on to the next place. Just because Carol was a cleaning princess, that does not equate to good care. She spend no time at all socializing with my dad. She was just a mean person.

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Frequently Asked Questions

What types of care does ISLAND CREST ADULT FAMILY HOME offer?

ISLAND CREST ADULT FAMILY HOME offers Assisted Living.

Where is ISLAND CREST ADULT FAMILY HOME located?

ISLAND CREST ADULT FAMILY HOME is located at 3321 72nd Ave SE #3333 in Mercer Island, Washington.

What do families say about ISLAND CREST ADULT FAMILY HOME?

Family reviews of Island Crest Adult Family Home are mostly positive, describing a small, home-like setting with attentive, compassionate staff and a strong sense of community, though one family reported serious concerns about food safety and one staff member's attitude. The home has specific experience with dementia and Alzheimer's care and offers therapy support for residents recovering from illness or injury.

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