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Iroquois Nursing Home is a senior living community in Jamesville, New York offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 3.4 out of 5 across 126 reviews.
Iroquois Skilled Nursing Community in Jamesville, New York provides skilled nursing care in a compassionate, safe environment. The facility serves residents requiring specialized therapy for recovery from strokes or cardiac events, as well as those with transitional care needs following surgery.
The community emphasizes clinical excellence and maintains a state-of-the-art facility with a compassionate and caring staff. The focus of care is on helping residents recover and return home when possible.
According to CMS Star Ratings, Iroquois received a 5-star overall rating, with 5 stars for Quality Measures and 4 stars for Health Inspection.
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Help Me Choose3.4overall · 126 ratings combined
3.4★ on Google (126)
Pat Juskow
Feb 2026
My sister was there and treated like crap by some male nurses. Other nurses were very kind. I got her out of there took her to the hospital and she passed away two weeks later. She would ask to be put back in bed and she was ignored for Several hours. When she would put her light on she would wait and wait then when they came they would say What is it now! If you cant have compassion for people who are sick then you are in the wrong profession!
Steven Stoddard
Nov 2025
This place has been HELL! We are trying to get mom out, and can not, yes, get her out! Staff started out nice, now are nothing but rude. When you do get someone to answer a phone, they just tell you they will call with updates, within 24 hours. Then you talk to 2 different people and get 2 different answers. I would not even recommend you going here with a dead horse! Worst facility ever dealt with and we chose this from there great reviews. Oh, and if there is a issue where your loved one is in diapers, expect them to sit in them for hours before getting changed. Just terrible.
Jessica Richardson
Nov 2025
My mother went to rehab here twice in the last 6 months. She spent most of July here and we were both pleased with the staff and the way mom recovered. When my mom needed to return at the beginning of October we had different luck. While the nurses and physical therapy people were great there was one person who wasn't. The head nurse CYNTHIA on floor 2 was less than helpful and extremely rude. Now mom was sick and started to have issues and when I said "I think she should go to the hospital" CYNTHIA responded with "Why? What do you think we're not doing? She's fine this is just how your mom is going to act now." I let it slide because I'm not in the medical industry and thought I was speaking with a (rude) professional. This was on a Monday and 2 days later on Wednesday my mom was rushed to the hospital where she passed away. I am not blaming iroquois for my mother's death. Would she still be alive if she went to the hospital on Monday? Who knows. The reason for this review is to inform others, stand up for your loved one. You're the one that knows them and if they are acting different. It could just save their life.
D C
Aug 2025
CNA's are overworked and under appreciated. Lobby front desk staff is kind. Not sure what the policy is for greeting, but there was one receptionist who stands and watches you sign in every time you go to the keyboard. i have observed her rushing back to be behind the desk to stand there while I and others sign in. You think you would get used to it. But, After a while it just gets creepy. If you alone are visiting a family member and they are eating breakfast, lunch or dinner you cannot join them in the dinning area at a table (not to eat, but to chat)because there is "no space". Even though there are empty chairs and tables. Exceptions can't be made? I hardly saw many family members coming to visit residents really. I doubt my father and his friends at the table would have cared if I joined. But the floor manager nurse of the 4th floor said no. The place is very clean. Just wish the building/outside was kept a little bit nice. Along with people not parking in the handicap spots when they do not have place cards.
Kewanda Lara
Feb 2025
Very disappointed with the care my loved one received while being at Iroquois. Administration does not answer the phone they do not return phone calls, family was not told any policies or procedures. Three full outfits and two nightgowns turned up missing, I emailed the receipt to the social worker and have yet to hear back it has been almost three weeks. Would not recommend this facility to anyone.
5 inspection visits in the last three years, 22 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 13, 2026
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 2, 2024
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2024
Have properly located and lighted "Exit" signs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2024
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 2, 2024
Post nurse staffing information every day.
Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected Oct 2, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 24, 2024
Have elevators that firefighters can control in the event of a fire.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 7, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 7, 2022
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 7, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 7, 2022
Ensure that testing and maintenance of electrical equipment is performed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 7, 2022
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 7, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 7, 2022
Have an enclosure around a vertical opening shaft.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 23, 2020
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 19, 2020
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2020
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2020
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Iroquois Nursing Home offers Skilled Nursing / Long Term Care.
Iroquois Nursing Home is located at 4600 Southwood Heights Drive in Jamesville, New York.
Iroquois Nursing Home had 5 government inspection visits in the last three years, with 22 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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