MyLivingChoice

Iowa Home Care

2500 University Ave

3.8(21 ratings)· West Des Moines average: 4.4

Iowa Home Care — photo 1

Quick Facts

What Families Think

Families of Iowa Home Care describe a mix of experiences: several reviewers praise specific caregivers for compassionate, attentive care that helps loved ones stay safely at home, while other reviewers report serious problems with staffing reliability and internal management communication. The overall Google rating sits at 3.8 from 21 reviews, reflecting this split experience.

The Good

  • Caregivers praised for going above and beyond
  • Helps patients stay in their own home
  • Specific staff singled out for compassionate care
  • High marks in several 5-star reviews

The Bad

  • One report of unreliable staffing and missed visits
  • One report of poor leadership communication and inconsistent expectations
  • No published pricing information available

AI-generated from reviews and community data.

About Iowa Home Care

Iowa Home Care is a home health and hospice community in West Des Moines, Iowa.

Families rate Iowa Home Care 3.8 out of 5 based on 21 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Home Health and Hospice

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Reviews

3.8overall · 21 ratings combined

3.8★ on Google (21)

Truth Reveiw

Apr 2026

via Google

My experience at Iowa Home Care included challenges with communication, consistency, and overall support from leadership. Feedback was not always provided directly, and communication at times felt indirect. Expectations could shift without clear guidance, making it difficult to consistently meet performance standards. Workload expectations did not always feel evenly distributed and, at times, appeared to single out certain employees. Additionally, there were concerns with how performance management and terminations were handled, including limited explanation or follow-up. I would recommend carefully evaluating role expectations and leadership structure before accepting a position. Based on my experience, I would not consider this an employer of choice.

George Bergeson

Oct 2025

via Google

Absolutely fantastic experience! The staff went above and beyond to care for my grandfather, providing top-notch in-home healthcare with kindness and compassion. Their dedication and expertise made a huge difference in his life, and we're so grateful for their support. Highly recommend!

Paige Clemons

May 2025

via Google

If I could give zero stars I would. They have been nothing but difficult never have the staff to come and care for my brother and when they do they aren't with a damn tbh. Not only that but never show up when they are to come. I don't understand how they are hired to care for people and pay such crap to not have the money to staff people. It's frustrating enough that we as his family can't be there to help or care for our loved one but to have to constantly worry about if someone is gonna be there or if someone is gonna show up is sad ! And to have the workers who do come just stand around twiddling their thumbs still having us do it . It's all around sad and disgusting!

Aurora Coon

Jan 2024

via Google

I’ve been a client of Iowa Home Care for a short time but my bath aid Ms. Lisa is phenomenal, she goes above and beyond and truly cares about her clients! If she ever retires I honestly don’t know what I would do, and God forbid this company takes her for granted I would have to take my business elsewhere, unfortunately!!! Also they have the kindest intake personnel including Olivia, who made me feel supported especially being disabled, that means the world to me. I’ve never had a bath aid who cares so much about your mental health just as much as my physical health, which a lot of people wouldn’t care about your mental health but Ms. Lisa does. Also my cats love her and they are fantastic judges of character, and if they don’t like you when they first meet you, I promise there is something wrong with you and your character. I’m so thankful for Ms. Lisa and Olivia so please give them their flowers, they completely deserve them!!! So thank you to Iowa home Care, please keep up the good work!!!

Judy Bensley

Jan 2023

via Google

Iowa Home Care provides care to the underserved patients that truly makes them be able to stay in their home and out of a facility. Iowa Home Care allows their patients to live in their home healthy and happy!

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Nearby Communities

Other senior living options within 25 miles of West Des Moines.