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Intermountain Health Home Medical Equipment - Provo

289 W 1230 N

4.6(884 ratings)· Provo average: 4.6

Intermountain Health Home Medical Equipment - Provo — photo 11 / 5

Quick Facts

What Families Think

Reviewers describe this Provo location as a home medical equipment supplier tied to Intermountain Health, with generally friendly and helpful counter staff. Experiences vary depending on which staff member assists and what equipment is needed, with a few complaints about selection and communication on fees.

The Good

  • Friendly, knowledgeable counter staff praised by name
  • Quick service for equipment needs like CPAP supplies
  • Staff proactively flagged expiring prescriptions

The Bad

  • One reviewer found limited options for braces and wheelchairs
  • One reviewer said staff lacked knowledge on some equipment
  • One report of an unexpected $98 service charge not disclosed in advance

AI-generated from reviews and community data.

About Intermountain Health Home Medical Equipment - Provo

Intermountain Health Home Medical Equipment - Provo is a home health and hospice community in Provo, Utah.

Families rate Intermountain Health Home Medical Equipment - Provo 4.6 out of 5 based on 884 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Home Health and Hospice

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Reviews

4.6overall · 884 ratings combined

4.6★ on Google (884)

Bob Sherwin

Jun 2026

via Google

I went into the Provo IHC HME outlet and had the most outstanding service ever at one of their stores. The woman at the counter who served me, Megan, was exceptional. She was quick to help me, courteous, friendly, knowledgeable, and went out of her way with helpful suggestions that will save me time and money in the future. This has rarely been my counter experience at HME so I was both surprised and delighted with Megan and the extraordinary service she provided. I'll be asking for her the next time!

Grace Johnson

Jan 2026

via Google

Not a ton of options for braces/wheelchairs and the employees weren’t knowledgeable about the ones they did have. I like IOC in Orem far better

Jada Mata

Aug 2025

via Google

We had the best experience with having our first baby! We had the absolute best nurses and Drs and were well looked after. I never felt stressed or worried and had all my questions answered so quickly. I highly recommend Utah Valley Hospital for delivering your sweet baby if you want to feel valued and well taken care of :)

Linda Van Orman

Jul 2025

via Google

A very nice gentleman came by to service my oxygen concentrator. I did not know he was coming, nor was I told that there would be a charge of $98. The gentleman was great, but not knowing was very unimpressive!!!

Charlene

Apr 2025

via Google

I received new equipment for my CPAP. The girl was quick and kind. And she informed me that my prescription for items would end in one month. That was very helpful because now have made doctod appointment to get that prescription ordered

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