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Always Best Care Senior Services - Home Care Services in Provo

350 E Center St Ste 4

4.3(6 ratings)· Provo average: 4.6

Part of Always Best Care Senior Services · 49 communities · 4.8★ average

Always Best Care Senior Services - Home Care Services in Provo, photo 11 / 3

Quick Facts

Personal care support
Helps with dressing, bathing, and dementia care
Remote family coordination
Staff manages care for out-of-town family members

What Families Think

Reviewers of Always Best Care's Provo home health and hospice service generally praise the caregivers by name for being attentive, patient, and skilled with tasks like dementia care and household help. One reviewer, however, reported a serious lapse when hospice care and communication stopped for three days, leaving an elderly spouse without support. Overall ratings are positive but based on a small number of reviews.

The Good

  • Caregivers praised by name for attentiveness and kindness
  • Helps with dementia-related personal care like dressing and bathing
  • Assists with light housework such as laundry and cleaning
  • Coordinates care for families living in another city
  • Intake and billing staff described as capable and pleasant

The Bad

  • One report of a 3-day lapse in hospice care with no communication
  • No published pricing information available

AI-generated from reviews and community data.

Always Best Care Senior Services - Home Care Services in Provo is a home care agency serving Provo, Utah offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.3 out of 5 across 6 reviews.

About Always Best Care Senior Services - Home Care Services in Provo

Always Best Care Senior Services in Provo, Utah provides home health and hospice care, supporting seniors in their own homes with skilled caregivers and nursing support.

Families consistently praise individual caregivers for their attentiveness and initiative. Caregivers like Lila build trust quickly with clients, assisting with personal care and household tasks while engaging them in meaningful activities. Staff members across the team, including Maria, Brent, and Siale, are described as genuinely invested in their patients' wellbeing, going beyond routine tasks to provide compassionate, quality care. One family noted they felt "their first priority" despite living in a different city. The service appears particularly valued for allowing seniors to receive care where they are most comfortable.

The community carries a 4.3/5 Google rating across 6 reviews. While most families express deep gratitude for the care provided, one recent review raised serious concerns about communication gaps and unmet needs during a critical period, indicating consistency issues that prospective families should discuss directly with the agency.

Types of Care at Always Best Care Senior Services - Home Care Services in Provo

At-Home Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of Always Best Care Senior Services - Home Care Services in Provo

4.3overall · 6 ratings combined

4.3★ on Google (6)

Emily Ellsworth

Jan 2026

via Google

Lila comes to help a family member with dementia shower and dress. She talks with him and helps him get started playing the piano, which he always loved. She earned his trust quickly and he willingly takes a shower at her direction, unlike with family members. She also helps with light housework, taking the initiative to notice things that need to be done--laundry washed, dried or folded & put away, dishwasher loaded or unloaded, kitchen counters & appliances wiped, floors vacuumed or swept, and mopped if needed. She is very upbeat & positive, as well as sweet & kind. Lila is an outstanding worker. Also, Hayley (intakes) and Brittany (billing) are very capable and pleasant to work with.

Shirley Fausett

Nov 2024

via Google

I would not recommend. They left me without any care for my husband on hospice without any communication for 3 days. I am elderly as well and am unable to move him on my own. Horrible customer service!

Sherry Foot

Apr 2024

via Google

Lea, Brent and the staff are great. Because I live in a different city, the staff takes care of my father’s needs where he lives. Maria is wonderful with my dad. I’ve not personally met the staff, except Maria, but I’m very grateful for all they do for my dad and me. Appreciate them.

Ashlee Young

Mar 2024

via Google

My experience with Always Best Care was hands down amazing! Their staff is super attentive and kind. I always felt like I was their first priority and that they really cared about me. 10/10 would recommend!!

Angie Larsen

Aug 2023

via Google

I cannot express enough how grateful I am for the exceptional care Siale provided for my dad. He was committed to delivering the highest quality of care and truly valued my dad as a patient. Siale, he goes over and beyond to make a positive impact on the lives of his patients.

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Frequently Asked Questions

What types of care does Always Best Care Senior Services - Home Care Services in Provo offer?

Always Best Care Senior Services - Home Care Services in Provo offers At-Home Care.

Where is Always Best Care Senior Services - Home Care Services in Provo located?

Always Best Care Senior Services - Home Care Services in Provo is located at 350 E Center St Ste 4 in Provo, Utah.

What do families say about Always Best Care Senior Services - Home Care Services in Provo?

Reviewers of Always Best Care's Provo home health and hospice service generally praise the caregivers by name for being attentive, patient, and skilled with tasks like dementia care and household help. One reviewer, however, reported a serious lapse when hospice care and communication stopped for three days, leaving an elderly spouse without support. Overall ratings are positive but based on a small number of reviews.

How can families visit Always Best Care Senior Services - Home Care Services in Provo?

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