MyLivingChoice

Intermountain Health Home Health - Cassia

1501 Hiland Ave Z

4.2(6 ratings)· Burley average: 4.4

Intermountain Health Home Health - Cassia, photo 11 / 3

Quick Facts

Medicare quality
3.5 of 5 stars

Home Health Compare

Medicare certified
Since 1978
Service area
Covers Cassia, Minidoka, Jerome, and Twin Falls counties
Referral requirement
Typically requires physician referral after a hospital stay
Multi-state provider
Also operates in Nevada, Utah, and Colorado

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for this home health service are mixed, with several families praising friendly, helpful nurses and therapists, while one detailed complaint describes aggressive and unprofessional billing practices. Overall ratings are generally positive but the sample size is small.

What reviewers praise

  • Nurses described as friendly and helpful
  • Positive overall visit experiences reported
  • Team praised as caring and responsive

What reviewers flag

  • One detailed report of aggressive, threatening billing/collections behavior
  • Financial department described as dismissive of patient hardship

AI-generated from reviews and community data.

Intermountain Health Home Health - Cassia is a senior living community in Burley, Idaho offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.2 out of 5 across 6 reviews.

About Intermountain Health Home Health - Cassia

Intermountain Health Home Health - Cassia is a home health care service providing skilled nursing care, physical therapy, and other support in Burley, Idaho and surrounding areas of Cassia County, Minidoka County, Jerome County, and Twin Falls County.

The service supports patients recovering from surgery, managing chronic conditions, or requiring ongoing medical care at home. Patients generally need a physician referral, typically following a hospital stay, though those with medical conditions requiring skilled nursing care or therapy at home may also qualify.

Visit frequency depends on individual medical needs and care plans, with nurses and therapists visiting as needed to monitor progress, provide treatment, and educate patients and families on condition management. The duration of services varies based on the patient's medical condition and progress, with the care team continually assessing and adjusting the plan accordingly.

Medicare and most private insurance plans cover eligible home health services, though coverage varies by provider. Patients are encouraged to contact their insurance provider to discuss coverage before starting service. The care team provides instructions on contacting urgent medical attention and can coordinate with physicians to ensure prompt care when needed.

Intermountain Health offers an advanced care and end-of-life planning program to help patients prepare advance directives and advance care planning documents, empowering them to make decisions about future care.

Types of Care at Intermountain Health Home Health - Cassia

Home HealthSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Intermountain Health Home Health - Cassia

4.2overall · 6 ratings combined

4.2★ on Google (6)

Amanda Pieper

Dec 2023

via Google ↗

My Nurse was very friendly and nolagible and helpful.

kelly adams

Feb 2023

via Google ↗

Awesome place wonderfully awesome people. Thanks so much.

Truth Spoken

May 2022

via Google ↗

This is a really bad place to get any therapy or health care they charge alot of money they will harrass you over a bill that is very low they don't care about there patients and financial situations there financial department is the most ignorant people and talk to the patients like there idiots the financial department makes threats about what you owe if your not responsible for the bill they don't care they keep harassing and threatening a person I feel sorry fir anyone who goes to this place for care

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Medicare Quality of Care

Intermountain Health Home Health - Cassia is a Medicare-certified home health agency (certified since 1978). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

5.0 / 5 patient survey rating

  • Would definitely recommend the agency85%US 79%
  • Rated their overall care 9 or 10 out of 1098%US 85%
  • Care was given in a professional way95%US 89%
  • The team communicated well92%US 86%
  • The team discussed medicines, pain and home safety87%US 82%

56 completed patient surveys, 27% response rate.

Hospital outcomes

  • Discharged to the community84%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)10%US 11%Same as

How patients did

  • Care started within 2 days of referral99%US 94%
  • Patients got better at walking or moving around90%US 83%
  • Patients got better at getting in and out of bed93%US 83%
  • Patients got better at bathing93%US 86%
  • Patients' breathing improved91%US 85%
  • Patients got better at taking medications correctly89%US 81%
  • Patients who had a fall with major injury (lower is better)0%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations78%US 61%

Service area

Intermountain Health Home Health - Cassia reports serving 13 ZIP codes, including Albion, Almo, Boise, Bountiful, Burley, Declo, Hazelton, Heyburn, Malta, Oakley and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 137016. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Intermountain Health Home Health - Cassia offer?

Intermountain Health Home Health - Cassia offers Home Health and Skilled Nursing / Long Term Care.

Where is Intermountain Health Home Health - Cassia located?

Intermountain Health Home Health - Cassia is located at 1501 Hiland Ave Z in Burley, Idaho.

What do families say about Intermountain Health Home Health - Cassia?

Reviews for this home health service are mixed, with several families praising friendly, helpful nurses and therapists, while one detailed complaint describes aggressive and unprofessional billing practices. Overall ratings are generally positive but the sample size is small.

Does Medicare cover care from Intermountain Health Home Health - Cassia?

Yes. Intermountain Health Home Health - Cassia is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.

Do I need a referral to use Intermountain Health Home Health - Cassia?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Intermountain Health Home Health - Cassia?

Submit the Request Information form on this page, or contact Intermountain Health Home Health - Cassia directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Intermountain Health Home Health - Cassia? Claim this listing to update photos, pricing, and details. It's free.

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