3.5(8 ratings)· Stockton average: 4.3
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Home Health Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for this at-home care provider in Stockton are mixed, with some families praising specific caregivers for warmth and attentiveness, while others report serious lapses in follow-up communication and nursing competence. The 3.5-star average reflects this split between good in-home caregiver experiences and concerning clinical incidents.
AI-generated from reviews and community data.
Infinity Care Services, Inc. is a home health agency serving Stockton, California offering At-Home Care and Home Health. Families rate it 3.5 out of 5 across 8 reviews.
Infinity Care Services, Inc. is a Medicare-certified home health agency serving clients in Stockton, California since 2010. The agency provides skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits.
The agency holds a CMS quality star rating of 3.5 of 5. Reviewers offered mixed feedback on care quality and communication. Some families reported that aides and therapists delivered compassionate, attentive service, while others cited concerns with nursing knowledge, medication management, and response times to service requests. One reviewer noted inconsistent coordination between departments regarding recertification scheduling.
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Help Me Choose3.5overall · 8 ratings combined
3.5★ on Google (8)
Josie Clark
Jul 2025
If there were a negative rating scale I would have started there at the maximum .The so called nurses that come do Not have education in meds or memory of what meds patient is taking that they prescribe and they prescribed meds that cannot be mixed with opioids .I am dropping them all together for my loved ones sake .
Galen Nelson
Sep 2024
Solomon was here today to clean my brother.He also shaved him quickly and Winston Nelson was very happy
Tawnie Belcher
Apr 2024
The workers were fantastic!! Diego and Sharon 10 Stars Plus 🤗🤗🤗🤗 HOWEVER!!!! Two separate workers tell me the exact same thing and they work in different departments that the supervisor would be out to re-cert me.. 🧐🧐🧐🧐 We're almost at 2 weeks later no one showed up😳 I called on Saturday to the on call they assured me they would call me on Monday!!! Come Monday night no one bothered to even call!! come Tuesday morning I CALLED MYSELF... NOW AS A PATIENT I DON'T FEEL I SHOULD HAVE TO DO THAT!!! Now I'm bringing my point too is!!! FOLLOW UP FOLLOW UP FOLLOW UP..🧐🧐🧐🧐 Just because we're seniors does not mean you cannot follow up and do your job someone should have called me Monday they did not!!! AND TRUTHFULLY THERE IS NO EXCUSE!! JUST BECAUSE I'M A SENIOR DOES NOT MEAN YOU CAN TAKE ADVANTAGE OF ME WITH NOT FOLLOWING THROUGH WHAT SHOULD HAVE BEEN DONE!! ONE SIMPLE PHONE CALL WOULD HAVE SUFFICED!!! THANK YOU FOR WHOMEVER HAS LISTEN... PS..... This world is built on the back of seniors just a thought.....🤔🧐🤔
Larry Moore
Mar 2024
The staff is always friendly and always make me feel welcome and comfortable. They take the time to listen to and address my concerns and provide exceptional care.
Camellia Smith
May 2021
The only good service I had was my physical therapist she was awesome. The rest of the service was poor. I will not have you guy's again. The RN was not a good RN.
Infinity Care Services, Inc. is a Medicare-certified home health agency (certified since 2010). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.5 / 5
Medicare star rating
Services offered
What patients say
3.0 / 5 patient survey rating
205 completed patient surveys, 17% response rate.
Hospital outcomes
How patients did
Service area
Infinity Care Services, Inc. reports serving 47 ZIP codes, including Stockton, Modesto, Tracy, Lodi, Manteca, Turlock, Ceres, Empire, Escalon, French Camp and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 059217. National figures are the average across all certified agencies.
Infinity Care Services, Inc. offers At-Home Care and Home Health.
Infinity Care Services, Inc. is located at 1325 N Center St in Stockton, California.
Infinity Care Services, Inc. carries a 3.5 out of 5 rating from 8 Google reviews. Reviews for this at-home care provider in Stockton are mixed, with some families praising specific caregivers for warmth and attentiveness, while others report serious lapses in follow-up communication and nursing competence. The 3.5-star average reflects this split between good in-home caregiver experiences and concerning clinical incidents. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Yes. Infinity Care Services, Inc. is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page, or contact Infinity Care Services, Inc. directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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