1 / 5CMS Care Compare
Reviewers describe Independence Care Center as a nursing and rehabilitation facility with generally friendly, attentive staff, though experiences vary widely, from praise for compassionate care to a serious complaint about neglect and understaffing. Several visitors mention a persistent odor on the floors, and there are recurring concerns about staffing levels.
AI-generated from reviews and community data.
Independence Care Center is a senior living community in Riverdale, New York offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 4.2 out of 5 across 181 reviews.
Independence Care Center for Nursing and Rehabilitation is a nursing and rehabilitation facility located in Riverdale, New York. The center provides 24-hour care and comprehensive services in a modern facility designed to meet the complex and chronic healthcare needs of residents.
The community is nestled in the heart of Riverdale and offers stunning views of the Hudson River and the Palisades. The facility features a secure, modern environment with a focus on providing personalized care while fostering residents' overall well-being and independence.
The center offers a range of services designed to empower residents with the skills and resources needed for a healthy and fulfilling life.
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose4.2overall · 181 ratings combined
4.2★ on Google (181)
Anthony Wieners
May 2026
I went there to visit a family relative. Who is currently very sick? All in all I enjoyed my visit and the staff was very nice. I think maybe they're a little understaffed, but they were extremely polite while we were there and explained his medical condition to us. Even though it's sad to see him in this situation, I was blessed with the opportunity to have a visit with him. So thank you so very much
perry medina
Jan 2026
The staff is very friendly and the place is kept clean. They are doing a great job taking care of my sister on the fifth floor. The only thing that could improve is to eliminate a certain order that permeate the floor And the rooms.
Nicola Campbell
Dec 2025
My comment is on the visitor entry protocol at your facility. During my visit on Dec 23, I was required to provide my and my mother’s full legal names in three separate formats: a digital kiosk, a public-facing ledger, and verbally to the front desk staff. This process is not only redundant but also raises privacy concerns, as my personal information and my mother's full name are left visible to other visitors in the public book. I was informed by staff that this is a safety policy; however, I believe the current execution is inefficient and creates an unwelcoming, institutional atmosphere. A review of these procedures to ensure they are both efficient and respectful of visitor and resident privacy would be ideal.
Lorraine Figueroa
May 2025
This nursing home does not even deserve 1 star. In the time that my brother was there- he was only bathed once from the staff. They are understaffed and the staff that is working there are apathetic to what is going on. The smell of the place hits you as soon as you get off the elevator on any floor. Whenever I visited he was always dirty, unkempt and unbathed. The nurses and aides are usually in the office or sitting at the desk and for much of the time on their phones or on the computer in the office. I even had to sweep and mop my brother's area to get it somewhat clean. All of the clothes and underwear I had bought him went missing-several hundred dollars worth. The social worker Ms. Harriet does not answer any emails and in order to discharge him, informed me that he would have a home attendant once he was discharged but that was a lie. The staff there are not trained to handle or deal with dementia patients and I saw no evidence of any kind of activities that would keep the patient's mind active. All this to say- DO NOT SEND YOUR RELATIVE HERE!
Darlene Pierre
Jul 2024
I've been visiting my friend for over three years now. And Fieldstone is one of the best nursing homes. The workers and attendees are fantastic. Thank you all for your service.
6 inspection visits in the last three years, 47 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 23, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 9, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 19, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 19, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 23, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2024
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 30, 2024
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 28, 2024
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2024
Install emergency lighting that can last at least 1 1/2 hours.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 20, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 31, 2024
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2024
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 31, 2024
Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 31, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 31, 2024
Have an enclosure around a vertical opening shaft.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 29, 2022
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 29, 2022
Use approved construction type or materials.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 15, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2022
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2022
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2022
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2022
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2022
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2022
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2022
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2022
Establish procedures for tracking staff and patients during an emergency.
Severity C of L: potential for minimal harm, widespreadCorrected Apr 29, 2022
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 12, 2019
Assure the security of all personal funds of residents deposited with the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 16, 2019
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 12, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 23, 2019
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 12, 2019
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 12, 2019
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 12, 2019
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2019
Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2019
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2019
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Independence Care Center offers Skilled Nursing / Long Term Care.
Independence Care Center is located at 666 Kappock Street in Riverdale, New York.
Reviewers describe Independence Care Center as a nursing and rehabilitation facility with generally friendly, attentive staff, though experiences vary widely, from praise for compassionate care to a serious complaint about neglect and understaffing. Several visitors mention a persistent odor on the floors, and there are recurring concerns about staffing levels.
Independence Care Center had 6 government inspection visits in the last three years, with 47 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Independence Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Independence Care Center? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Riverdale.
Bronx, New York0 mi
4.6(362)
Skilled Nursing / Long Term Care
Bronx, New York0 mi
4.4(154)
Skilled Nursing / Long Term Care
Bronx, New York0 mi
4.3(218)
Skilled Nursing / Long Term Care
Bronx, New York0 mi
4.2(300)
Skilled Nursing / Long Term Care
Bronx, New York0 mi
4(161)
Skilled Nursing / Long Term Care
Bronx, New York0 mi
3.3(62)
Skilled Nursing / Long Term Care
Home care agencies serving Riverdale bring help to the house: daily living, companionship, and respite for family caregivers.
