H A
Jul 2026
Talk about abuse of patients!!! Disgusting place! Our SMI son was there a few years ago and please take your loved ones anywhere else!
1 / 5Quick Facts
- Total units
- 228
- Medicare rating
- 2 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 228
- Inspections
- View history (49 citations)
- Ownership
- Non-profit 501(c)(3) organization
CMS Care Compare
What Families Think
Reviewers of Immanuel Campus of Care are sharply divided: several families praise attentive, professional staff and strong rehabilitation outcomes, while one serious report alleges abuse of a resident with severe mental illness. The community offers a full continuum of care on one campus, from independent living through skilled nursing and behavioral health services.
The Good
- Staff described as friendly, caring, and attentive
- Non-traditional memory care design with outdoor walking area
- Smooth, efficient admissions and intake process
- Strong recovery outcomes reported after skilled nursing stay
- Affordable pricing noted by a professional referral source
The Bad
- One report of alleged abuse of a resident with severe mental illness
- Overall Google rating of 3.1 suggests inconsistent experiences across reviewers
AI-generated from reviews and community data.
Immanuel Campus Of Care is a senior living community in Peoria, Arizona offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 3.1 out of 5 across 94 reviews.
About Immanuel Campus Of Care
Immanuel Campus of Care is a continuing care retirement community offering multiple levels of care in Peoria, Arizona, located in Maricopa County in the greater Phoenix metro area, just off Arizona Loop 101. The community provides independent living, assisted living, memory care, skilled nursing, and behavioral health services.
The assisted living manor serves residents who wish to maintain independence while accessing assisted living support. Memory care is designed to manage symptoms and enhance quality of life for residents with cognitive decline, with both private and semi-private rooms available. Behavioral health services are also offered with three levels of care.
Independent living at Immanuel Campus of Care provides seniors with a lively and welcoming retirement community environment, emphasizing a happy lifestyle in a friendly and supportive setting. Skilled nursing and additional care options round out the continuum of services available on the campus.
Immanuel Campus of Care is a non-profit 501(c)(3) equal housing opportunity community dedicated to providing compassionate care, integrity in services, and a warm and welcoming environment for residents and their families.
Types of Care at Immanuel Campus Of Care
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Outdoor Patio
- Salon / Barber
- Security
Activities
- Birthday / Holiday Parties
- Religious Services
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Immanuel Campus Of Care
3.1overall · 94 ratings combined
3.1★ on Google (94)
Nicole Carlen
Jan 2026
Immanuel Campus of Care is an outstanding senior care community, and David Salgado, Director of Business Development, is a true asset to their team. David has a strong background in behavioral health, which brings an added level of expertise and compassion when supporting seniors and families with complex needs. He is professional, honest, and genuinely focused on finding the right care solution — not just filling a space. His approach is thoughtful, transparent, and always centered on what is best for the individual. I would confidently recommend David and Immanuel Campus of Care to families seeking quality, person-centered senior care. ⭐️⭐️⭐️⭐️⭐️
Amy McCauley
Dec 2025
I have placed multiple clients at this community and I am happy to share that they remain very satisfied with their home and with the quality of care provided. The team here is exceptionally friendly, caring and attentive. I have appreciated working with David in Sales who does a wonderful job representing Immanuel Campus of Care communicating the benefits of community living. This community provides an affordable option to many which is so needed while keeping high standards for care and customer satisfaction.
Kyle
Jul 2025
This facility provided an excellent level of care. My father-in-law stayed there for several months and made significant progress in his recovery. The entire staff demonstrated professionalism and were very accommodating to our family. From the admissions team, who made the intake process smooth and efficient, to the medical staff who provided daily care, encouragement, and support, and the transportation drivers who ensured timely appointments. While entrusting a loved one to strangers can be challenging, the staff created a reassuring environment that felt welcoming and supportive. He recovered remarkably quickly, and I believe the dedicated care of this team played a significant role.From my entire family, Thank you Immanuel.
Albert Mendez
Apr 2025
The new memory care addition was a nice change of scenery. The lower level is set up like a park scene where they can walk around and enjoy the outside freely. The prices are competitive and the staff was very nice. The rooms are like little apartments and seemed more pleasing instead of being in a facility. Troy's vision was to have a non traditional memory care style so it is an easier transition moving from AL to memory care. Seniors dislike change it this would be more a a pleasing option for them. Thank you for the tour, Albert
Government Inspection History
20 inspection visits in the last three years, 49 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
May 22, 2026Health Complaint1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionDeficient, Provider has no plan of correction
Mar 20, 2026Health Complaint1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 6, 2026
Dec 2, 2025Health Complaint1 citation
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 12, 2025
Jul 15, 2025Health Complaint3 citations
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 15, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 15, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 15, 2025
Jul 3, 2025Health Complaint1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 1, 2025
May 27, 2025Health Complaint1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 6, 2025
Mar 24, 2025Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 24, 2025
Mar 20, 2025Health Complaint1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 25, 2025
Jan 31, 2025Fire Safety StandardHealth ComplaintHealth Standard8 citations
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2025
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 3, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2025
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2025
Meet requirements for the installation and maintenance of electrical systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 2, 2025
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 20, 2025
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2025
Dec 20, 2024Health Complaint3 citations
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 23, 2024
Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 23, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 23, 2024
Sep 5, 2024Health Complaint1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 18, 2024
Jul 10, 2024Health Complaint1 citation
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 1, 2024
Apr 19, 2024Health Complaint1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 24, 2024
Mar 8, 2024Health Complaint2 citations
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 28, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 28, 2024
Nov 3, 2023Fire Safety StandardHealth ComplaintHealth Standard12 citations
Install emergency lighting that can last at least 1 1/2 hours.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 22, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 22, 2023
Ensure residents have reasonable access to and privacy in their use of communication methods.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 22, 2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 22, 2023
Install a two-hour-resistant firewall separation.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 22, 2023
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 22, 2023
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 22, 2023
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2023
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2023
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2023
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2023
Oct 20, 2023Health Complaint1 citation
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 4, 2023
Sep 14, 2023Health Complaint1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 11, 2023
Aug 28, 2023Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 15, 2023
Jul 27, 2023Health Complaint1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 11, 2023
Sep 2, 2022Fire Safety StandardHealth Standard7 citations
Honor the resident's right to manage his or her financial affairs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 31, 2022
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2022
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2022
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2022
Establish policies and procedures including evacuation.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2022
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2022
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Immanuel Campus Of Care offer?
Immanuel Campus Of Care offers Skilled Nursing / Long Term Care.
Where is Immanuel Campus Of Care located?
Immanuel Campus Of Care is located at 11301 North 99th Avenue in Peoria, Arizona.
What do families say about Immanuel Campus Of Care?
Reviewers of Immanuel Campus of Care are sharply divided: several families praise attentive, professional staff and strong rehabilitation outcomes, while one serious report alleges abuse of a resident with severe mental illness. The community offers a full continuum of care on one campus, from independent living through skilled nursing and behavioral health services.
How did Immanuel Campus Of Care do on recent health and safety inspections?
Immanuel Campus Of Care had 20 government inspection visits in the last three years, with 49 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Immanuel Campus Of Care?
Submit the Request Information form on this page to connect with Immanuel Campus Of Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Immanuel Campus Of Care? Claim this listing to update photos, pricing, and details. It's free.
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