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Families describe iCare Home Health & Hospice in Springville, Utah as an attentive, personable home health and hospice provider whose nurses and aides go out of their way to support patients and their families through illness, decline, and end-of-life care. Reviewers repeatedly single out individual nurses and aides by name for their professionalism, responsiveness, and compassion.
AI-generated from reviews and community data.
iCare Home Health & Hospice is a home health agency serving Springville, Utah offering Home Health. Amenities include 24-Hour Staff, Medication Management and On-Site Nurse (RN). Families rate it 4.7 out of 5 across 13 reviews.
iCare Home Health & Hospice serves patients in Springville, Utah, offering home-based health and hospice care. The service brings nursing, aides, and clinical support directly to patients' homes, including those in assisted living facilities.
Families consistently praise the individual staff members by name, nurses and aides who show genuine attentiveness and go beyond routine tasks. One family noted that their father's nurse and aide "take such good care" and that he "just loves" his aide. Another wrote that their mother's nurse "goes the extra mile" and "seems to be available 24 hours 7 days a week." Families also highlight flexibility around visits, willingness to teach family members how to help with care, and clear communication about what to expect as health declines.
For families with healthcare backgrounds, the level of professionalism and expertise met high expectations. Patients have received ongoing care for conditions ranging from diabetes management to end-of-life hospice support, with families reporting they felt their loved ones' needs and emotions were genuinely prioritized.
The community holds a 4.7 out of 5 Google rating across 13 reviews, with all excerpts provided being 5-star ratings.
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Help Me Choose4.7overall · 13 ratings combined
4.7★ on Google (13)
V Hauser
Jul 2024
ICare has taken care of my Mother's Diabetes needs for the past 2 years. Everyone who comes is very courteous and kind. The main nurse that over see's her care, is always responsive to her and my needs and seems to be available 24-hours 7 day's a week.
Ruth Ann Williams
Jun 2024
My father was under the care of iCare Home Health & Hospice for eight months, and we have been so grateful for their expertise, professionalism, and loving care. We appreciated the flexibility to visit daily when necessary and their willingness to answer questions, teach us care that we could give to my dad, and prepare us for what was to come next as his health continued to decline. We especially thank Kristy, Cami, and Sergio for their kindness, respect and love extended to my father and mother.
Denice Ney-Lugo
Jan 2020
My Father is living in assisted living and Icare has taken over his care. They are wonderful. Paul is his nurse and he takes such good care of my Dad. They sent an aide named Maria to help him dress and clean up. He just loves her. I am so happy I chose them to help my Father.
Brandi Martin
Sep 2018
Tyler the nurse is incredible! He has been taking care of my mom for some time now. He really cares about her needs and goes the extra mile to make sure she is taken care of. The aides are great as well. Piper has been exceptional! I highly recommend icare!
Mark Finley
May 2016
We wanted to take the time and "Thank You” as a family for the great experience we had with your staff as they cared for our mother while she was under your hospice care. Several of my family members including myself are in the health care field so our expectations were high. Your employees did so well, we were so pleased with the care and concern they showed my mother daily and showed us as a family. We especially wanted you to know that we felt like the two iCare nurses that we worked with were excellent at their jobs. They showed so much expertise in their fields and also were so personable and easy to work with. They listened to our mother’s needs and what the wishes of the family were also. We feel we were so blessed to have these two women in our lives during this time. They always had time to answer any questions we had day or night, they truly showed love and concern to our mother and us. They listened to us as a family and were always so professional in everything they did. They were amazing! They kept our mothers dignity through some trying times and we felt like our mother always looked our best because of their extra care. Even the day she passed away, they made sure she looked her best before her passing. Again they were willing to listen to us and our desires and went the extra mile to make each day pleasant for our mother. We appreciate the hospice experience we had with your company and your employees and want to tell you “Thank You”.
iCare Home Health & Hospice is a Medicare-certified home health agency (certified since 2011). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.0 / 5
Medicare star rating
Services offered
What patients say
3.0 / 5 patient survey rating
55 completed patient surveys, 12% response rate.
Hospital outcomes
How patients did
Service area
iCare Home Health & Hospice reports serving 55 ZIP codes, including Salt Lake City, Orem, Provo, West Jordan, West Valley City, Sandy, South Jordan, American Fork, Draper, Elberta and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 467323. National figures are the average across all certified agencies.
iCare Home Health & Hospice offers Home Health.
iCare Home Health & Hospice is located at 672 W 400 S Ste 202 in Springville, Utah.
Families describe iCare Home Health & Hospice in Springville, Utah as an attentive, personable home health and hospice provider whose nurses and aides go out of their way to support patients and their families through illness, decline, and end-of-life care. Reviewers repeatedly single out individual nurses and aides by name for their professionalism, responsiveness, and compassion.
Yes. iCare Home Health & Hospice is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page to connect with iCare Home Health & Hospice and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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