MyLivingChoice

Canterbury Assisted Living WEST

554 S 400 E St

4.8(20 ratings)· Springville average: 4.6

Canterbury Assisted Living WEST — photo 11 / 6

Quick Facts

Community size
Only 10-12 residents in the facility
Staffing coverage
Staff present on-site around the clock
Resident outings
Group outings via limousine or shuttle bus

What Families Think

Families describe this small Springville community (formerly known locally as Reid's Park Place) as a warm, home-like setting where staff know each resident personally. Reviewers consistently praise the responsive owner, clean environment, and individualized attention, especially compared to larger, more institutional facilities they toured.

The Good

  • Small size means everyone knows each resident personally
  • Owner personally responds to calls and texts
  • Consistently described as clean and homey
  • Staff praised for attentive, individualized care
  • Food quality frequently highlighted as excellent
  • Smooth, well-supported move-in transitions for new residents

AI-generated from reviews and community data.

About Canterbury Assisted Living WEST

Canterbury Assisted Living WEST, located in Springville, Utah, provides assisted living and independent living services to a small community of 10–12 residents. The setting emphasizes private rooms with personal bathrooms while offering shared meals, medication management, housekeeping, and 24/7 staffing.

Families consistently highlight the attentiveness of ownership and staff, describing them as responsive, kind, and genuinely interested in residents' individual needs. The facility maintains high standards of cleanliness and food quality—one family noted the home-cooked feel of meals. Activities include regular bingo games and outings via shuttle or limousine. The small size fosters a communal atmosphere where residents know one another and feel at home, with visitors welcome at any time.

The community holds a 4.8/5 rating across 20 Google reviews, with families underscoring the balance of independence and support, reasonable pricing for the level of care provided, and a warm, unpretentious environment that stands out in comparison to other senior living options they've experienced.

Types of Care

Assisted LivingIndependent Living

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Reviews

4.8overall · 20 ratings combined

4.8★ on Google (20)

frank venditti

Jun 2025

via Google

Wonderful Staff they will take amazing care of your loved one!

Kelly Wilcox

Jun 2024

via Google

This place, where do I start?! They are off the charts amazing!!! The owner literally takes all my calls, texts, he’s so kind and responsive. The staff, who are there 24/7, are so helpful and if they don’t know the answer, they will find it and address whatever issue that arises. They are all so caring. The place is immaculate. I’m blown away at their level of care. My elderly aunt has been there only a few weeks and the transition was so smooth, they have bent over backwards to accommodate our needs. They have daily activities, you can just tell that all the residents feel comfortable and safe and cared for. I’ve never seen an assisted living I personally wanted to hang out at myself and felt like it was actually my family members’ home. Don’t look any further, they offer a wonderful price and so many services. Not so many residents that they are overwhelmed or become lost in th numbers. They’ve even memorized my aunts medications so when I ask, they literally recall every pill and the time. Just, come on, wow you guys. This place is such a gem!

Sherry Woodard

Jan 2024

via Google

My sister stayed at one of the Canterbury in springville. We were impressed — very kind workers —

Tara Fontano

Nov 2023

via Google

I love Canterbury Assisted Living! I'm continually impressed by the kindness and dedication shown by management and staff. They really do try hard to create a wonderful environment for the residents.

Susanna Kirby

Jul 2020

via Google

We are all so grateful to Terry Reid and the superb, friendly, caring staff at Reid's for the excellent care they have given our Dad/Grandpa for two years. We appreciate the attention to detail in cleaning, assisting, dispensing medications, providing meals and snacks, and having supportive, fun activities (the Bingo games are legendary, as are outings in the limousine or shuttle bus). During the COVID-19 virus, the director and all of the staff have gone to superhuman lengths to protect every resident, including sacrificing time with their own families to limit exposure (thank you!). The staff is open, communicative, and easy to coordinate with in terms of doctors, medications, health issues, etc. And everything is always so clean! There is such a homey, welcoming atmosphere at Reid's. We toured the larger, cruise-ship type assisted living facilities with all the amenities (which are wonderful), but immediately felt a calming, peaceful feeling at Reid's that has always been the same since Dad moved in (one he knew best suited him). Expect inspired leadership and committed service from all the workers at Reid's. They are all very compassionate people who care for the individual as a real person. Because they are a smaller facility, they can pay more attention to each resident, meet their needs, and really care about them. We appreciate their integrity, empathy, and love. Reid's feels like a family home, and you can't beat that. Highest recommendation!

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Frequently Asked Questions

What types of care does Canterbury Assisted Living WEST offer?

Canterbury Assisted Living WEST offers Assisted Living and Independent Living.

Where is Canterbury Assisted Living WEST located?

Canterbury Assisted Living WEST is located at 554 S 400 E St in Springville, Utah.

What do families say about Canterbury Assisted Living WEST?

Families describe this small Springville community (formerly known locally as Reid's Park Place) as a warm, home-like setting where staff know each resident personally. Reviewers consistently praise the responsive owner, clean environment, and individualized attention, especially compared to larger, more institutional facilities they toured.

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