MyLivingChoice

Human Touch Home Care

2478 Patterson Rd Ste 10

3(2 ratings)· Grand Junction average: 4.2

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Human Touch Home Care logo
Human Touch Home Care, photo 11 / 2

Quick Facts

Medicare quality
2.5 of 5 stars

Home Health Compare

Medicare certified
Since 1996
Review volume
Only two Google reviews posted publicly
Reported safety issue
Contracted employees allegedly drove dangerously near facility

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Human Touch Home Care is a home health and hospice provider in Grand Junction with only two online reviews, giving families little to go on. One reviewer praised the staff's willingness to build a care plan, while another raised serious safety and management concerns.

What reviewers praise

  • Staff described as friendly and helpful
  • Willing to build a personalized care plan

What reviewers flag

  • One report of contracted staff driving recklessly near clients
  • One report that management dismissed safety concerns about drivers
  • Very few reviews available to judge consistency

AI-generated from reviews and community data.

Human Touch Home Care is a home health agency serving Grand Junction, Colorado offering At-Home Care and Home Health.

About Human Touch Home Care

Human Touch Home Care is a Medicare-certified home health agency in Grand Junction, Colorado, operating since 1996. The agency provides skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits to clients in their homes.

The agency holds a CMS quality star rating of 2.5 out of 5 stars. Reviewers offered contrasting experiences. One reviewer praised the team as very friendly and willing to work out a great care plan, while another raised concerns about safety and responsiveness to issues raised about contracted employee conduct.

Types of Care at Human Touch Home Care

At-Home CareHome Health

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Reviews of Human Touch Home Care

3overall · 2 ratings combined

3★ on Google (2)

Sarah Gardner

Jan 2025

via Google ↗ · Report

Very friendly and willing to help work out a great care plan for your loved one!

Joseph Dyke

Nov 2023

via Google ↗ · Report

They treat people who walk in like they are trash. Their contracted employees fly out of the parking lot on the wrong side going the wrong way and have almost hit me several times. When brought to their attention their response is that they can't control their employees. But they expect people to trust them with the care of elderly citizens and disable human beings? Not with the carelessness of their employees.

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By submitting, you're okay with us and Human Touch Home Care reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Human Touch Home Care is a Medicare-certified home health agency (certified since 1996). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

2.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

  • Would definitely recommend the agency90%US 79%
  • Rated their overall care 9 or 10 out of 1092%US 85%
  • Care was given in a professional way96%US 89%
  • The team communicated well96%US 86%
  • The team discussed medicines, pain and home safety84%US 82%

28 completed patient surveys, 31% response rate.

How patients did

  • Care started within 2 days of referral95%US 94%
  • Patients got better at walking or moving around73%US 83%
  • Patients got better at getting in and out of bed87%US 83%
  • Patients got better at bathing79%US 86%
  • Patients' breathing improved83%US 85%
  • Patients got better at taking medications correctly83%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations77%US 61%

Service area

Human Touch Home Care reports serving 11 ZIP codes, including Grand Junction, Clifton, Fruita, Loma, Palisade, Whitewater. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 067272. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Human Touch Home Care offer?

Human Touch Home Care offers At-Home Care and Home Health.

Where is Human Touch Home Care located?

Human Touch Home Care is located at 2478 Patterson Rd Ste 10 in Grand Junction, Colorado.

What do families say about Human Touch Home Care?

Human Touch Home Care carries a 3.0 out of 5 rating from 2 Google reviews. Human Touch Home Care is a home health and hospice provider in Grand Junction with only two online reviews, giving families little to go on. One reviewer praised the staff's willingness to build a care plan, while another raised serious safety and management concerns. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Human Touch Home Care?

Yes. Human Touch Home Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.5 out of 5 stars.

Do I need a referral to use Human Touch Home Care?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Human Touch Home Care?

Submit the Request Information form on this page, or contact Human Touch Home Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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