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Hope Healthcare Center

38410 Cherry Hill Rd

2.7(41 ratings)· Westland average: 3.7

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Hope Healthcare Center, photo 1

Quick Facts

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe Hope Healthcare Center as a skilled nursing and long-term care community where staff are generally friendly, attentive, and responsive to concerns, though a few reviewers note the building shows its age and that care quality had been inconsistent before a change in administration.

What reviewers praise

  • Staff described as friendly and attentive
  • Family concerns addressed quickly
  • Personalized, dignified care noted by families
  • Thorough, informative tour experience
  • Improved care and morale under new administration

What reviewers flag

  • One reviewer says the building could use updates
  • One report of ongoing issues finding resident's laundry
  • One reviewer noted uneven care before new administration took over

AI-generated from reviews and community data.

Hope Healthcare Center is a senior living community in Westland, Michigan offering Skilled Nursing / Long Term Care. Families rate it 2.7 out of 5 across 41 reviews.

About Hope Healthcare Center

Hope Healthcare Center is a skilled nursing and long-term care community in Westland, Michigan. The facility provides nursing care to residents requiring ongoing medical support.

Reviewers consistently praise the compassion and attentiveness of the nursing and care staff. Families report that residents receive personalized care, that staff members know them by name, and that concerns are addressed promptly. One reviewer noted that "the staff is great" and that residents appear happier and more alert following changes in administration and staff retraining. Several families expressed confidence in the quality of care and willingness to recommend the facility.

While the Google rating of 2.7 out of 5 across 41 reviews reflects mixed experiences overall, the positive review excerpts provided emphasize responsive care, friendly interactions, and staff commitment to resident comfort and satisfaction.

Types of Care at Hope Healthcare Center

Skilled Nursing / Long Term Care

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Reviews of Hope Healthcare Center

2.7overall · 41 ratings combined

2.7★ on Google (41)

Leah M

Aug 2018

via Google ↗

My sister has been a resident at Hope for 10 years. If you were to ask me a year, year and a half ago, I would have maybe given the facility a 1. Staff, not all, not helpful, seemed unconcerned with residents needs, health etc... With the new administration, staff, retraining we are very pleased. Residents seem happier, cleaner,, more active/alert. When I have an issue regarding care, usually taken care of in good time frame. My only issue is laundry. Have a hard time keeping/finding sisters clothes. Getting better, but.... Yes, I would recommend Hope.

Janice Palis

Jul 2018

via Google ↗

My dear friend was a resident of hope health care since February 2017 until she passed just this July. She received personalized care and was treated with dignity and respect. I found her staff to be compassionate, caring, and thorough. Two exceptional people on staff are nurse Judy and Dr. Felix. They went the extra mile to make sure my friend was comfortable and receiving proper care. Ola Is the perfect person to have at the front desk so when you walk in you are greeted with her smile. Other staff including Rose and Kim were very helpful with information and available to answer any questions I had.

Kathy Durham

Jul 2018

via Google ↗

My experience has been very pleasant from day 1. The personal tour I was give of the facility was very thorough and informative. The director of family services was very friendly and personable and made me feel very comfortable placing my mom at Hope Nursing Center. The nursing staff was also willing to listen to the strategy I use to encourage my mom to take her meds. The nurse aides are very willing to help make my mom feel comfortable. I am happy to have my mom here.

Virginia Lotarski

Jun 2018

via Google ↗

My brother-in-law has been at Hope Healthcare for over a year and he has received great care. My husband and I are very happy with Hope Healthcare. The staff is very efficient and friendly. I know that if I have a concern I can find someone to help me. The staff works very hard to help to keep their patients satisfied. I would recommend Hope to anyone who need nursing care.

Tiffany Campbell

Jun 2018

via Google ↗

My mom has been here since March 2018. She has been receiving great care from the employees. Everyone is friendly and knows my name. They take very good care of my mom and overall the building could use some updates, but the staff is great. I haven't had any issues and any concerns I do have they are addressed quickly.

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Frequently Asked Questions

What types of care does Hope Healthcare Center offer?

Hope Healthcare Center offers Skilled Nursing / Long Term Care.

Where is Hope Healthcare Center located?

Hope Healthcare Center is located at 38410 Cherry Hill Rd in Westland, Michigan.

What do families say about Hope Healthcare Center?

Families describe Hope Healthcare Center as a skilled nursing and long-term care community where staff are generally friendly, attentive, and responsive to concerns, though a few reviewers note the building shows its age and that care quality had been inconsistent before a change in administration.

How can families visit Hope Healthcare Center?

Submit the Request Information form on this page, or contact Hope Healthcare Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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