Our family cannot recommend Homewatch Caregivers of Fairfax highly enough. From our very first interaction, Kelly, Director of Client and Caregiver Services, and Dora, our caregiver, have been nothing short of exceptional. They are kind, compassionate, knowledgeable, supportive, and genuinely dedicated to the well-being of those they serve.
Kelly’s professionalism, responsiveness, and expertise immediately put our minds at ease during what was a difficult and emotional time for our family. Dora has been an absolute blessing to our mother. She consistently treats her with kindness, patience, dignity, and respect while encouraging her independence. It is evident that she truly cares—not only about providing excellent care, but about building meaningful relationships with the families she serves!
The quality of care, communication, reliability, and attention to detail have exceeded every expectation. Knowing that my mother is receiving competent, compassionate, and dependable care has brought our entire family tremendous peace of mind. The support they have provided has helped restore my mother’s confidence, increased her happiness, and improved her quality of life while allowing her to remain comfortably in her own home.
Kelly and Dora have made an immeasurable difference in our lives, and we are deeply grateful for everything they have done. If you are searching for a home care agency that treats your loved one like family and delivers exceptional, professional care with genuine compassion, I wholeheartedly and enthusiastically recommend them!
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When my mom was diagnosed with ALS, her decline was rapid and devastating. She lost mobility from the neck down and required full physical transfers. Before finding Homewatch CareGivers, I had gone through at least three different agencies. Each assured me they had experience with ALS, understood its unique challenges, and could safely care for someone with advanced mobility needs. Unfortunately, that wasn't our experience.
By the time I found Kelly and her team, I was exhausted, overwhelmed, scared, and running out of hope.
Kelly came to our home for an initial visit, and from the moment she walked through the door, I had a good feeling. She listened carefully, understood the complexity of my mom's condition, and talked us through scheduling options. Most importantly, she recommended a two-caregiver approach to ensure my mom's safety during transfers. Within a week, Homewatch CareGivers had highly qualified caregivers in place and ready to help.
Homewatch CareGivers truly became a lifeline for our family.
As my mom's condition changed, the caregivers adapted seamlessly. When she could no longer chew and needed pureed meals, they didn't simply blend everything together. They thoughtfully prepared and plated each of her favorite foods individually, preserving both dignity and enjoyment. They learned how to operate her power wheelchair, helped us navigate new equipment, and frequently offered insights and suggestions that even some medical professionals had not considered.
Throughout the entire journey, we were met with compassion, respect, and genuine empathy.
One of the hardest realities of ALS is watching people lose their voice and mobility. Too often, others begin to treat them differently or speak around them. That never happened with our Homewatch CareGivers team. They always treated my mom as the intelligent, capable woman she was, ensuring she remained at the center of every conversation and decision.
When we purchased an eye-gaze communication device, the caregivers learned how to set it up and use it. In fact, they became so proficient that there were times they understood it better than I did.
Kelly's level of involvement and support was extraordinary. She didn't just check on my mom; she checked on our entire family. She provided a sense of safety and security that allowed me to continue working while knowing my mom was receiving exceptional care. Over time, the caregivers became part of our family.
As ALS progressed, there were moments when we weren't ready to accept how much things had changed. Kelly gently guided us through each next step, whether that meant implementing overnight care, adjusting schedules, or helping us understand hospice options. Her guidance was always thoughtful, compassionate, and exactly what we needed.
Sadly, we lost my mom in March.
I can say without hesitation that we would not have made it through those 14 months without Homewatch CareGivers, Kelly, and the incredible team of caregivers who stood beside us every step of the way. Words cannot adequately express our gratitude for their professionalism, kindness, dedication, and love.
When the end came, members of the Homewatch CareGivers team came to be by my mom's side and say goodbye. Even after her passing, Kelly and her team have continued to check in on our family and offer support.
If you have a loved one with ALS or another degenerative neurological condition, I cannot recommend Homewatch CareGivers highly enough. Their expertise goes far beyond caregiving—they understand the disease, they support the family, and they provide compassionate care that preserves dignity every step of the way.
Quite simply, we could not have navigated this journey without them, and our family will be forever grateful.
Our family has had an excellent experience with Homewatch Caregivers while caring for my mom. From the very beginning, their communication has been outstanding. The team is responsive, proactive, and always keeps us informed, giving us tremendous peace of mind.
Scheduling has been incredibly easy, and they have been highly accommodating whenever our needs have changed. Their flexibility and willingness to work with our family’s schedule have made a significant difference during what can be a stressful time.
One of the things we appreciated most was the seamless transition from our previous caregiving organization. Homewatch Caregivers handled the process professionally and efficiently, ensuring continuity of care and making the change as smooth as possible for both my mom and our family.
The caregivers are compassionate, dependable, and genuinely dedicated to providing quality care. We are grateful for the support they have provided and would highly recommend Homewatch Caregivers to anyone seeking exceptional in-home care services for a loved one.
I highly recommend Homewatch CareGivers of Fairfax. They have been providing care for my 96-year-old mother, and their service has been outstanding. The caregivers are compassionate, reliable, and truly dedicated to her well-being.
Because of their excellent care, I can rest and sleep at night knowing my mother is in good hands. They have given our family peace of mind, and we are very grateful for their support. Awesome care and wonderful people!
We are beyond grateful for the incredible care and support our family has received from Homewatch Caregivers of Fairfax. My son’s caregiver/babysitter Ana has been nothing short of wonderful — compassionate, patient, dependable, and truly dedicated. She treated my son with genuine love and respect, always making sure he felt safe, comfortable, and happy. It gave me such deep peace of mind knowing he was in such caring and capable hands.
I want to give a very special and heartfelt thank-you to the manager KELLY, who is truly the heart and soul of this organization. She went above and beyond in every possible way, always doing everything she could to meet our needs. Her flexibility, understanding, and kindness were constant — anytime and all the time. No matter the situation, she was responsive, supportive, and genuinely caring, always finding solutions and making things work with grace and warmth.
It is rare to find someone so professional yet so deeply human and compassionate. She made us feel heard, valued, and supported at every step. Her dedication and beautiful spirit made an enormous difference for our family, and we will always be thankful for the care, effort, and love she put into everything she did.
Homewatch Caregivers of Fairfax is truly exceptional, and it is because of people like these — kind, committed, and wonderful — that they stand out. I highly recommend them to any family looking for trustworthy, loving, and outstanding care.
