MyLivingChoice

Hometown Care

2291 Riverfront Pkwy #200

4.2(25 ratings)· Cuyahoga Falls average: 4

Hometown Care — photo 1

Quick Facts

Ownership
Locally and family-owned agency since 2008
Care hours
Ranges from 3 hours weekly to 24/7
Insurance accepted
Medicare, Medicaid, VA, and commercial insurance

What Families Think

Hometown Care is a home health agency in Cuyahoga Falls offering nursing, therapy, and aide services in clients' homes. Most reviewers describe the staff as friendly and professional, though one detailed report describes a frustrating lack of follow-through when inquiring about services.

The Good

  • Reviewers describe staff as friendly and down to earth
  • Multiple reviewers call the office clean and welcoming
  • Accepts Medicare, Medicaid, VA, and commercial insurance
  • Flexible care from a few hours weekly to 24/7

The Bad

  • One detailed report of unreturned calls and emails when inquiring about care

AI-generated from reviews and community data.

About Hometown Care

Hometown Care is a home health agency serving Cuyahoga Falls, Ohio and the broader Northeast Ohio region, providing nursing, therapy, and aide services. The locally and family-owned agency has operated since 2008 and accepts Medicare, Medicaid, Veteran's Administration, and Commercial Insurance.

The agency offers direct care services ranging from as little as three hours per week to 24-hour continuous care, including respite care, hands-on personal care, bathing assistance, toileting help, medication reminders, mobility support, and incontinence care. Registered nurses and licensed practical nurses conduct initial client assessments and develop personalized care plans with ongoing evaluations. Direct care staff provide supervision when family members are unable to be present and assist with dressing and daily grooming.

Beyond personal care, Hometown Care assists clients in maintaining a clean and healthy home environment through light housekeeping services, meal preparation, errand assistance, and pet care. The agency emphasizes that its field staff are trained, licensed or certified, insured, background checked, and have firsthand experience in direct care or care facilitation.

The agency actively participates in advocacy and education efforts, holding membership in the Ohio Council for Home Care and Hospice and the Ohio Home Care Network. Hometown Care contributed to advocacy that resulted in historic increases in home health reimbursement to Medicaid recipients, reflecting the agency's commitment to supporting its workforce.

Types of Care

Home Health and Hospice

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Reviews

4.2overall · 25 ratings combined

4.2★ on Google (25)

Heather “Heather” Holecek

Apr 2025

via Google

Everyone was super nice, the balcony view was great! The office space was put nicely.

Susan Carpenter

Jul 2024

via Google

I left a voice mail on 07/05/24 to inquire about receiving home care. A woman called me to let me know the person who handles what I was looking for would call the next week. On 07/10/24, a different woman returned my call and after discussing my needs, she said she would call me the next day, but she never called back. I also emailed them on 07/17/24 reminding them that I was still waiting for a return call, and that email received no response. It is now 07/26/24, and I hired a different provider this week. I can only hope other potential clients receive better treatment.

Susan Brazalovics

Aug 2021

via Google

Very nice people and nice and clean. Highly recommended.

Money Qween (jenn)

Jul 2018

via Google

Very nice people down to earth definitely would recommend

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