3.2(74 ratings)· Cuyahoga Falls average: 4
1 / 5CMS Care Compare
Falls Village is a skilled nursing and rehabilitation facility in Cuyahoga Falls, Ohio, with mixed reviews from families. Many praise the caring nursing and aide staff, helpful social workers, and rehab services, while at least one review raises serious concerns about understaffing and delays in patient care.
AI-generated from reviews and community data.
Falls Village Skilled Nursing & Rehabilitation is a senior living community in Cuyahoga Falls, Ohio offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Emergency Call System and Private Bathroom. Families rate it 3.2 out of 5 across 74 reviews.
Falls Village Skilled Nursing & Rehabilitation is a 108-bed facility in Cuyahoga Falls, Ohio, providing skilled nursing and long-term care. The center includes on-site dialysis and physical therapy services.
Family experiences at Falls Village are sharply divided. Several families report that their relatives received attentive, respectful care and felt well looked after during rehabilitation stays. However, the majority of reviews describe serious operational challenges. Families consistently cite severe understaffing as the primary concern, with reports of single nurses and aides managing entire floors, patients left in soiled conditions for extended periods, and minimal therapy sessions. Communication from management has been flagged repeatedly as poor, with families struggling to reach leadership. Cleanliness concerns also appear across multiple reviews, including observations of moldy shower areas and general lack of housekeeping. One family wrote, "she was subjected to below average care" after transferring from a hospital setting.
Falls Village holds a 3.2 out of 5 Google rating based on 74 reviews. The facility appears to operate in a state of chronic understaffing that significantly impacts the consistency and quality of care delivery, though individual staff members are sometimes noted as going extra lengths within those constraints.
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose3.2overall · 74 ratings combined
3.2★ on Google (74)
Nicole Sparks
Jul 2026
PLEASE DON'T SEND YOUR LOVED ONES HERE<br>If it were possible to give a negative amount of stars I would. The staff was rude and unprofessional. Personal belongings disappeared. They didn't take care of my mother, left her dirty and wet. Didn't give her the right medications and when she was having chest pains they ignored her. And that's not even half of it. If you care about your family at all please don't send them here
Barb Balit
Jul 2026
My Dad had AMAZING care during his stay. Everyone was so kind and caring! He loved the food and the staff! From the bottom of hearts - THANK YOU!!!!
Loretta Rice Thomas
Jun 2026
I experienced an issue that hopefully will be resolved. However, my experience with the social worker Alicia was phenomenal, she kept me updated on everything. She gave me a comfort level and peace of mind through the process. It is important to acknowledge those who care about serving others and contribute to helping us alleviate unnecessary anxiety. She was wonderful!!!
Sanchez
May 2026
My father-in-law spent some time here, the staff always seemed pleasant and ready to help him.
Gina Riddle
Apr 2026
Not attentive to patients. Doctor on call is never around and needs to attend to his job.
7 inspection visits in the last three years, 37 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 22, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 3, 2025
Provide a written emergency evacuation plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 5, 2024
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 5, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 5, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 5, 2024
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2024
Have proper power supply for life support equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2024
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2024
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedCorrected Apr 8, 2023
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 8, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 8, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2023
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2023
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2023
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2023
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 8, 2022
Have an enclosure around a vertical opening shaft.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 12, 2022
Install an approved automatic sprinkler system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 12, 2022
Install corridor and hallway doors that block smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 12, 2022
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 12, 2022
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 12, 2022
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 12, 2022
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 12, 2022
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 12, 2022
Have restrictions on the use of portable space heaters.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 12, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Falls Village Skilled Nursing & Rehabilitation offers Skilled Nursing / Long Term Care.
Falls Village Skilled Nursing & Rehabilitation is located at 330 Broadway East in Cuyahoga Falls, Ohio.
Falls Village is a skilled nursing and rehabilitation facility in Cuyahoga Falls, Ohio, with mixed reviews from families. Many praise the caring nursing and aide staff, helpful social workers, and rehab services, while at least one review raises serious concerns about understaffing and delays in patient care.
Falls Village Skilled Nursing & Rehabilitation had 7 government inspection visits in the last three years, with 37 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Falls Village Skilled Nursing & Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Falls Village Skilled Nursing & Rehabilitation? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Cuyahoga Falls.
SponsoredStow, Ohio3.2 mi
4.3(79)
Assisted LivingMemory Care
Cuyahoga Falls, Ohio0 mi
3.5(83)
Skilled Nursing / Long Term Care
Cuyahoga Falls, Ohio0.8 mi
4.3(48)
Skilled Nursing / Long Term Care
Cuyahoga Falls, Ohio1.5 mi
4.5(34)
Assisted LivingIndependent Living
Cuyahoga Falls, Ohio1.5 mi
4.4(8)
Assisted LivingIndependent Living
Cuyahoga Falls, Ohio1.6 mi
4.5(56)
Assisted LivingIndependent LivingSkilled Nursing / Long Term Care
Home care agencies serving Cuyahoga Falls bring help to the house: daily living, companionship, and respite for family caregivers.
