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HomeCare of East Alabama Medical Center

1661 Shug Jordan Pkwy Ste 505

4.2(5 ratings)· Auburn average: 4.7

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HomeCare of East Alabama Medical Center, photo 1

Quick Facts

Medicare quality
3.5 of 5 stars

Home Health Compare

Medicare certified
Since 1994

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

HomeCare of East Alabama Medical Center offers independent living paired with home health and hospice services in Auburn, Alabama. With only a handful of Google reviews, feedback is mixed: one family praised the nursing team's compassion, while another reported a serious complaint about a case manager and a privacy violation.

What reviewers praise

  • Nursing staff described as caring and compassionate
  • Nurses called skilled and professional
  • Helped with mother's healing and recovery

What reviewers flag

  • One report of a case manager violating HIPAA rights
  • One report of being pushed toward a nursing home instead of treatment

AI-generated from reviews and community data.

HomeCare of East Alabama Medical Center is a senior living community in Auburn, Alabama offering Independent Living. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.2 out of 5 across 5 reviews.

About HomeCare of East Alabama Medical Center

HomeCare of East Alabama Medical Center is a home health agency serving clients in Auburn, Alabama. A Medicare-certified provider since 1994, it offers skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits.

The agency provides 24-hour staff support, emergency call systems, medication management, and wheelchair accessibility. Its CMS quality rating is 3.5 of 5 stars.

Types of Care at HomeCare of East Alabama Medical Center

Home HealthIndependent Living

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of HomeCare of East Alabama Medical Center

4.2overall · 5 ratings combined

4.2★ on Google (5)

lynn huffstutler

Jul 2020

via Google ↗ · Report

Wonderful organization. The nursing staff are so caring and compassionate. They are skilled and professional. They were instrumental in the care and healing of my mother. My mother nor I could not have gotten through the months of attention my mother needed without their help. I highly recommend this group of outstanding nurses.

ahj71

Mar 2020

via Google ↗ · Report

HORRIBLE! My case manager tried to shove me into a nursing home to avoid treating me. She violated my HIPAA rights which is a federal crime.

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By submitting, you're okay with us and HomeCare of East Alabama Medical Center reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Medicare Quality of Care

HomeCare of East Alabama Medical Center is a Medicare-certified home health agency (certified since 1994). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

5.0 / 5 patient survey rating

  • Would definitely recommend the agency87%US 79%
  • Rated their overall care 9 or 10 out of 1092%US 85%
  • Care was given in a professional way91%US 89%
  • The team communicated well89%US 86%
  • The team discussed medicines, pain and home safety92%US 82%

250 completed patient surveys, 25% response rate.

Hospital outcomes

  • Discharged to the community91%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)10%US 11%Same as

How patients did

  • Care started within 2 days of referral98%US 94%
  • Patients got better at walking or moving around90%US 83%
  • Patients got better at getting in and out of bed90%US 83%
  • Patients got better at bathing86%US 86%
  • Patients' breathing improved94%US 85%
  • Patients got better at taking medications correctly86%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations70%US 61%

Service area

HomeCare of East Alabama Medical Center reports serving 26 ZIP codes, including Auburn, Opelika, Phenix City, Tuskegee Institute, Camp Hill, Dadeville, Fort Davis, Fort Mitchell, Hatchechubbee, Hurtsboro and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 017129. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does HomeCare of East Alabama Medical Center offer?

HomeCare of East Alabama Medical Center offers Home Health and Independent Living.

Where is HomeCare of East Alabama Medical Center located?

HomeCare of East Alabama Medical Center is located at 1661 Shug Jordan Pkwy Ste 505 in Auburn, Alabama.

What do families say about HomeCare of East Alabama Medical Center?

HomeCare of East Alabama Medical Center carries a 4.2 out of 5 rating from 5 Google reviews. HomeCare of East Alabama Medical Center offers independent living paired with home health and hospice services in Auburn, Alabama. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from HomeCare of East Alabama Medical Center?

Yes. HomeCare of East Alabama Medical Center is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.

Do I need a referral to use HomeCare of East Alabama Medical Center?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit HomeCare of East Alabama Medical Center?

Submit the Request Information form on this page, or contact HomeCare of East Alabama Medical Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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