MyLivingChoice

Home Instead

1701 Shallcross Ave Suite A

4.7(38 ratings)· Wilmington average: 4.2

Home Instead, photo 11 / 5

Quick Facts

What Families Think

Home Instead is an in-home care agency serving the Wilmington, Delaware area, offering home health and hospice support rather than a residential facility. Reviewers consistently praise the caregivers for their reliability, kindness, and ability to assist with daily needs like bathing, dressing, and meal preparation, and note that scheduling and communication with the office go smoothly.

The Good

  • Caregivers described as reliable, kind, and patient
  • Help with bathing, dressing, and meal prep
  • Smooth scheduling and care-plan coordination
  • Caregivers engage clients in meaningful activities
  • Positive staff culture noted by an employee reviewer

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

Home Instead is a home care agency serving Wilmington, Delaware offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Transportation Services, Housekeeping and Emergency Call System. Families rate it 4.7 out of 5 across 38 reviews.

About Home Instead

Home Instead is an in-home health and hospice care provider serving Wilmington, Delaware. The service brings trained aides into clients' homes to assist with activities of daily living, bathing, dressing, meal preparation, and companionship, tailored to each person's needs and preferences.

Families consistently praise the reliability and skill of Home Instead's caregivers. Over four years of engagement, one family noted their mother has worked with multiple aides, Vera, Shanavia, and Hazel, each described as friendly, competent, and thoughtful. Another family wrote, "All the aides were well trained and reliable," highlighting their kindness and patience. Caregivers are described as genuinely engaged, attentive to clients' interests, and willing to support with tasks that family members find challenging. Scheduling changes and setup are managed smoothly by office staff.

The community holds a 4.7 out of 5 rating across 38 Google reviews, with families consistently expressing high satisfaction and noting they wish they had engaged Home Instead's services sooner.

Types of Care at Home Instead

At-Home Care

Amenities

Room Amenities

  • Emergency Call System

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • Housekeeping
  • Medication Management
  • Transportation Services

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Reviews of Home Instead

4.7overall · 38 ratings combined

4.7★ on Google (38)

Joan B

May 2026

via Google

I have worked with Home Instead to provide in-home care for my 90+ yo mother for the past 4 years. All our caregivers are friendly and competent. Mom began with dear Vera, who was with Mom for almost 4 years. We added Shanavia who takes care of everything without worry for me or Mom. Recently we added Hazel who is so kind-hearted and thoughtful. With Home Instead, scheduling and setting up care plans go smoothly.

elizabeth arnold

May 2026

via Google

I recommend Home Instead highly. We utilized their services for about a year to help care for my 95 year old father-in-law in our home. All the aides were well trained and reliable. They helped him bathe and dress, as well as, prepped meals for him. They were always kind, considerate and patient with him. They engaged with him, taking into account his interests and our requests to keep him mentally and physically active. While all the aides were great, Anna Grace, Margaret, Kamren and Joyce were his main caregivers. It was a joy to work with them. My husband and I would not have been able to keep his father home and his quality of life would not have been anywhere near as good as they helped to make it.

Rosie DeFrank

Mar 2026

via Google

I so wish I had contracted with Home Instead a long time ago! We have had a wonderful experience. My mother-in-law looks forward to her companion coming, and lets her help when bathing, something I have struggled with. Our companion is kind, observant, and just a wonderful person. We could not be happier!

June Valentine

Dec 2025

via Google

My experience with Home Instead has been excellent and brings a lot of fun and joy! Luanne does a thorough and great job. She follows the rules and keeps us company and keeps us laughing!

Anna Grace Farnum

Dec 2025

via Google

Working for Home Instead Wilmington has been a very rewarding experience! The office staff is supportive and always communicative! They genuinely and deeply care for both clients and caregivers. I am always met with grace for scheduling changes and they are accommodating. I would recommend Home Instead to anyone I know. Seriously, such a fabulous place to work.

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Ask about availability, hourly rates, or a free in-home assessment. Your details go only to Home Instead, never sold or shared.

Frequently Asked Questions

What types of care does Home Instead offer?

Home Instead offers At-Home Care.

Where is Home Instead located?

Home Instead is located at 1701 Shallcross Ave Suite A in Wilmington, Delaware.

What do families say about Home Instead?

Home Instead is an in-home care agency serving the Wilmington, Delaware area, offering home health and hospice support rather than a residential facility. Reviewers consistently praise the caregivers for their reliability, kindness, and ability to assist with daily needs like bathing, dressing, and meal preparation, and note that scheduling and communication with the office go smoothly.

How can families visit Home Instead?

Submit the Request Information form on this page to connect with Home Instead and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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