David Fulman
Jul 2026
Care takers seem like they can’t even take care of themselves. This place is a JOKE. Take your beloved ones elsewhere. Nonsense.
Home Instead
2000 N Hillpoint Blvd4.4(16 ratings)· Suffolk average: 4.2
Own this agency? Update your listing · Marketing for operators
1 / 6Quick Facts
- Care model
- In-home care, not a residential facility
- Caregiver matching
- Caregivers matched to specific client needs
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families using this Home Instead office for in-home care generally describe caregivers as attentive, patient, and well-matched to specific needs, including Alzheimer's care. The office staff earns praise for being responsive and easy to work with, though one review raised concerns about caregiver turnover and experience levels.
What reviewers praise
- Caregivers described as patient and knowledgeable
- Staff matched to specific client needs and schedules
- Office staff described as responsive and easy to work with
- Helped Alzheimer's spouse enjoy outings and new experiences
What reviewers flag
- One report of frequent caregiver turnover within two weeks
- One report of caregivers lacking experience
AI-generated from reviews and community data.
Home Instead is a home care agency serving Suffolk, Virginia offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.4 out of 5 across 16 reviews.
About Home Instead
Home Instead in Suffolk, Virginia provides home health and hospice care services, supporting seniors and their families with in-home care tailored to individual needs and schedules.
Families consistently praise the care team's attentiveness and training. Multiple reviews highlight staff who are patient, knowledgeable, and genuinely invested in residents' wellbeing. One family noted their caregiver was "very sweet and caring," while another described the team as working closely to match caregivers to specific needs, enabling their spouse with Alzheimer's to enjoy outings and new experiences. Families value the accessibility and responsiveness of the office staff as well.
The service holds a 4.7 out of 5 rating across 15 Google reviews, reflecting broad satisfaction. One review raised concerns about caregiver consistency and experience levels, offering a different perspective on the service's reliability.
Types of Care at Home Instead
At-Home Care
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Medication Management
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit. Free for families.
Help Me ChooseReviews of Home Instead
4.4overall · 16 ratings combined
4.4★ on Google (16)
Reginald Swarn
Jun 2026
Great company to work for and great people. They're really supportive and care about their employees
Brett Swindell
Dec 2025
Hired them and they couldn't keep the same people more than 2 weeks and half of them had no experience at all.
Jenny Do
Feb 2024
I have had several of my families use Home Instead for Private Duty Care. Their care team have been pleasant and holds a high standard when it comes to customer care. We had a caregiver (Dawn) was very sweet and caring towards our resident. We are very happy with Home Instead.
Robert Schlattman
Sep 2019
All of the people with this office really care. They are all patient, knowledgeable, and always available. They are very easy to work with. I don’t know what we would do without them.
Frequently Asked Questions
What types of care does Home Instead offer?
Home Instead offers At-Home Care.
Where is Home Instead located?
Home Instead is located at 2000 N Hillpoint Blvd in Suffolk, Virginia.
What do families say about Home Instead?
Home Instead carries a 4.4 out of 5 rating from 16 Google reviews. Families using this Home Instead office for in-home care generally describe caregivers as attentive, patient, and well-matched to specific needs, including Alzheimer's care. The office staff earns praise for being responsive and easy to work with, though one review raised concerns about caregiver turnover and experience levels. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Home Instead?
Submit the Request Information form on this page, or contact Home Instead directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Home Instead? Claim this listing to update photos, pricing, and details. It's free.
Nearby Communities
Other senior living options within 25 miles of Suffolk.
The Commons at Centerbrooke Apartments
Suffolk, Virginia1 mi
4.2(15)
Independent Living
The Vineyards at Hallstead Reserve - a 55+ Active Adult Community
Suffolk, Virginia1.8 mi
4.9(8)
Independent Living
Apex Assisting Living Facilities & Retirement Communities Suffolk VA
Suffolk, Virginia2.5 mi
Assisted LivingIndependent LivingSkilled Nursing / Long Term Care
Concordia Assisted Living – Nansemond Commons
Suffolk, Virginia3.2 mi
5(1)
Assisted Living
Concordia Transitional Care and Rehabilitation – Nansemond Pointe
Suffolk, Virginia3.2 mi
2.3(46)
Skilled Nursing / Long Term Care
Noble Care Candie's Place
Suffolk, Virginia3.3 mi
5(2)
Skilled Nursing / Long Term Care