1 / 5Home Instead in Peabody offers in-home health and hospice support, and the small number of Google reviews are uniformly positive. Families describe attentive office staff, reliable caregivers, and smooth coordination during transitions such as post-hospital care or long-term in-home support.
AI-generated from reviews and community data.
Home Instead is a home care agency serving Peabody, Massachusetts offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Transportation Services, Emergency Call System and Wheelchair Accessible. Families rate it 5.0 out of 5 across 5 reviews.
Home Instead in Peabody, Massachusetts provides home health and hospice services, helping seniors remain in their own homes with professional support. The agency works with families navigating transitions, whether from hospital stays, rehabilitation, or the simple need for reliable help with daily living.
Families consistently praise the responsiveness and professionalism of Home Instead's staff. One family noted they "were at ease" from the first coordinator meeting, having worried about finding someone to care for their mother as they would. Multiple families highlight the reliability and consistency of caregivers, with one noting that over several years, their mother "was able to form nice relationships with many of the caregivers." Families also value the knowledge and compassion of the office team, describing them as attentive to concerns throughout the care relationship.
Home Instead holds a 5-star Google rating based on 5 family reviews, reflecting consistent satisfaction with both the caregiving and the coordination that keeps services running smoothly.
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Help Me Choose5overall · 5 ratings combined
5★ on Google (5)
Leslie Voss
Jun 2025
Our mom received excellent care from Home Instead over several years. Ashley and her team were attentive to our needs and concerns at all times. The staff was reliable and consistent and our mom was able to form nice relationships with many of the caregivers.
CC Holland
Apr 2025
Home Instead was an amazing partner to us when my mom unexpectedly took a fall that resulted in an acute care stay followed by a transition to rehabilitation. Upon leaving rehab, she wasn't quite ready to resume independent living -- and Home Instead stepped in to fill the gap. They were immediately responsive, supportive, and professional when we reached out, and got my mom's services up and running super quickly. My brother and I both live out of the area so we were worried about how coordination would happen, but they were great about keeping us in the loop. Ashley in particular was a godsend -- responsive to email, happy to hop on a call to discuss any questions, and super flexible when we had to switch around scheduling. Their caregivers were reliable, empathetic, and skilled. My mom quickly developed some favorites, who even stopped by just to say hello when they were visiting other residents of the independent living community! It was so reassuring to know our mom was in good hands with people we could easily reach with concerns or questions, and who were reliably on hand to support her care and transition back to solo living. Highly, highly, highly recommend them.
Gail
Nov 2024
Wonderful company. Office staff is truly knowledgeable and very caring.
Sabre Kaszynski
Jun 2022
Grateful for the whole team at Home Instead from the caretakers to the office staff.
Corinne Hervieux
Mar 2020
I started using Home Instead Senior Care in Peabody, MA to help care for my 95 year old mom in her apartment in December. For years, my family considered finding someone to help, but we were fearful we would not find someone to care for mom like we do! From the minute we met with the Home Instead coordinator, and then the caregivers, we were at ease. Home Instead Senior Care is compassionate, reliable, professional, caring, and responds quickly to questions and concerns. My family could not be happier we chose them. Also, during this difficult time--that we are all facing--they have gone above and beyond what I would ever expect of them! All the people I’ve met are great and I would highly recommend Home Instead Senior Care to anyone who needs quality care and help for a family member. I’m glad we did! C. Hervieux
Home Instead offers At-Home Care.
Home Instead is located at 5 Essex Green Dr Ste 33 in Peabody, Massachusetts.
Home Instead in Peabody offers in-home health and hospice support, and the small number of Google reviews are uniformly positive. Families describe attentive office staff, reliable caregivers, and smooth coordination during transitions such as post-hospital care or long-term in-home support.
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