1 / 5Home Instead in Pasadena, Maryland provides in-home health and hospice care, and families consistently describe the caregivers and management as attentive, professional, and reliable. Reviewers highlight the relief the service provides to family caregivers, from companionship and personal care to help with appointments and errands.
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Home Instead is a home care agency serving Pasadena, Maryland offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.6 out of 5 across 54 reviews.
Home Instead is an in-home health and hospice care provider serving Pasadena, Maryland. The service sends trained caregivers, called CarePros, into clients' homes to provide hands-on assistance with daily activities, medical support, and transportation to appointments.
Families consistently describe the caregivers as professional, respectful, and genuinely caring. One family noted they found the company reliable: "a business with a heart" that "does what they say they'll do." Reviewers highlight the flexibility of scheduling adjustments when needed, the capability of staff to handle complex care situations (including mobility limitations), and the peace of mind that comes from knowing a family member is in trustworthy hands. Several families mention specific team members by name, caregivers like Aaron and managers like Jennifer Hammons and Creasy, underscoring personalized attention to individual client needs.
Home Instead holds a 4.6 out of 5 Google rating based on 54 reviews, with the vast majority expressing strong satisfaction with both the care quality and the responsiveness of management to family concerns.
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Help Me Choose4.6overall · 54 ratings combined
4.6★ on Google (54)
Frank Baldwin
Nov 2025
Home Instead has been a life saver for my wife and I. She is in a wheelchair and cannot stand or walk. I called Home Instead and they have provided very caring and capable caregivers who come to our home and care for my wife. I am able to leave my house to run errands and take a break for myself. I know she is in good hands while I am gone. I highly recommend Home Instead.
Michelle G R
Nov 2025
I so appreciate Home Instead! I have found them to be super professional, extremely efficient and a business with a heart. It’s so refreshing to find a company that does what they say they’ll do. When we needed to tweak the schedule, they offered some flexibility to accommodate us. The CarePros are courteous, respectful, and caring in their duties. In a time of need with this broken healthcare system, it’s awesome to know there’s a company you can turn to. Note: This review should have been for the Berlin, MD Home Instead location, however, I am unable to delete this review.
Christy Smith
Jun 2025
Aaron’s professional conduct fueled by his caring nature have made all the difference for Dad’s sense of well being in independent living. Together with the diligent and kind support staff lead by Manager Creasy, you make Home Instead superior to the other caregiver services we have tried over the years. Our family is grateful for you!
Vanya Burkhalter
Jan 2025
Last year, I relocatd my 85 yr old Mother from OH to live with me and my husband in Pasadena MD. I decided to contact Home Instead to help with weekly care of my Mom. The entire Home Instead Team have been so kind, respectful and professional during the 4 months they've been working with my family. Employees that are part of the CarePro team are pleasant and well-trained. I would definitely recommend Home Instead to provide that much needed helping hand, to help keep the caretaker from becoming overwhelmed both physically and mentally. Thank you, Home Instead for your thoughtful and comforting care.
Dale Wilson
Oct 2023
I have been using Home Instead the past two years for in home care for my mom. The care providers have been such a great help with both in home care and also getting her to her appointments as I live a good distance away and can't always make it over to take her. Also Jennifer Hammons the Client Services Manager is top notch in her position. She is very attentive to her clients needs and very prompt in responding back when reached out to.
Home Instead offers At-Home Care.
Home Instead is located at 8221 Ritchie Hwy #303 in Pasadena, Maryland.
Home Instead in Pasadena, Maryland provides in-home health and hospice care, and families consistently describe the caregivers and management as attentive, professional, and reliable. Reviewers highlight the relief the service provides to family caregivers, from companionship and personal care to help with appointments and errands.
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