MyLivingChoice

Home Instead

511 Main St #104

4.7(38 ratings)· Oregon City average: 3.9

Home Instead, photo 11 / 6

Quick Facts

Care intensity
24-hour in-home care available for complex needs
Caregiver continuity
Some caregiver relationships have lasted over a decade

What Families Think

Home Instead in Oregon City provides in-home companion, personal, and hospice care, and the overwhelming majority of families report caring, skilled caregivers who adapt to changing needs, including dementia and end-of-life situations. Reviewers frequently praise the office staff for responsive communication and thoughtful caregiver matching, though a couple of reports point to isolated service hiccups and staffing capacity concerns in the area.

The Good

  • Caregivers described as patient, compassionate, and professional
  • Office staff responsive and proactive with check-ins
  • Strong caregiver matching for dementia and hospice needs
  • Caregivers teach families hands-on skills like repositioning
  • Long-term, consistent caregiver relationships praised
  • Support through difficult hospice and end-of-life transitions

The Bad

  • One report of a wrong arrival address and caregiver complaint over medication mix-up
  • One report of insufficient staff capacity to serve Oregon City

AI-generated from reviews and community data.

Home Instead is a home care agency serving Oregon City, Oregon offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.7 out of 5 across 38 reviews.

About Home Instead

Home Instead is a home health and hospice care provider serving Oregon City, Oregon. The service focuses on in-home companion care and skilled support for older adults with complex needs, including dementia and end-of-life care.

Families consistently praise the quality of caregiver matches and the responsiveness of office staff. One family wrote that their care manager "did a wonderful job of matching caregivers to care needs," and multiple families highlighted how caregivers taught them practical skills, from repositioning techniques to prevent bed sores to managing eating and hygiene. Across reviews, families noted that caregivers are described as patient, compassionate, and professional, with office staff regularly checking in and adapting care plans as needs change. Families managing dementia care and hospice transitions specifically mentioned feeling supported through difficult transitions.

One low-rating review reported an initial service disruption with incorrect arrival details and a caregiver complaint about medication management, though the vast majority of feedback reflects sustained satisfaction. With a 4.7 out of 5 rating across 38 reviews, the community has strong family endorsement for personalized, consistent in-home care.

Types of Care at Home Instead

At-Home Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of Home Instead

4.7overall · 38 ratings combined

4.7★ on Google (38)

Christine Kelley

Jul 2026

via Google

I hired Home Instead for my husband with fairly advanced dementia. They were extremely supportive and I was so happy with the caregivers they sent out. Both Haley and Dorinda were knowledgeable, experienced and treated my husband as if he were family.

Katherine Zimmerman

Jan 2026

via Google

We have been using Home Instead from the Stark St office for over two years. This week we had Adrianne as our provider. She was fantastic, she was a great companion and she also cleaned everything each day!! We will be using Home Instead in the very near future. This agency really care for its customers!!

Vicki Hilbert

Jan 2026

via Google

I could say so much after 10 years say they don't have enough people to serve in Oregon City and then ship us off. Then I see them advertising saying come people we can serve you in Oregon City. That should say something to you

Brooke Abbruzzese

Aug 2025

via Google

Home Instead has been very helpful in my quest to keep my husband, who has dementia, at home. It took a while to find the perfect match of caregivers for a patient who is bed bound and non communicative. In particular, the caregivers Diane and Dana have taught me, the primary caregiver, how to reposition the patient to prevent bed sores, helping him eat, and keep him clean. Diane is the master of bed baths, she bathes my husband twice a week and helps trim his hair and beard. Dana has learned to do deal with the temper outbursts and helps a lot with laundry, dishes, and tidiness. I am grateful for their help and the professionalism of the Home Instead company.

Janna Johnson

Aug 2025

via Google

Working with Home Instead has been an excellent experience! Beverly and Valencia have been a wonder. Their kindness, compassion, and professionalism is beyond compare. We had a quick need for care and Valencia got everything set up so fast that my mom never felt a gap in service coordination when we switched from Hospice to HomeInstead. Beverly is amazing as our care provider. Between her companionship, caregiving, and helping with tasks around the house, my mom always enjoys her time with Beverly and tells me about their visits. I rest easier knowing that my mom receives such excellent care when I’m away. Thank you Home Instead!

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Ask about availability, hourly rates, or a free in-home assessment. Your details go only to Home Instead, never sold or shared.

Frequently Asked Questions

What types of care does Home Instead offer?

Home Instead offers At-Home Care.

Where is Home Instead located?

Home Instead is located at 511 Main St #104 in Oregon City, Oregon.

What do families say about Home Instead?

Home Instead in Oregon City provides in-home companion, personal, and hospice care, and the overwhelming majority of families report caring, skilled caregivers who adapt to changing needs, including dementia and end-of-life situations. Reviewers frequently praise the office staff for responsive communication and thoughtful caregiver matching, though a couple of reports point to isolated service hiccups and staffing capacity concerns in the area.

How can families visit Home Instead?

Submit the Request Information form on this page to connect with Home Instead and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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