1 / 5Families describe Home Instead as a reliable in-home care agency with compassionate, well-matched caregivers and a responsive office staff. Multiple reviewers highlight long-term relationships with the same aides, sometimes spanning many years, and flexibility in adjusting care as needs change.
AI-generated from reviews and community data.
Home Instead is a home health and hospice care provider serving Lisle, Illinois. The agency matches trained caregivers with seniors who need support ranging from light assistance with errands and daily tasks to help with mobility challenges and post-surgery recovery, allowing clients to age in place.
Families consistently praise the quality and reliability of Home Instead's caregivers. One family noted that the agency is "diligent in finding a better match" when personalities don't align initially, prioritizing good fit over quick placement. Long-term relationships stand out: multiple families have worked with the same aides for years, describing them as attentive, reliable companions who "exceeded expectations." Staff and office personnel are characterized as responsive to questions and genuinely invested in client wellbeing.
Home Instead maintains a 5-star rating across 20 Google reviews. Families emphasize that caregivers embody professionalism alongside compassion, and that the organization's training program supports employees in delivering consistent, high-quality care.
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Help Me Choose5overall · 20 ratings combined
5★ on Google (20)
Arlene Bettin
Jul 2026
Home Instead is a well organized home care agency who took excellent care of our Mom. Two incredible aides Linda and Carole were attentive, reliable caregivers and companions for our Mom for the past ten consecutive years! Home Instead and their aides not only met but exceeded our expectations and we would highly recommend their services.
joe nemec
May 2026
Home instead cared for my Mom for over 6 years, Her mobility was limited and staying at home was the most important thing to her. Home Instead provided the care she needed. Their employees were all caring and the office staff was able to take care of any questions we had promptly. My family and I would highly recommend Home Instead
tanya doris
Apr 2026
I have been working as a caregiver for Home Instead for a year. I’m so proud to work for a company that has a lot of compassion and care for their employees and seniors that need quality care. What stands out the most is, they treat you like family. Home Instead hires caregivers that are honest, dedicated, competent, compassionate, caring and professional. When I’m out shopping or running errands, I’ve been approached by people that see my Home Instead badge. A couple of people let me know that they had worked at Home Instead. They had nothing but positive comments about the company. I would highly recommend Home Instead to my family, friends and others.
Sandy Ziegler
Dec 2025
My experience as a CarePro with Home Instead/LaGrange has enriched my life so very much. Over the past nine years, I have met so many special clients and their families. Our wonderful. Staff is both supportive and caring, and together, we strive to “make a difference.” We have an excellent training program to assist CarePros in learning to be the best at what we do. Lastly, I might personally add that I chose Home Instead to help care for my elderly mom, and more recently, ,my disabled sister; They truly are “the Best.”
Dawn Villarreal
Nov 2025
We have used Home Instead for both of our parents. They help assess the degree of support your loved one needs and offer a variety of aides from driving/light care duty to more involved care with mobility issues and post-surgery recovery. Home Instead are considerate on matching an aide to your parent. Sometimes personalities don’t fit. When this happens they are diligent in finding a better match. Home Instead accommodate our parents’ changing schedules which helps reduce the overall care load for the rest of the the family. Office staff is friendly and responsive. We have been grateful to find a trusting service for our parents.
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