Elizabeth Bice
Jun 2026
If I could give a lower score I would. I was a returning employee after taking time off to be a SAHM. I was initially excited because I had odd hours I was available to work, I was assured it was no issue. They need caregivers for many different clients and had a lot of 24/7 clients. You go through your availability as well as preferences when it comes to smoking, pets you have to take care of and so forth. (This comes into play later) Training was a mess, one person couldn't even get their videos to work and when she kept asking for help she was treated like she was a bother. They ended up having to skip through their entire first day without learning anything that was in the videos. We had redo quizzes multiple time before they counted, again treated like bothers if asking for help. One of the office people even ended crying and throwing things in the lobby. Most everyone received a schedule the 2nd day, I had to tell them that they scheduled me outside of my availability, they removed the shifts. The next shifts I was provided with went against all my preferences and they had me scheduled on days they were told I needed off when I started. That Friday when most people started( I still hadn't received a schedule) I got a last minute call about a shift that someone had called out for, since I wasn't assigned a shift previously I didn't have child care lined up. Received and email that day being told to check our schedules often as they change and we need to be aware. They did the same again on Monday and then I was informed it was hard to work with my hours I was available even though this hadn't been brought to my attention. I ended up letting them know this wasn't going to work as I need a schedule to go by not last minute calls about fill in shifts and I would not be continuing my employment with them. After a couple weeks went by I called and a Thursday and let them know the best day I would need to come by for a check stub as well as a paper saying I no longer work there for my records I was told that would be fine. I showed up the next day as discussed and the woman I talked to tried to act like she had no idea what I was talking about. They informed me they could only provide half of what I needed and one employee went up to get my other form. Later she came down empty handed stating she couldn't do that and I would have to have someone fax her. This all could have been communicated the day before. They didn't need to waist more of my time. I think the office needs rehaul and some more training. The certifications people are getting shouldn't be freely handed out.
