Kathryn Patrick
Nov 2025
My family has been pleased with the care. The nurses are good about calling with medication changes and lab work.
Quapaw Nursing & Rehab Center
138 Brighton Terrace
3.5(22 ratings)· Hot Springs average: 4.1
1 / 5Quick Facts
- Medicare rating
- 4 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 126
- Language access
- Interpretation offered in 13 languages including Marshallese and Hmong
- Staff tenure
- Many direct care nurses have worked there 10+ years
CMS Care Compare
What Families Think
Reviews of Quapaw Nursing & Rehab Center are sharply mixed, with several families praising attentive nursing communication and successful rehab stays, while others report serious lapses in call-light response, incontinence care, and timely medication delivery. The facility appears to have long-tenured administrative and nursing staff, but multiple recent reviews raise concerns about supervision and basic hygiene care.
The Good
- Nurses communicate proactively about medication and lab changes
- Facility described as very clean by multiple reviewers
- Long-tenured nursing and administrative staff, some 10+ years
- Positive rehab outcomes reported, including a full recovery home
The Bad
- Multiple reports of slow or unanswered call-light response
- One report of family not told medication was unavailable for two days
- One report of undisclosed incontinence issue discovered after discharge
- One report of poor dietary communication and management training gaps
AI-generated from reviews and community data.
About Quapaw Nursing & Rehab Center
Quapaw Care & Rehabilitation Center is a skilled nursing facility located in Hot Springs, Arkansas, situated in a quiet neighborhood just off Highway 7 South near Hot Springs Mall on Brighton Terrace.
The facility provides 24-hour nursing care in a family-oriented environment. The care team includes licensed nurses, physician assistants, a dentist, a podiatrist, and other specialists working under the medical direction of Dr. Hosam Kamel.
Quapaw Care & Rehab emphasizes building strong relationships with residents' families and maintaining a safe, warm, and supportive atmosphere. The facility is committed to providing care in a manner that celebrates the dignity and grace of every resident.
The facility complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Interpretation services are available in multiple languages including Spanish, Vietnamese, Marshallese, Chinese, Lao, Tagalog, Arabic, German, French, Hmong, Korean, Portuguese, and Japanese.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.5overall · 22 ratings combined
3.5★ on Google (22)
Heather Rasnick
Nov 2025
I have had a very positive experience with my family member at this facility. My mother did rehab and returned home. Nursing staff communicated well with health updates. I would recommend this facility.
Asher Gemler
Aug 2025
They lied and told me<br>my father was not incontinent. When we got him home we found out he was not able to tell when he needed to go. He's dead now 😢
Katiania Froedge
Aug 2025
Poor communication in the dietary part if there. Management needs better training in organization and talking to staff. Mike the owner needs to review staff.
tauna chavis
Jul 2025
Admitted our Mom on a Thursday and checked her out 2 days later! Upon admission, the doctor cut her nerve medication in half! On top of that they did not have the medication on site and I was not told for 2 days! She was about to have a mental breakdown! Because it was the weekend I was told that we would have to wait until Monday! She also was prescribed pain medication as needed for 2 broken ribs! It could take up to 2 hours before they could get it to her!!! Being prescribed as needed she had to ask for it! She’s 83 , can we not stay ahead of the pain or at least get it to her in a timely manner when she ask and it’s past time! Waited on the phone for 30 minutes to speak with a nurse! We were not pleased at all!
Frequently Asked Questions
What types of care does Quapaw Nursing & Rehab Center offer?
Quapaw Nursing & Rehab Center offers Skilled Nursing / Long Term Care.
Where is Quapaw Nursing & Rehab Center located?
Quapaw Nursing & Rehab Center is located at 138 Brighton Terrace in Hot Springs, Arkansas.
What do families say about Quapaw Nursing & Rehab Center?
Reviews of Quapaw Nursing & Rehab Center are sharply mixed, with several families praising attentive nursing communication and successful rehab stays, while others report serious lapses in call-light response, incontinence care, and timely medication delivery. The facility appears to have long-tenured administrative and nursing staff, but multiple recent reviews raise concerns about supervision and basic hygiene care.
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