4.7(29 ratings)· Shrewsbury average: 4.5
1 / 5Families consistently praise the individual caregivers assigned to their loved ones, describing them as compassionate, attentive, and reliable in one-on-one home care settings. Reviewers highlight strong personal bonds between aides and clients, including for dementia and disability care, and credit office staff with matching families to a good caregiver fit. With a 4.7 rating across 29 Google reviews, sentiment is overwhelmingly positive.
AI-generated from reviews and community data.
Home Instead Home Care Services of Monmouth County, NJ is a home care agency serving Shrewsbury, New Jersey offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Transportation Services, Emergency Call System and 24-Hour Staff. Families rate it 4.7 out of 5 across 29 reviews.
Home Instead Home Care Services of Monmouth County provides home health and hospice care in Shrewsbury, New Jersey. The agency connects clients with in-home caregivers to support aging adults and those recovering from illness or injury while remaining in their own homes.
Families consistently praise the quality of caregiver matching and the personal bonds that develop. Reviewers highlight specific caregivers, Faustina, Francesca, Dina, Luz, and Debra, describing them as compassionate, skilled, and genuinely invested in their clients' wellbeing. One family wrote that their caregiver "has almost become a member of the family." Parents and adult children report that caregivers go beyond assigned tasks, anticipating needs and bringing both warmth and practical expertise to daily care.
The office team also receives recognition for thoughtful guidance in the intake process, helping families find the right caregiver match. Families convey a strong sense of trust and relief in having found reliable, attentive care.
Home Instead Home Care Services of Monmouth County holds a 4.7 out of 5 stars across 29 Google reviews.
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Help Me Choose4.7overall · 29 ratings combined
4.7★ on Google (29)
Victoria O'Neill
Jun 2026
Debra McCarthy has been caring for our mother for over a year. She is extremely compassionate, caring, loving, knowledgeable, engaging and professional. Our mother responds to her gentle and kind ways. We can't say enough about her and her outstanding caregiver skills. Our family is so appreciative.
Bob Teale
Dec 2025
We initiated services with HomeInstead in August. We weren’t sure we’d find a proper fit for my 97 yo German mother who is set in her ways. Josie Fedak, Office Mgr, was instrumental in guiding me in the right direction in finding a proper fit. She did even better than that…she struck gold!! We were introduced to Faustina from HI via a Zoom call. Tina, as we call her, has been nothing but “stellar” in providing the care and compassion we’d hope for from this organization. My mom loves this lady because Tina has applied herself to become not only an “aide” but a friend to my mom. Mom is losing her mind a bit and really doesn’t recognize many people anymore but Tina has her so programmed that mom now hugs her at night before going to bed and says, “Love you!” This can be made up. It’s reality. Hats off to Tina for making my moms home, her home too and treating mom with the respect, patience and compassion we’d hope were hoping for when we signed the contract. I’d recommend HomeInstead and Tina to anyone looking for superb care for your loved ones. Thank you Tina. GOD Bless you. Bob Teale POA for my mom
Miss Ironfist
Dec 2025
I am writing on behalf of my parents: Anthony and Karen Sindoni. “Francesca has been caring for my husband for three months and has almost become a member of the family. She embodies compassion, empathy and professionalism, and she is friendly and competent as well. She and my husband have developed a lovely bond and even though he is disabled from a recent accident, it is truly a joy to behold them together. Today, my husband turnt 90 and Francesca arrived with gifts, balloons and topped this off by cooking his favourite breakfast. I couldn’t be more thankful.” ~ Karen Sindoni
William Gebele
Dec 2025
Home Instead provides excellent care. Our Home Instead provider is Dina Masterpalo. She is excellent. She is always a significant help and has many skills she brings to the job. She does things without asking and is very good at everything she does. She is an outstanding home health care provider. I am glad I use Home Instead to provide this critical home health care. I would not go anywhere else.
Stefanie Law
Dec 2025
I’m so happy we found home instead for my mom’s home care. My mom’s home health aide, Luz, has been such a pleasure to work with. She truly cares for my mom. Not only is Luz a great person she is a hard worker and finds ways to help my mom that I had not thought of. We are super lucky to have been put in contact with her.
Home Instead Home Care Services of Monmouth County, NJ offers At-Home Care.
Home Instead Home Care Services of Monmouth County, NJ is located at 800 Broad St in Shrewsbury, New Jersey.
Families consistently praise the individual caregivers assigned to their loved ones, describing them as compassionate, attentive, and reliable in one-on-one home care settings. Reviewers highlight strong personal bonds between aides and clients, including for dementia and disability care, and credit office staff with matching families to a good caregiver fit. With a 4.7 rating across 29 Google reviews, sentiment is overwhelmingly positive.
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