joyce terrell
Mar 2026
I feel honored work for homeinstead because of my clients they make me feel special invited me to into their home to take care of them like they was my own family member
1 / 5Quick Facts
- Care scalability
- Care can increase to full around-the-clock coverage
What Families Think
Home Instead in Hattiesburg provides home health and hospice services, and most reviewers—both caregivers and family members—describe the care as compassionate, reliable, and able to scale up as needs grow. One family reported a negative experience with an unreliable caregiver, though the overall Google rating remains high.
The Good
- Compassionate, supportive caregivers per multiple reviews
- Office staff described as helpful and professional
- Care scaled up to around-the-clock as needs grew
- Long-term client relationships (3+ years) noted
- 4.6 out of 5 rating across 22 Google reviews
The Bad
- One report of an unreliable caregiver missing shifts and leaving early
AI-generated from reviews and community data.
About Home Instead
Home Instead in Hattiesburg, Mississippi provides home health and hospice care, serving seniors who wish to receive support in their own homes. The service scales care as client needs change, including around-the-clock arrangements when necessary.
Families consistently praise the reliability and compassion of the care provided. Multiple reviewers highlighted how the office staff is helpful and professional, and that caregivers approach their work with genuine care for clients. One family noted their grandmother received "consistent, reliable and compassionate care" over more than three years, which allowed her "the best possible life" as her needs increased. Clients and caregivers alike describe the workplace culture as supportive and understanding.
The service holds a 4.6 out of 5 rating across 22 Google reviews. While the majority of feedback is positive, one family reported a problematic experience with a specific caregiver, underscoring that experiences can vary.
Types of Care
Home Health and Hospice
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Help Me ChooseReviews
4.6overall · 22 ratings combined
4.6★ on Google (22)
Terri Wells
Feb 2026
Our experience was not good to say the least. Tracy was not when she was with us. Always a complaint about how bad she was treated by the company. Came to worked the first day with the flu. Needless to say we sent her home.always needed to leave early !!!. Pray that you get someone competent.
Tracy
Jan 2026
My experience as a Caregiver and working for Home Instead I have enjoyed working with this company the staff is wonderful, understanding, supportive and most of all compassionate.
Christine Wells
Jan 2026
Home Instead is one of the best services for families or people looking for senior care. The office staff is helpful and professional. The caregivers are compassionate and take good care of their clients. I highly recommend Home Instead for your senior care needs.
Charlotte Ford
Jan 2015
Home Instead has cared for my grandmother for more than 3 years now. Their consistent, reliable and compassionate care is outstanding and has allowed her the best possible life. As her needs have increased, they have increased her care and are now with her around the clock. If anyone were to ask, I would highly recommend Home Instead Senior Care to anyone looking for a better life while remaining at home.
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