Sandra Walters
Nov 2025
Our mother received the utmost care from all staff. I was there daily and was always met with smiling, polite, professional staff every day! Exceptional care and professionalism was received at all times! Highly recommend.
1 / 5Quick Facts
- Total units
- 80
- Medicare rating
- 4 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 80
- Inspections
- View history (11 citations)
CMS Care Compare
What Families Think
Bedford Care Center-Monroe Hall in Hattiesburg is a skilled nursing and long-term care community with a 4.1 average from 14 Google reviews, but the feedback is split. Several families praise the compassionate, attentive staff and administrator, while other reviewers describe serious lapses in day-to-day care and communication with families during a resident's decline.
The Good
- Staff described as compassionate and family-like
- Reviewers highlight responsive administrator and front-line staff
- Families felt included and supported during difficult transitions
- Praised for professionalism across nursing, aide, and dietary staff
The Bad
- Multiple reports of rapid physical decline shortly after admission
- One report of inadequate monitoring of eating, drinking, and toileting
- Reviewers cite poor communication from staff and social work
- One report of family/POA not consulted on care decisions
AI-generated from reviews and community data.
Bedford Care Center-Monroe Hall is a senior living community in Hattiesburg, Mississippi offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 14 reviews.
About Bedford Care Center-Monroe Hall
Bedford Care Center-Monroe Hall, LLC is a skilled nursing / long term care community in Hattiesburg, Mississippi. The community is licensed for up to 80 residents.
Families rate Bedford Care Center-Monroe Hall, LLC 4.1 out of 5 based on 14 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at Bedford Care Center-Monroe Hall
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Bedford Care Center-Monroe Hall
4.1overall · 14 ratings combined
4.1★ on Google (14)
Cliff Brown
Mar 2025
If our family could give a 10 Star Review!!! we would. The compassion, the skill, the overall care from those who helped on the business side to get my mother-n-law into Bedford Care Center, Monroe Hall...all the way to the receptionist at the front desk, to the administrative staff, to the nurses, to the aides, to the cooks, to the maintenance staff who cleaned the floors and rooms...our family felt each one was God sent! Danial Casada, administrator of the center, has brought together a very special team of people with skill and BIG HEARTS! And, when a family is in the process of a "long good bye" to a loved one...those at Bedford Care, Monroe Hall are a God send!
Jessica Tutor
Feb 2023
I cannot say enough good about Bedford Care Monroe. They instantly made my mother feel like family. Any time I had a question or concern day or night I was able to get assistance. I hope I never need their services again, but if I do Bedford Care Monroe is where I would want to go. Thanks for all you did!
Becky Melton
Nov 2022
I wish there was a 0.. This place is horrible please don’t put your people here. The healthcare staff calls it Dedford.. My mother was self-sufficient two weeks later she can’t get out of the bed. I did have a meeting with the director,DON, mds nurse, physical therapy and etc. I have POA and I was told I didn’t have to be consulted if my mother could make decisions. She is now in the hospital. These poor people there don’t have family and the staff takes advantage of this very fact. I only have seen two other residents that had family visit. We were there 4 times a week. Two weeks was too long… This facility needs help and quickly! All I can do is pray for the people left there my mother is NOT, going back. Don’t waste your time please there are other facilities that will take care of your people! This one doesn’t care and won’t take care of anyone
Kashunda Robinson
Sep 2022
Horrible!! Thelma said they have communication problems, that's an understatement. On 9/1/2022 our love one has was admitted for rehab (self-sufficient). On 9/3/2022 she wasn't self-sufficient anymore. On 9/6/2022 I went there to speak to Thelma about our love one not eating, drinking and her not urinating nor BM and being very lethargic. Thelma said they can't force her to eat. I replied, " So you let her starve." The Nurse Practitioner said she would do lab and get urine/stool samples, pills for appetite and boost. They were also asked about her pills being crushed. Thelma said that the nurse put in the notes that resident had trouble swallowing. So I asked why was she getting regular food if she had trouble swallowing. No answer. On 9/7/2022 the therapist told me that her diet should be chopped/mechanical soft. On 9/8/2022 I arrived as they were passing lunch out. When her tray got there I asked the lady in grey scrubs Did they change her diet back because Wednesday I was told chopped/mechanical soft. She replied," It's my first day back so I don't know." She then left and didn't come back not even to feed the roommate that was a feeder. That poor lady didn't eat lunch at all while I was there. I left around 2pm and so did the lady with the grey scrubs and another lady with her. Before I left asked a therapist for the boost that she hadn't been getting and I asked the nurse practitioner why were the specimen cups still sitting in the room. The therapist did bring the boost and help her drink. The nurse practitioner went to check and never came back. I noticed the next morning that urine specimen was done with a catheter at 11pm. Why did it take 3 days but still no stool. My love one was so weak that she couldn't hold a fork, could barely talk, couldn't stay awake. I have a video of her trying her best to eat by herself and couldn't. Even after bring this to this facilities attention Nothing was done. I would NOT recommend this place to anyone. I have yet to speak with the administrator. I don't know if he/she know that I have asked to speak with her but I did expect Thelma, the case/social work, to do her job better and follow-up and she did not.
Government Inspection History
4 inspection visits in the last three years, 11 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Aug 28, 2025Fire Safety StandardHealth Standard2 citations
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2025
Oct 29, 2024Health Complaint3 citations
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 19, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 19, 2024
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 19, 2024
Mar 28, 2024Fire Safety StandardHealth Standard2 citations
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 19, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 19, 2024
Feb 18, 2022Fire Safety StandardHealth Standard4 citations
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2022
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2022
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2022
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Bedford Care Center-Monroe Hall offer?
Bedford Care Center-Monroe Hall offers Skilled Nursing / Long Term Care.
Where is Bedford Care Center-Monroe Hall located?
Bedford Care Center-Monroe Hall is located at 300 Cahal Street in Hattiesburg, Mississippi.
What do families say about Bedford Care Center-Monroe Hall?
Bedford Care Center-Monroe Hall in Hattiesburg is a skilled nursing and long-term care community with a 4.1 average from 14 Google reviews, but the feedback is split. Several families praise the compassionate, attentive staff and administrator, while other reviewers describe serious lapses in day-to-day care and communication with families during a resident's decline.
How did Bedford Care Center-Monroe Hall do on recent health and safety inspections?
Bedford Care Center-Monroe Hall had 4 government inspection visits in the last three years, with 11 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Bedford Care Center-Monroe Hall?
Submit the Request Information form on this page to connect with Bedford Care Center-Monroe Hall and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Bedford Care Center-Monroe Hall? Claim this listing to update photos, pricing, and details. It's free.
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