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Home Instead — photo 11 / 5

Quick Facts

Care model
In-home care rather than a residential facility
Care consultant support
Dedicated care consultant assesses needs and problem-solves
Flexible scheduling
Covers overnight and day shifts as needed

What Families Think

Home Instead in Gorham, Maine is a home health and hospice care provider that families praise for compassionate, reliable caregivers and responsive office staff. Reviewers describe positive experiences supporting aging parents at home, including during recovery from injury and end-of-life care, with strong communication throughout.

The Good

  • Caregivers described as patient, gentle, and well-trained
  • Responsive, timely communication from scheduling staff
  • Owner personally checks in with families
  • Helped avoid rehab facility stays during recovery
  • Flexible overnight and day shift coverage
  • High marks for reliability across multiple reviewers

AI-generated from reviews and community data.

About Home Instead

Home Instead in Gorham, Maine provides home health and hospice care, supporting families who want to keep aging loved ones at home. The agency coordinates caregiving services and end-of-life support across the region.

Families consistently praise the professionalism and dedication of Home Instead's team. They highlight responsive scheduling, thoughtful caregiver matching, and clear communication from staff—one family noted the "integrity, kindness, reasonable assessment and problem-solving" of their care consultant. Multiple families mention caregivers who go above and beyond, creating genuine relationships over months and years of service. The agency's approach to coordination and contract terms also receives specific appreciation.

Home Instead Gorham holds a 4.8/5 rating across 19 Google reviews, with families describing the team as compassionate, patient, and genuinely invested in their clients' wellbeing.

Types of Care

Home Health and Hospice

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Reviews

4.8overall · 19 ratings combined

4.8★ on Google (19)

Marcy Murray

Mar 2026

via Google

Our family greatly appreciated the responsiveness and help of the team from Home Instead (based in Gorham, Maine) during the month after my dad broke bones in both feet. Some of the positives included care consultant Kathy Damon’s integrity, kindness, reasonable assessment and problem-solving; the company’s fair contract; and the scheduling staff’s ability to provide timely assistance and kind, helpful, reliable, respectful, flexible caregivers for many overnight and day shifts. Because of the support from Home Instead, family was able to get sleep and rest through that stressful, unsettling time; and our dad was able to heal in his assisted living apartment with our mom without the stress and confusion of moving to a rehabilitation facility. Of the three home care companies we explored—and the two we hired—Home Instead was the most comfortable and best with whom to work. I remain very thankful for that group of people.

Martin Feeney

Feb 2026

via Google

Home Instead Gorham is providing professional and attentive services to our household. They have a great team that is very supportive of our needs. Highly recommended !

S.B. Taylor Transport LLC

Jan 2025

via Google

Home Instead is truly a wonderful home care agency! Their team is compassionate, professional, and dedicated to providing the highest level of care. They go above and beyond to ensure clients feel supported, comfortable, and cared for in every way. It’s clear that they genuinely value the well-being of those they serve, making them a trusted resource for families in need of reliable and empathetic home care services. Highly recommend! ~ S.B. Taylor Transport 🚛💗

cyberhoppy

Nov 2024

via Google

I dealt with Home Instead in Gorham for 3 years. If you need elder services look no further. They connected my father with a wonderful woman named Lisa. She was a great match. My father recently passed away, but I will always be grateful for the care he received. They even came to the memorial service. Good Folks !

Tessa Anable

Mar 2023

via Google

Home Instead Gorham provides exceptional caregivers and support for families. I can't say enough. Their team of care professionals has supported us in every way possible, from high-quality care for our parents to careful organization and timely communication on various issues we have worked through to keep our aging loved ones at home. We are grateful for the wonderful, patient, well-trained, gentle, wise, kind caregiver assigned to help our dad, and our family has also much appreciated the opportunity for occasional check ins directly with HI Owner Bill, who generously shares his time and experience, providing guidance, information and compassionate support for our mom as the primary caregiver, as she is navigating a daily life that is increasingly challenging. The HI team and caregiver Miguel have exponentially improved the quality of life for our parents, and they keep our whole family moving forward. I have so much appreciation for this organization and the beautiful way they care for our loved ones, and their family members as well. Thank you.

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Nearby Communities

Other senior living options within 25 miles of Gorham.