MyLivingChoice

Home Instead

14202 62nd St N

4.1(37 ratings)· Clearwater average: 4.3

Home Instead, photo 11 / 6

Quick Facts

VA Benefits Help
Coordinated care with VA benefits and LTC insurance
Emergency Scaling
Can add 24/7 coverage during family emergencies
Fast Intake
Same-day scheduling possible with under 24 hours notice

What Families Think

Home Instead in Clearwater is a home health and hospice provider that families largely praise for the individual caregivers who assist with everything from post-surgical recovery to ALS and Parkinson's care. Reviews are polarized, with a strong majority of 5-star ratings for hands-on caregiving alongside a notable cluster of 1-star complaints about office scheduling, billing, and intake communication.

The Good

  • Caregivers praised by name for attentiveness and reliability
  • Responsive during emergencies, including same-day scheduling
  • Handles specialized conditions like ALS and Parkinson's
  • Live-in and 24/7 care options available
  • Flexible scheduling team accommodates changing needs
  • Works with long-term care insurance and VA benefits

The Bad

  • Several reports of missed or mishandled intake appointments
  • Multiple complaints about unresponsive or indifferent office management
  • One report of being billed for services not rendered
  • Some inconsistency in which caregiver is sent out

AI-generated from reviews and community data.

Home Instead is a home care agency serving Clearwater, Florida offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.1 out of 5 across 37 reviews.

About Home Instead

Home Instead is a home health and hospice provider serving Clearwater, Florida. The company delivers in-home care for seniors with various needs, from post-surgical recovery and mobility assistance to specialized long-term care for conditions like ALS and Parkinson's disease.

Families consistently praise individual caregivers by name, particularly their attentiveness, reliability, and skill. Multiple reviews highlight caregivers who arrive on time, manage personal care thoroughly, problem-solve creatively, and build genuine rapport with clients. One family wrote, "arrives on time, is informed and thus informative, is positive." Families also note the company's responsiveness during crises, such as arranging same-day care during a family health emergency. The care coordination team receives recognition for patience and flexibility with scheduling.

A meaningful minority of reviews flag frustration with office operations: missed intake appointments, communication breakdowns, and perceived indifference from management. These concerns stand in contrast to the consistent praise for direct care staff, suggesting inconsistency between field and administrative sides.

Home Instead Clearwater holds a 4.1 out of 5 rating across 37 Google reviews, with the vast majority of ratings clustering at either five or one star.

Types of Care at Home Instead

At-Home Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of Home Instead

4.1overall · 37 ratings combined

4.1★ on Google (37)

Ann Hill

May 2026

via Google

My husband and I are very pleased with the company Home Instead. We were fortunate in having Laquinta Butler as our caregiver. She is outstanding and far exceeds our expectations. Laquinta familiarized herself with my husband’s Parkinson’s disease. All 3 of us learned from her research. My husband always looked forward to the 3 days Laquinta came each week for about 6 months. She assisted my husband in dressing, getting in and out of bed, exercising, encouraged a positive outlook. Laquinta cleaned our condo to perfection. Sometimes she would take our Afghans to create animals She is very creative! Laquinta helped me emotionally. Not only is she a great caregiver but also a friend! Were snowbirds. We look forward to seeing Laquinta when we return to Florida.

mary k

Apr 2026

via Google

This company has been wonderful - they return phone calls and are always available. We have had a caregiver Gwendolyn who we speak to everyday - she has been caring and so kind to our mother in law .

Glenn Suyker

Mar 2026

via Google

Julee Sabin is providing the most amazing care for my wife.<br>She:<br>* arrives on time<br>* is informed and thus informative<br>* is positive<br>* keeps my wife's body clean, medicated and<br>lotioned as necessary.<br>* washes and braids my wife’s hair regularly<br>* has been a creative problem solver<br>* performs household chores every shift<br>* talks to my wife whenever they’re together<br>* paints Dolly’s toe nails<br>* has guided us to keep daily records of my<br>wife’s fluid intake<br>* has guided us to keep daily records of my<br>wife’s urine and stool output and stool<br>output consistency…greatly appreciated by<br>nurses and other visiting health pros<br>* has guided us to keep record of meds<br>* has contributed to creating menus<br>providing occupational therapy like omelet<br>medallions, omelets in croissants, fruit and<br>drinks that can be handled by my wife.<br>* participates in playtime<br>* participates in music jam sessions<br>* she’s 🎶 “Ms Perfect” 🎶 ❤️🙏😁<br>Most greatful<br>The wife’s husband

Walter Melvin

Mar 2026

via Google

As a just turned 80, Army, Vietnam combat, 100% disabled Veteran, my introduction to the really great staff of Home Instead Pinellas was right on time. My health, especially my mobility, is in decline. Though the will is there, the ability to do a lot of things, or to do them for extended periods of time is failing. Ms. Christina Albarado, Client Care Manager, did the original assessment of my needs and what Home Instead could offer to satisfy them. She did a truly superb job. But, even more importantly, she remained available, as different additional needs arose. A truly almost unheard-of thing in today's fast-pace, sign them up, and then forget them America.<br><br>So, I had a classmate, friend, and Vietnam Veteran, in my hometown of Fayetteville, NC to reach out to me last night, seeking home healthcare. I was pleased and proud, after Goggling to verify that Home Instead had a location there, to recommend them to him because of the great service with which Ms. Albarado and staff have served my needs. I don't do referrals too much nowadays because few businesses deserve such. Home Instead is the exception, and I'm blessed that we found each other.

Jessica Marchman

Feb 2026

via Google

If I could give one Star I would place is a joke and wasted people time and doesn't care and or respect peoples time . 😡Don't try to work here and not a good place work there fake , inconsiderate and don't care about nobody's time and very disrespectful I'm glad I didn't work at this place. Very unprofessional and no communication and no respect given .<br>Have good people looking for jobs and put on that hiring and wasting people damm time and then want to say wasn't a good fix this place and who ever the owner is y'all are a joke and very disrespectful and inconsiderate .<br>I'm glad I didn't work for a bad place like this .

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Frequently Asked Questions

What types of care does Home Instead offer?

Home Instead offers At-Home Care.

Where is Home Instead located?

Home Instead is located at 14202 62nd St N in Clearwater, Florida.

What do families say about Home Instead?

Home Instead in Clearwater is a home health and hospice provider that families largely praise for the individual caregivers who assist with everything from post-surgical recovery to ALS and Parkinson's care. Reviews are polarized, with a strong majority of 5-star ratings for hands-on caregiving alongside a notable cluster of 1-star complaints about office scheduling, billing, and intake communication.

How can families visit Home Instead?

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